Customer Service Training and Coaching

Effective Customer Service Training

Standard, Customized, or Virtual Customer Service Training and Executive or Leadership Coaching to address the Customer Care needed for Internal or External Customers and Clients. This includes the skills and active listening necessary for Hi-Tech and Multicultural Customers.

We provide top-rated customer care training and leadership coaching for customer retention, conflict resolution, active listening, interpersonal communication, and business etiquette for effective communication with international business customers. We work globally and offer exceptional service and results!

We offer call center customer service training, customer service workshops, customer service coaching, quality customer service training and more. Customer Service Assessments & Profiles are available for all of our Customer Service Training Programs.

The courses we offer are interactively integrated to develop pro-active rather than re-active customer communications – in person, on the phone, or in written communications and e-mail.

We encourage Team Workplace Styles for total customer care inter-departmentally. We focus on quality customer values and strategic outcomes for Customer Retention.

Learn to assess customer sensitivity levels, and turn an irritated customer around with ease and diplomacy. On-the-job Stress Management is actively integrated using creative problem solving strategies, conflict resolution, and win-win negotiations.

Circles Of Excellence is committed to exceptional service for our customized customer care training courses and leadership coaching on customer retention, conflict resolution, interpersonal communication, and business etiquette for effective communication with international business customers and more!

Our Training Programs, Workshops, Leadership Coaching, and Keynote Speaker Presentations are available virtually or by webinar.

Customized Topics
Feel free to contract us to discuss the virtual options. With advance notice, we are happy to customize our topics for your company, conference, or meeting venue.
Best Selling Book
Read Gayle Cotton’s Bestselling Cross-Cultural Communication Book, ‘SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’

Available in Print, eBook, or Audio Book where books are sold!

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