Customer Service Training Programs

Customer Service Training Programs

Top rated customer service training programs for customer retention and customer service coaching for effective customer communication and conflict resolution. Onsite or virtual Customer Service Training and Executive or Leadership Coaching to address the Customer Care needed for Internal or External Customers and Clients. This includes the skills for Hi-Tech and Multicultural Customers.

Customized programs for customer care, and leadership coaching for active listening, interpersonal communication, and business etiquette with international business customers. We work globally and offer exceptional service and results!

Customer Service Assessments & Profiles are available for all of our Customer Service Training Programs. We offer call center customer service training, multicultural customer service workshops, individual customer service coaching, quality customer service training and more. 

The courses we offer are interactively integrated to develop pro-active rather than re-active customer communications – in person, on the phone, or in written communications and e-mail.

We encourage Team Workplace Styles for total customer care inter-departmentally. We focus on quality customer values and strategic outcomes for Customer Retention.

Learn to assess customer sensitivity levels, and turn an irritated customer around with ease and diplomacy. On-the-job Stress Management is actively integrated using creative problem solving strategies, conflict resolution, and win-win negotiations.

Circles Of Excellence is committed to exceptional service for our customized customer care training courses and leadership coaching on customer retention, conflict resolution, interpersonal communication, and business etiquette for effective communication with international business customers and more!

Our Training Programs, Workshops, Leadership Coaching, and Keynote Speaker Presentations are available virtually or by webinar.

Customized Topics
Feel free to contract us to discuss the virtual options. With advance notice, we are happy to customize our topics for your company, conference, or meeting venue.
Best Selling Book
Read Gayle Cotton’s Bestselling Cross-Cultural Communication Book, ‘SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’

Available in Print, eBook, or Audio Book where books are sold!

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