SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication
30-90 Minutes (Customization and Virtual Presentations are available)
This lively and interactive topic is based on Gayle Cotton’s Bestselling Book, ‘SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’. Differences are the spice of life! But cultural differences can also be the source of embarrassing blunders and miscommunication in the workplace, and for business or social travelers alike. We must manage preexisting cultural expectations, understand cultural sensitivities, avoid conflict, and sidestep offending someone due to cultural differences — albeit unintentional. The strength of any multicultural relationship depends entirely on the ability to effectively communicate, and to build trust and rapport in person, on the phone, or by email. To do this, we need to understand how words, tonality, and body language vary with every culture. This presentation will increase your self-awareness, help you adapt your style, and enable you to be proactive in multi-cultural relationships. Its Gayle’s most requested topic, and has lots of humor and take-home value!
Key One: Create Proactive Communication and Avoid Reactive Communication
Key Two: Rapport Secrets to Bridge the Cultural Gap
Key Three: Organize Productive Interactions
Key Four: Strategies for Relationships
Key Five: Success Leaves Clues… Do’s & Taboos
Need a topic customized for a special event or venue? Just ask!
Gayle offers virtual workshops, virtual presentations, and virtual leadership coaching for any of her programs! Her office setting is very professional, and she has high-quality equipment to broadcast her virtual presentations.
Feel free to contract her to discuss the virtual options for her listed programs. With advance notice, she’ll be happy to customize a presentation specifically for your company, conference, or meeting venue!
Gayle Cotton is a National Emmy Award Winner and the author of the Bestselling Book, ‘SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’. She is President of Circles Of Excellence Inc., and a distinguished keynote speaker and executive coach. She has presented for the United Nations, World Governments, and more than 50 Fortune 500 companies around the world. She has been featured on numerous TV shows including NBC News, BBC News, Good Morning America, PM Magazine, Pacific Report, and PBS. Gayle has the distinction of being the first American accepted as a member in the ‘European Association of Marketing and Sales Experts’, and is a Certified Expert in the ‘Executive Foundation for International Communication’. She is a Faculty Resource for Young Presidents' Organization (YPO) and Entrepreneurs’ Organization (EO).