Posts tagged with cross cultural communication books

Gayle Cotton is Speaking at the MPI World Conference!

Posted on May 5, 2016 by Leave a comment

Gayle Cotton is Speaking at the #MPI World Education Conference #WEC16 on June 12th

from 4:30 to 5:30 pm!MPI-WEC16 Badge-GC

The topic will be based on her bestselling book

SAY Anything to Anyone, Anywhere!

5 Keys to Successful Cross-Cultural Communication

PRESENTATION DATE: Sunday, June 12th from 4:30 to 5:30 pm

CAMPFIRE PRESENTATION DATE: Monday, June 13 from 9:00 to 9:30 am

PRESENTATION DESCRIPTION: This lively and interactive session is based on Gayle Cotton’s Bestselling Book, ‘SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’. Differences are the spice of life! But cultural differences can also be the source of embarrassing blunders and miscommunication in the workplace, and for business and social travelers alike. We must manage preexisting cultural expectations, understand cultural sensitivities, avoid conflict, and sidestep offending someone due to cultural differences — albeit unintentional. The strength of any multicultural relationship depends entirely on the ability to effectively communicate, and to build trust and rapport in person, on the phone, and by email. To do this, we need to understand how words, tonality, and body language vary with every culture. This presentation will increase your self-awareness, help you adapt your style, and enable you to be proactive in multi-cultural relationships. It’s Gayle’s most requested keynote topic, and has lots of humor and take-home value! As an extra bonus, Gayle has customized the session for Meeting and Event Planners. She will also be doing a Campfire Session to answer your personal questions about cross-cultural interactions or the specific cultures you want to know about!

What You’ll Learn in the ‘5 Keys’! Book-WSJ 3D

  • Key One: Create Proactive Communication and Avoid Reactive Communication
  • Key Two: Rapport Secrets to Bridge the Cultural Gap
  • Key Three: Organize Productive Interactions
  • Key Four: Strategies for Relationships
  • Key Five: Success Leaves Clues… Do’s & Taboos

ABOUT GAYLE:

Gayle Cotton is a National Emmy Award Winner and the author of the Bestselling Book, ‘SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’. She is President of Circles Of Excellence Inc., and a distinguished keynote speaker and executive coach. She has presented for the United Nations, World Governments, and more than 50 Fortune 500 companies around the world. She has been featured on numerous TV shows including NBC News, BBC News, Good Morning America, PM Magazine, Pacific Report, and PBS. Gayle has the distinction of being the first American accepted as a member in the ‘European Association of Marketing and Sales Experts’, and is a Certified Expert in the ‘Executive Foundation for International Communication’. She is a Faculty Resource for Young Presidents’ Organization (YPO), World Presidents’ Organization (WPO), Chief Executives Organization (CEO), and Entrepreneurs’ Organization (EO).

To learn more about the Dos and Taboos for different cultures, and the communication styles of Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on a social and business relationship. That’s why it’s important for business travelers to make sure they understand the culture of the country that they’re taking a business trip to.

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

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Great Interview with Keynote Speaker, Gayle Cotton is on A-Speakers!

Posted on April 9, 2016 by Leave a comment

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on a social and business relationship. That’s why it’s important for business travelers to make sure they understand the culture of the country that they’re taking a business trip to.

”You are a cross-cultural communication expert. What in your opinion is the most important cross-cultural competence everybody should have?”

Read more here! http://www.a-speakers.com/inspiration/interview-with-gayle-cotton

To learn more about the Dos and Taboos for different cultures, and the communication styles of Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or professional keynote speakers that specialize in cross-cultural communication training and cross-cultural training programs. She is a leader in the field of professional public speakers, professional motivational speakers, and international keynote speakers, She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

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Gayle Cotton: Keynote Speaker for Smart Meetings Northwest Conference!

Posted on February 13, 2016 by Leave a comment

Gayle Cotton will be the Keynote Speaker for Smart Meetings Northwest Conference in Seattle, WA on February 23rd

Gayle’s Topic – Lost in Translation? Communications Expert Explains Why

Miscommunication can lead to embarrassing faux pas, and the risk of a conversational misstep is exponentially greater when those involved are of different cultural backgrounds. But those social blunders can be avoided—that’s the lesson world-renowned keynote speaker Gayle Cotton shares with her audiences.

Cotton, who will deliver the keynote presentation at Smart Meetings Northwest, is an expert in cross-cultural communication and diversity. She teaches companies of all sizes and origins how they can become more socially aware for stronger, more connected business relationships.

Read more about Gayle’s presentation and the conference highlights at the following links:

http://www.smartmeetings.com/tips-tools/83932/lost-in-translation-communications-expert-explains-why

http://www.smartmeetings.com/smart-events/80656/smart-meeting-north-west

To learn more about the Dos and Taboos for different cultures, and the communication styles of Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or professional keynote speakers that specialize in cross-cultural communication training and cross-cultural training programs. She is a leader in the field of professional public speakers, professional motivational speakers, and international keynote speakers, She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management.

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

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Virtuoso Life Magazine ‘Avoid Awkward Encounters!’ with Gayle Cotton

Posted on September 12, 2015 by Leave a comment

Avoid Awkward Encounters Around the Globe              Travel Pic          

Before your trip, research a bit about the country you’re headed to. “You don’t have to know a lot, but general awareness is important, and people will appreciate that you’re informed,” says Gayle Cotton, author of Say Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication.

Interview Link:

How to Avoid Awkward Encounters Around the Globe

To learn more about the Dos and Taboos for different cultures, and the communication styles of Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a distinguished Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or professional keynote speakers that specialize in cross-cultural communication training and cross-cultural training programs. She is a leader in the field of professional public speakers, professional motivational speakers, and international keynote speakers, She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management.

 

Website: www.circlesofexcellence.com

MEDIA: Newsroom Media Interviews

Gayle Cotton’s speaker website: www.gaylecotton.com

Gayle Cotton’s book website: SAY Anything to Anyone, Anywhere!

Currently on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH KOREA

Currently on: Gayle Cotton’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for SINGAPORE

Article archive for what you’ve missed! Cultural Clues, Do’s and Taboos Articles  

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Not Knowing = Not Selling! How to Sell to Different Cultures

Posted on August 1, 2015 by Leave a comment

Not Knowing = Not Selling! How to Sell to Different Cultures

In today’s global business marketplace, the ability to sell to and communicate effectively with different cultures cannot be underestimated. I found this out very quickly when I lived and worked in Switzerland. I didn’t expect that there would be specific things about me that would have a negative impact when promoting my company’s Cross-Cultural Training Seminars. However, I found out very quickly that I had 3 very specific strikes against me. First I was American, and their attitude was “what could an American teach them about culture?” Second I was female, and there are still considerably fewer business women at high levels in Swiss business. Third I was blonde, and yes — the dumb blonde jokes are global! I decided that I needed to adapt my image and my communication approach to better fit their expectations. That consisted of classic, professional suits; hair in a French twist, and high heels since I’m short. For a group of senior bankers in Zurich, I even wore fake eyeglasses! I also changed my communication style to be more factual, direct, and to the point, something which the Swiss appreciate. I smiled less, minimized my tonal modulations, and was less demonstrative in my body language, gestures, and facial expressions. And – it worked!

Now, you don’t have to travel outside the United States to experience this. The U.S. is a melting pot of people from all over the world. And even though the standard rule ‘When in Rome – do as the Romans’ may apply, we sometimes don’t position ourselves in the best light, and subtly rub someone the wrong way with our actions, gestures, communication style, or even perhaps how we look.

Common Cross-Cultural Mistakes That Are Made When Developing Transcultural Relationships

  • Not being proactive and not adapting to different cultural business expectations. It’s all too easy to get off on the wrong foot and become reactive – especially in the sales process.
  • Not knowing how formality, hierarchy, and timing can affect business interactions, the sales process, and decision making with different cultures. These things can have a tremendous impact on negotiations. Not knowing = not selling.
  • Having your enthusiasm perceived as aggressive, impatient, or even arrogant! Developing a sales relationship often takes longer with different cultures, especially in other countries, so plan accordingly.
  • Coming across as egocentric or too ‘I’ oriented. Many cultures are more team focused or ‘we’ oriented than the typical salesperson in the U.S. This can also greatly impact your choice of marketing style and material.
  • Unintentionally offending someone with your choice of body language or gestures. This is one of the biggest cultural taboos, and can be very difficult to recover from. A basic guideline is to use open- handed gestures. Don’t point with your index finger, don’t use the OK sign, and don’t use the thumbs up or thumbs down gestures. They are likely to subtly offend someone somewhere – even in the U.S.

How can you proactively prepare for multicultural sales?

Awareness is the 1st step! Observe how people communicate with you in person, on the phone, and by email. Notice if they are more formal and expressive, or more direct and to the point. They are telling you how they like to be communicated with so model their style.

If doing business in another country — know your facts. Be aware of the relevant historical data, economic issues, major industries, and geography to name a few. There is nothing more embarrassing than not knowing your facts or geography!

To develop cultural rapport, learn what is important to other cultures. For example, it made international headlines a few years ago when Saudi Crown Prince Abdullah visited President Bush at his Crawford ranch. They were photographed strolling hand in hand through the bluebonnet garden. This was an important sign of their friendship and trust. Sometimes you may even need to go a bit beyond your comfort zone to establish rapport!

Know a few words in the language of the country. 5 simples phrases: “My name is”, “Nice to meet you”, “Please”, “Thank you”, and “Sorry, I only speak a little of your language”. Another phrase that will always be useful is the toast of the land, “Cheers!”

Keep in mind that we are blending and homogenizing into a global culture, so even with all the knowledge we acquire, we can’t ever take cultural tendencies for granted. As soon as you do — you’ll be surprised by something completely unexpected!  That’s why observation and awareness is so important.

5 Keys to Successful Cross-Cultural Communication

  1. Create Proactive Communication: Stay out of the reactive cycle. Focus on positioning yourself, your product, and your company so that it facilitates partnerships and trust. This is an important first step before jumping into the business at hand.
  2. Rapport Secrets: Adapt your marketing material, sales style, and business approach to the cultural preferences of the customer.
  3. Organize Productive Interactions: Work towards collaboration and a ‘win-win’ outcome for all parties. This helps to avoid conflict and cultural sensitivities. It establishes trust, and influences decision-makers.
  4. Strategies for Relationships: Create strategies based on cultural expectations, and incorporate the appropriate level of formality. Understand the business hierarchy, the decision making protocol, and the timing necessary for sales cycles.
  5. Success Leaves Clues: Learn the Dos and Taboos of the country and cultures you sell to and partner with. Notice what works and what doesn’t. Change your approach based on the results, and enjoy the process!

Bon Voyage… Cheers to successful multicultural sales in 2015!

To learn more about the Dos and Taboos for different cultures, and the communication styles of Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVES ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a distinguished Professional Keynote Speaker. Contact Gayle if you need conference speakers for events, speakers on cultural diversity, or professional keynote speakers that specialize in cross-cultural communication training and cross-cultural training programs. She is a leader in the industry of professional motivational speakers and professional public speakers. Known for her cross-cultural communication books and intercultural training, she is among the best of female keynote speakers, women motivational speakers, and international keynote speakers. She is a cross-cultural speaker and expert on social business etiquette. Gayle travels worldwide, entertaining, educating, and inspiring audiences with her fresh and unique style, and is sure to please any audience with her charm, wit, and humor!

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management.

 

Website: www.circlesofexcellence.com

MEDIA: Newsroom Media Interviews

Gayle Cotton’s speaker website: www.gaylecotton.com

Video clips: Speaker preview for Gayle Cotton

Gayle Cotton’s book website: SAY Anything to Anyone, Anywhere!

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Soon on: Gayle Cotton’s blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for RUSSIA

Article archive for what you’ve missed! Cultural Clues, Do’s and Taboos

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Hear Gayle Cotton Speak at a Free Audio Women’s Leadership Summit!

Posted on June 7, 2015 by Leave a comment

Enhance your Global Communication Skills, Lead with Confidence, and Advance your Career!

Gayle Cotton been invited to speak at the Women Leadership Summit ‘Unlock the Power of You’ along with over 20 other leadership experts. 21 trailblazing women leaders came together to share their knowledge with you. Their lessons, advice, and strategies will help you take your career and leadership to the next level!

Gayle Cotton will be speaking on Friday, June 19th at 11:00 am EDT, so tune in!

The 11-day audio event begins on June 15th and it is FREE!

  • Learn from some of the most remarkable women leaders who have blazed the trail before you
  • Improve your communication skills to help you achieve the results you want on a global basis with anyone…anywhere
  • Discover how to overcome the obstacles that stand between you and your success

Gayle also offering free attendance to her Webinar ‘Say Anything To Anyone Anywhere! 5 Keys to Successful Cross-Cultural Communication’ for those of you who want more in depth information! Webinar Link

To learn more about the Dos and Taboos for different cultures, and the communication styles of Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a distinguished Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or professional keynote speakers that specialize in cross-cultural communication training and cross-cultural training programs. She is a leader in the field of professional public speakers, professional motivational speakers, and international keynote speakers, She is among the best of female keynote speakers and  women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management.

 

Website: www.circlesofexcellence.com

MEDIA: Newsroom Media Interviews

Gayle Cotton’s speaker website: www.gaylecotton.com

Gayle Cotton’s book website: SAY Anything to Anyone, Anywhere!

Currently on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH KOREA

Currently on: Gayle Cotton’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for SCOLTLAND

Article archive for what you’ve missed! Cultural Clues, Do’s and Taboos Articles  

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Gayle Cotton is interviewed by BBC on Her Experience Living in Zurich!

Posted on March 21, 2015 by Leave a comment

Read Gayle Cotton’s interview as an expat living in Zurich Switzerland along with expats living in Quayaquil Equador, Luxembourg City, Mexico City, and New York City!

To find out where expats were happiest these days, online network InterNations recently conducted a survey of 14,000 expats across 160 countries. The organization asked participants to weigh in on family life, work life, personal finance and ease of settling in to the community.

Read more here! Living in the World’s Best Cities

To learn more about the Dos and Taboos for different cultures, and the communication styles of Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVES ‘Cultural Clues Do’s and Taboos’ for what you may have missed!

To learn more about the Dos and Taboos for different cultures, and the communication styles of Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a distinguished Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or professional keynote speakers that specialize in cross-cultural communication training and cross-cultural training programs. She is a leader in the field of professional public speakers, professional motivational speakers, and international keynote speakers, She is among the best of female keynote speakers and  women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management.

 

Website: www.circlesofexcellence.com

MEDIA: Newsroom Media Interviews

Gayle Cotton’s speaker website: www.gaylecotton.com

Gayle Cotton’s book website: SAY Anything to Anyone, Anywhere!

Currently on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Currently on: Gayle Cotton’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for RUSSIA

Article archive for what you’ve missed! Cultural Clues, Do’s and Taboos Articles  

 

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ITIM Italy interviews Gayle Cotton’s about Intercultural Communication

Posted on June 15, 2014 by Leave a comment

In business trips it’s important to know the cultural customs and traditions of the population you are going to encounter. It’s easy to be misunderstood; therefore it’s necessary to know the correct things to say and do in each country. Viaggiamo.it interviewed Gayle Cotton, author of the bestseller  SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’. Click the link below to read the interview.

http://www.itimitaly.it/en/2238-five-tips-for-a-successful-intercultural-communication-interview-with-gayle-cotton.html

Gayle Cotton is President of Circles Of Excellence for Corporate Education and a distinguished ProfessionalKeynote Speaker. Contact Gayle to be the next conference speaker for your event! She travels worldwide from business bases in Texas and Switzerland, and entertains and inspires audiences of all size with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management!

 

Website:www.circlesofexcellence.com

MEDIA: Newsroom Media Interviews

Gayle Cotton’s speaker website: www.gaylecotton.com

Gayle Cotton’s book website:SAY Anything to Anyone, Anywhere!

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for SINGAPORE

Soon on: Gayle Cotton’s blog

Cross-cultural article:Cultural Clues, Do’s & Taboos for PERU

Article archive for what you missed! Cultural Clues, Do’s and Taboos Articles  

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Gayle Cotton’s Bestselling Book Is Now Available as an Audio Book on Amazon!

Posted on March 30, 2014 by Leave a comment

As so many of you have requested – Gayle Cotton’s bestselling book SAY Anything to Anyone Anywhere! 5 Keys to Successful Cross-Cultural Communication’  is now available as an Audio Book on Amazon – perfect for you frequent travelers!

Audio Book-3-14

 

 

 

Circles Of Excellence provides Corporate Training and Executive Coaching for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management!

 

Blog: www.circlesofexcellence.com/blog

MEDIA Page: Newsroom-Media-Interviews

Website: www.circlesofexcellence.com

Gayle Cotton’s book website: SAY Anything to Anyone, Anywhere!

Soon on the Circles Of Excellence blog:

Cross-cultural article: Cultural Clues, Do’s and Taboos for SCOTLAND

Soon on Gayle Cotton’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for MEXICO

Check out our Cultural Clues, Do’s and Taboos Articles Archive for countries you may have missed!

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The Wall Street Journal Interviews Gayle Cotton on Asian /US Business Risk

Posted on February 1, 2014 by Leave a comment

The Morning Risk Report: How Asian Management Culture Affects Risk South Korea Flag

By Ben DiPietro

A report this week of more than two dozen executives in South Korea offering to resign in the wake of a data breach that could put the personal information of more than 100 million cardholders at risk points to a difference in eastern and western business cultures—as there have been no offers of mass resignations following the Target Corp. breach that exposed information of 110 million cardholders.

Both David Clive Price, an expert on Asian business culture, and Gayle Cotton, an author and president of the corporate training company Circles of Excellence, say the differences in culture are based on the importance Asian nations place on the team over the individual and on saving face, or “preserving the surface of things,” as Mr. Price put it.  “The result is that ‘shame’ in the sense of an executive falling on his or her sword is felt more acutely, and more as a gesture to the collective spirit than in the West,” he said. “Also, many Asia companies are family-owned and –run with less attention paid to shareholders. So there is a complete set of comparatively different values and priorities at work.”

Ms. Cotton said the Asian way of doing things is not necessarily better than the western way, and can lead to problems if an entire team of executives resigns and leaves the company without the experience and knowledge to handle and move on from a crisis. It also may lead to executives trying to keep problems hidden to avoid the shame they will bring on the team and the company if they are made public. “I wouldn’t say they are necessarily any more responsible than we are, they just relate to that responsibility differently,” she said. “Here we are eager we take responsibility and the risk that comes with that responsibility. But we take it in stride, it’s part of the job: you win some, you lose some. There, it’s not that way…the way they look at failure prohibits them from being able to do that. You need to win and you need to win fairly and you need to protect the team you’re winning with, that will give the entire organization face.”

You can read more on the Wall Street Journal!

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East order Gayle Cotton’s book ‘SAY Anything to Anyone, Anywhere! 5 Keys to Cross-Cultural Communication’ from Amazon!

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Blog: www.circlesofexcellence.com/blog

Website: www.circlesofexcellence.com

Gayle Cotton’s book website: SAY Anything to Anyone, Anywhere!

Coming on the Circles Of Excellence blog:

Cross-cultural article: Cultural Clues, Do’s and Taboos for SAUDI ARABIA

Coming on Gayle Cotton’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for JAPAN

Check out our Cultural Clues, Do’s and Taboos Articles Archive for countries you may have missed!

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