Archive for August, 2013

Global Audio Book Rights Licensed for ‘SAY Anything to Anyone, Anywhere’!

Posted on August 26, 2013 by Leave a comment

John Wiley & Sons has licensed the global audio book rights for Gayle Cotton’s bestselling book ‘SAY Anything to Anyone, Anywhere’! Audio Books will be available in March 2014 through Amazon, iTunes, Audible, and wherever Audio Books are sold.




Gayle Cotton’s book website: SAY Anything to Anyone, Anywhere!

Coming soon on the Circles Of Excellence blog:

Article on: Cultural Clues, Do’s and Taboos for POLAND

Currently on Gayle Cotton’s blog

Her article: Cultural Clues, Do’s & Taboos for IRELAND

Check out our Cultural Clues, Do’s and Taboos Articles Archive for countries you may have missed!

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Cultural Clues, Do’s & Taboos: Communication Guidelines for POLAND

Posted on August 11, 2013 by Leave a comment

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: POLANDPoland


When traveling to or working in Poland, learn some basic Polish words, like hello “dzien dobry”, good bye “do widzenia”, excuse me “przepraszam”, and thank you “dziekuje”. A basic Polish language guide can help you with proper pronunciation

The standard greeting is a firm handshake. The same applies to farewells. Kissing and hugging are reserved for very good friends.

There is no general rule as to how Polish people address each other. In initial contacts they may use the person’s title or surname however, after two or three meetings the use of first names is welcomed.

Polish people are sensitive to body language and watch it carefully. Avoid overly demonstrative or closed off body language. Smile, be yourself, and be moderately expressive as you speak.

It is good to maintain direct eye contact during a conversation. Be sincere, genuine, and avoid sounding egocentric.

Polish businesspeople love to conduct discussions on a wide range of topics including public life, family and career. To generate conversation, ask open-ended questions starting with who, what, where, when, why, and how.

The more you converse with someone Polish, the more gesture oriented they may become. Typical business standoffishness may eventually transform into a friendly conversation with backslapping!

If you are in a group, avoid conducting private conversations. It is better to involve everyone in the discussion.

Be punctual. If you cannot be on time, be sure to inform everyone about the circumstances which have delayed you, otherwise you may appear unreliable.

When entering a meeting room, wait for your host to indicate where you are going to sit. If there are people you do not know, wait for your host to carry out the introductions.

Polish negotiations tend to be reserved. Periods of silence during negotiations are not unusual. Do not try to fill the silence with unnecessary talk. The essential information is what counts.

The Polish will usually negotiate with a group of individuals rather than just one. If you gain their trust, it will typically be followed up by a contract.

Be thoroughly prepared for any meeting or negotiation, and make sure you have the authority to make concessions from your side.

In addition to Polish, English or German are the languages of most business transactions.

Every kind of meeting starts with some small talk. This socializing allows everybody to relax and make a good impression.

Be patient. In Poland, the decision making process is slower than in North America. Be prepared to have several meetings before finalizing a business deal.

According to Polish business etiquette, gifts are given at the beginning of a relationship, especially when contacts are made for the first time, and at the end of a successful business venture.

The best gifts are always items which are typical of your culture. If you are from Switzerland, you could buy some carefully chosen chocolate. Another good gift is a book describing your country or the region you are from which adds a personal touch.

If you want to get to know your business partners better, invite them for a cup of coffee, lunch, or dinner. This should be a time to socialize, so don’t bring up business unless they do first.

A toast is usually performed before or after eating. If you propose a toast it is important to maintain eye contact. Do not begin drinking until your host has proposed a toast. If your host stands when proposing a toast, so should you. In Poland the common toast is ‘na zdrowie!’

It is important to show special consideration to the elderly. For example, when public transportation becomes crowded, younger people are expected to give up their seats to the elderly.

5 Key Conversation Tips

  • · Your home country, city, and way of life
  • · Your education and work experience
  • · Humorous anecdotes and stories are always appreciated
  • · Hobbies and things of personal interest
  • · Art, music, and culture

5 Key Conversation Taboos

  • · Politics in general, unless they bring it up first
  • · Emphasizing or boasting about money and wealth
  • · Avoid speaking with your hands in your pockets
  • · Religion in general, unless they bring it up first
  • · Don’t sit with one ankle resting on the other knee



Bon Voyage!


Join us in the future for PORTUGAL!


Author: Gayle Cotton, International Keynote Speaker & Cultural Expert

Order Gayle’s Bestselling Book: SAY Anything to Anyone, Anywhere!

5 Keys to Successful Cross-Cultural Communication

US: 972-370-1300

Check out our Cultural Clues, Do’s and Taboos Articles Archive for countries you may have missed!

Visit Gayle Cotton’s blog featuring

Gayle’s new article: Cultural Clues, Do’s & Taboos for IRELAND!

Cross-Cultural Speaker & Author of Global Travel Tips


Contact Circles Of Excellence for your company’s Corporate Training, Executive Coaching, and Professional Keynote Speakers. We work with companies of all sizes and industries, including 50 Fortune 500 companies. Our topics include Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building and Time Management. Contact EMMY AWARD WINNER, Gayle Cotton for your next meeting or conference to help your business become more successful in today’s global business environment. Gayle is President of Circles Of Excellence for Corporate Training & Executive Coaching. She travels worldwide as a distinguished Professional Keynote Speaker. Her vast experience living and working abroad will entertain and inspire any audience with her fresh, unique and humorous approach to Cross-Cultural Communications!

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