LENGTH OF KEYNOTE TOPIC:

30-90 Minutes (Customization is available)

KEYNOTE DESCRIPTION:

The strength of any multi-cultural business relationship depends entirely on the ability to effectively communicate and to establish rapport and trust. This lively and humorous topic is based on elements from Gayle Cotton's book and multi-media training, "The 5 Keys To Successful Cross-Cultural Business Communications". Which came first...the chicken or the egg? Explore why 'Cultural Science' impacts our mother tongue language, our verbal communication, our tonality, body language, and ultimately our global business expectations. Are you 'in time', 'on time' or 'out of time'? Be aware of cultural time differences and expectations for 'on-time' and 'flexible-time' cultures. Learn to proactively avoid miscommunication interpersonally, on the phone and by email. This is a lively, interactive topic that has lots of humor and take-home value!

• Start Pro-Active: In Multi-Cultural Relationships 
• Rapport Secrets: To Transcend Cultural Differences
• Be Productive: Seize Cultural Opportunities And Dissolve Cultural Barriers
• Develop Strategies: For Different Behavior And Relationship Styles
• Success Leaves Clues: ‘Do’s & Taboos’ For Cultural Business Etiquette

BIOGRAPHY:

A National Emmy Award Winner, Gayle Cotton is the Founder and President of CIRCLES OF EXCELLENCE For Corporate Education. A distinguished and highly sought after speaker, she has made Keynote Presentations for over 50 Fortune 500 companies, and been a TV guest on Good Morning America, PM Magazine, PM Northwest and Pacific Report.

Gayle was the first American to be accepted as a member of the 'European Marketing and Sales Experts', and is a Certified Expert in the 'Executive Foundation for International Communication'. She has been a Global Resource for Young Presidents' Organization (YPO) and Entrepreneurs' Organization (EO) since 1991, and presented for Universities, Area Conferences, Chapters and Member Companies. An internationally recognized authority on Cross-Cultural Communications, Gayle is author of, "The 5 Keys To Successful Cross-Cultural Business Communications", available in Book and DVD.

Operating from business bases in Dallas, Texas and Geneva, Switzerland, Gayle travels worldwide educating, entertaining and inspiring others with her fresh and unique approach. Giving new meaning to the concept of creativity and productivity, she is on the leading edge of Global Business.