Customer service training & executive coaching consultants: Circles Of Excellence

Corporate Training | Custom Training | Coaching & Consulting | Assessments & Profiles

Standard or "Custom-Tailored" Customer Service Training and Coaching to address the Customer Care needed for Internal or External Customers and Clients, including Active Listening for "Hi-Tech" or "Multi-Cultural" Customers.

The courses we offer are interactively integrated to develop pro-active rather than re-active customer communications - in person, on the phone, or in written communications and e-mail.

We encourage Team Workplace Styles for total customer care interdepartmentally. We focus on quality customer values and strategic outcomes for Customer Retention.

Learn to assess customer sensitivity levels, and turn an irritated customer around with ease and diplomacy. On-the-job Stress Management is actively integrated using creative problem solving strategies, conflict resolution, and "win-win" negotiations.

  :: Change Management
  :: Communications
  :: Cross-Cultural
  :: Customer Service
  :: Diversity
  :: Leadership
  :: Management
  :: Marketing / Sales
  :: Negotiations
  :: Presentation Skills
  :: Stress Management
  :: Teambuilding

Circles Of Excellence is a global resource for Corporate Training Programs, Executive Coaching Consultants, and Professional Keynote Speakers. Topics include: Leadership Skills Training, Management Training Programs, Team Building Training, Communication Skills Training, Presentation Skills Training, Cross-Cultural Training, Diversity Training Programs, Sales Training Programs, Negotiation Skills Training, Customer Service Training Programs, Time Management Training, Stress Management Training, Change Management Training.