Customer Service Training & Coaching
Standard or Customized Customer Service Training and Executive Coaching to address the Customer Care needed for Internal or External Customers and Clients, including Active Listening for "Hi-Tech" or "Multi-Cultural" Customers. The courses we offer are interactively integrated to develop pro-active rather than re-active customer communications - in person, on the phone, or in written communications and e-mail. We encourage Team Workplace Styles for total customer care interdepartmentally. We focus on quality customer values and strategic outcomes for Customer Retention. Learn to assess customer sensitivity levels, and turn an irritated customer around with ease and diplomacy. On-the-job Stress Management is actively integrated using creative problem solving strategies, conflict resolution, and "win-win" negotiations.
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Circles Of Excellence provides their services globally from locations in the US and Europe.
972-370-1300
Please contact us about our Corporate Training Programs, Executive Coaches and Professional Keynote Speakers for your customer service training programs, customer service coaching, call center customer service training, quality customer service training, customer service courses, customer service seminars, customer service workshops, customer service techniques or customer service training in Dallas.
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