Posts tagged with training programs for communication skills

Great Article! Cultural Clues & Communication Guidelines for COLOMBIA

Posted on April 18, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Colombia

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Colombia

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Colombia and cultural travel tips for Colombia is a brief snapshot of conversation guidelines for Colombia, tips for communicating in Colombia and business strategies for Colombia to help with understanding the culture in Colombia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Colombia and tips for intercultural communication!

Cultural Tips for Colombia – including some valuable business travel tips for Colombia

It’s an asset to make the effort to learn about the Colombian history and culture before your visit. Having a basic knowledge of these subjects will do a great deal in establishing rapport.

In general, Colombians are very proud of their culture and national accomplishments.

The standard greeting is the handshake upon introduction and departure.

It is considered polite to maintain close eye contact during conversations.

Inland Colombians are probably the most formal and traditional of Latin Americans. Only along the coast is a more relaxed attitude the norm.

The formality of inland Colombians extends to their mannerisms and they do not like to engage in expansive gestures and animation.

Residents of the coastal regions tend to be more expressive and less formal.

Among close friends, women may clasp forearms or kiss each other on one cheek.

Men embrace and slap each other’s back. This hug is known as the “abrazo.”

Ensure that you take safety precautions when in Colombia. While things have greatly improved, ask your counterparts what areas of the city are dangerous. Both the murder rate and frequency of kidnapping are still quite high.

It is considered callous and disrespectful to rush a greeting or the rapport building small talk that typically follows.

Before the meeting begins, there is always some preliminary small talk. This is necessary since it conveys to your peers that the personal rapport that you have established with them is a higher priority than just doing business.

Colombians typically ask numerous polite questions and go through other pleasantries. Expect inquiries as to your health, your trip, your family, and any friends or acquaintances you have in common.

Selecting representatives from your company is probably the most crucial decision you can make when beginning to do business in Colombia.

Colombians will want to get to know you and your company’s representatives personally to establish a warm rapport and comradeship before moving onto business discussions.

In most cases, you should wait for your Colombian associates to initiate the business discussion.

Colombians are not known for punctuality. They may arrive at a business meeting 15 or 20 minutes late since this is considered the norm.

When a meeting is over, stay a little bit longer and continue chatting with your colleagues. It’s considered an insult to leave immediately after a meeting because it suggests that you have better things to do.

Colombians make decisions on feelings as well as empirical evidence and other facts. This can be true even if you present them with an enticing deal and a “bottom line” that seems sure to be profitable.

Expect the negotiation and decision-making process to take considerably longer than it may in the U.S. or Northern Europe.

The importance of hierarchy should never be underestimated in Colombian business culture. Nevertheless, subordinates within the group, as well as underlying circumstances, also have some influence in the decision-making process.

5 Key Conversation or Cultural Gesture Tips

Positive aspects of Colombia, including their wonderful coffee and cuisine.

Colombian history, literature, art, and music.

The lush Colombian landscape, mountains and coastlines.

Your home country and the region you are from.

Family discussions are appropriate when initially building rapport.

5 Key Conversation or Cultural Gesture Taboos

Avoid mentioning anything about drug traffic or illegal cartels.

Don’t make negative remarks about bullfighting.

Avoid talking about differences between the Columbian culture and yours.

Avoid any discussion around terrorism, politics and religion.

Avoid making complaints of any kind.

Bon Voyage!

Join us in the future for Do’s and Taboos for CZECH REPUBLIC!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle Cotton’s Newsroom: Media Interviews

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Great Article! Cultural Clues & Communication Guidelines for CHINA

Posted on March 21, 2019 by Comments are off

The Latest! Cultural Clues, Do’s and Taboos for China

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for China

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in China and cultural travel tips for China is a brief snapshot of conversation guidelines for China, tips for communicating in China and business strategies for China to help with understanding the culture in China. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for China and tips for intercultural communication!

Cultural Tips for China – including some valuable business travel tips for China

Before your visit, it is a good idea to prepare yourself by studying aspects of Chinese culture, history and geography. Your hosts will appreciate your initiative.

When scheduling your appointments, be sensitive to holidays such as the Chinese New Year, which changes yearly, as many businesses will be closed.

Being late for an appointment is considered an insult in Chinese business culture so make sure you are on time.

You’ll find it beneficial to bring your own interpreter, if possible, to help you understand the subtleties of everything being said during meetings.

Since there is such a strong emphasis on hierarchy in the Chinese culture, ensure that you bring a senior member of your organization to lead the discussions. The Chinese will do the same.

In accordance with Chinese business protocol, people are expected to enter the meeting room in hierarchical order. For example, the Chinese will assume that the first foreigner to enter the room is head of the delegation and will acknowledge the most senior person first. Watch and do the same.

The Chinese will nod or bow slightly as an initial greeting. Handshakes are also popular, however wait for your Chinese counterpart to initiate the gesture.

The Chinese are very keen about exchanging business cards, so be sure to bring a plentiful supply. It’s best to have one side of your business card printed in English and the other in Mandarin or whichever Chinese language is spoken in the area you are travelling to.

If possible, it’s an asset to have your business cards printed in gold ink. In Chinese business culture, gold is the color of prestige and prosperity.

Business cards are very important and treated with great respect in China. Not reading a business card or stuffing it directly into your back pocket will be a breach of protocol.

Present your card with two hands and the Chinese side facing to your Chinese counterparts. When receiving a business card, examine it carefully for a few moments and make a positive comment about the person or their position. You may then carefully place it into your card case or on the table in front of you if at a meeting.

The Chinese do not use many gestures or demonstrative expression when speaking and will become annoyed with someone who does.

Emotion is repressed and humility is a virtue, so avoid displaying emotional or boastful behavior.

The Chinese will not directly say “no” to you. The will offer ambivalent answers such as “Perhaps”, “I’m not sure”, “I’ll think about it”, or “We’ll see” which usually means “No.”

“Small talk” is considered especially important at the beginning of a meeting. The question “Have you eaten?” is the equivalent to “How are you?”. Simply answer, “Yes”, even if you haven’t recently eaten.

Never interrupt during meeting discussions as this is considered impolite. The Chinese will often pause after something has been said to show respect and contemplate a good response.

Never insult, embarrass, or put someone in a bad light or this will cause “loss of face” in the Chinese culture. “Saving face” is an important concept to understand so learn about it.

At the end of a meeting, you will be expected to leave before your Chinese counterparts.

In Chinese business, responsibility for many decisions finally rests with the Communist party and government bureaucrats. Anyone working within the Chinese business network are held accountable for their actions and must adhere to the protocol.

You may have to make several trips to China to achieve your objectives, and negotiations take considerably longer than in some countries.

Chinese business people prefer to establish a strong relationship based on ‘trust’ before closing a deal.

5 Key Conversation or Cultural Gesture Tips

Comment about the ancient and beautiful Chinese scenery and landmarks.

Show you know something about the history, climate, and geography of the area you will be visiting.

Talk about your positive experiences traveling in China and your travels to other countries

It’s fine to make general inquiries about family, especially children, but don’t go into detail or probe.

It’s always appreciated when you know something about and can discuss the Chinese art and culture.

5 Key Conversation or Cultural Gesture Taboos

Avoid using your index finger to point. When you need to point, use your full hand.

Avoid mentioning Taiwan. If the subject comes up, never refer to this country as “The Republic of China” or “Nationalist China.” The correct term is “Taiwan Province”, or just “Taiwan.”

Refrain from using the terms such as “Red China”, “Mainland China,” and “Communist China.”

Avoid any discussion around communism and the government.

Avoid discussing anything that would cause the Chinese to feel inferior in any way.

Bon Voyage!

Join us in the future for Do’s and Taboos for COLOMBIA!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle Cotton’s Newsroom: Media Interviews

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Great Article! Cultural Clues & Communication Guidelines for CHILE

Posted on February 21, 2019 by Comments are off

The Latest! Cultural Clues, Do’s and Taboos for Chile

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Chile

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Chile and cultural travel tips for Chile is a brief snapshot of conversation guidelines for Chile, tips for communicating in Chile and business strategies for Chile to help with understanding the culture in Chile. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Chile and tips for intercultural communication!

Cultural Tips for Chile – including some valuable business travel tips for Chile

Chileans are a very patriotic people and will likely take offense at negative comments of any kind directed at their country.

Third party introductions through institutions such as banks and consulting firms are often necessary to conducting business in Chile.

Learn something about the Chilean culture in advance of your visit, it will be appreciated. For example, Chile has marvelous wine and is very proud of it and the large industry it created.

Conservative values tend to prevail in politics, economics, and social attitudes. Honesty and integrity are highly valued.

Business discussions are generally preceded by some preliminary “small talk”.

During introductions follow the lead of your Chilean counterparts.

Smiling and making eye contact are part of the ritual of presenting and receiving cards. Take a few moments read your counterpart’s business card after it is handed to you.

Chileans generally converse in closer proximity than many cultures, so do your best to adapt to this practice. It may be taken personally if you back away from someone.

As friendships develop and solidify, handshakes are often followed by enthusiastic kissing, hugging and back patting. Avoid stiffening or pulling away as they may take offense.

In Business Chile can be a somewhat formal country, so follow the protocol of your Chilean counterparts.

Be aware that there is a lot of competition between Argentina, Bolivia, and Peru.

Don’t compare Chile to Argentina because there has been a great deal of conflict between the two countries.

Know about and emphasize the positive aspects of Chile and its current economy.

In conversation, try to deflect attention away from yourself. The best strategy is to display a genuine interest in others.

With new relationships, ask questions related sports, travel, culture, or life in Chile rather than very personal questions.

Chileans perceive interruptions as a way of participating in conversations and displaying interest in what is being said. If you are interrupted there is no need to take offense!

Remember that Chileans tend to have an inherent sense of courtesy that sometimes causes them to say what they think they want you to hear, rather than give a candid response.

Personal honor is very important to Chilean businesspeople. Refrain from publicly criticizing or patronizing others and avoid doing anything else that might create embarrassment.

Chilean business culture has a definite hierarchical order and you will be expected to defer to the most senior person present.

It’s important to observe the “chain of command” in negotiations.

Negotiations tend to take longer in Chile than in North America so patiently follow the process.

5 Key Conversation or Cultural Gesture Tips

Pointing at other people is often considered rude, however pointing at things is acceptable.

Sports are an excellent topic. Popular sports include skiing and fishing.

The Chilean culture, art and literature are excellent topics.

Chile’s beautiful geography, landscape, lakes and vineyards.

Food and wine are always good topics.

5 Key Conversation or Cultural Gesture Taboos

Don’t criticize any aspect of Chile, even if your Chilean companions make critical remarks.

It’s best not to mention the countries surrounding Chile – Argentina, Bolivia, and Peru.

Don’t discuss human rights violations and the Araucanian Indians.

Avoid any discussion around ethnic and social classes or religion.

It’s advisable not to bring up wars and politics involving Chile.

Bon Voyage!

Join us in the future for Do’s and Taboos for CHINA!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Great Article! Cultural Clues & Communication Guidelines for CANADA

Posted on January 17, 2019 by Comments are off

The Latest! Cultural Clues, Do’s and Taboos for Canada

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Canada

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Canada and cultural travel tips for Canada is a brief snapshot of conversation guidelines for Canada, tips for communicating in Canada and business strategies for Canada to help with understanding the culture in Canada. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Canada and tips for intercultural communication!

Cultural Tips for Canada – including some valuable business travel tips for Canada

Canada is an extraordinarily beautiful country with mountains, rivers, lakes and fabulous formal gardens, so comments on beautiful geography are appreciated.

There is an old European style to the architecture in Canada, more English on the west coast and French on the east coast.

Many things can be purchased in Canada that are not available in the US, especially in the larger cities.

Canada is very much a part of international business and has very diverse cultures and trade.

Punctuality should always be a priority. Be on time for all business-related meetings.

Boasting or bragging tends to be frowned upon or at least regarded with some misgivings.

Remember that people in many countries write the day first, then the month, then the year (e.g. November 8, 2001, is written 8.11.01). This is usually the case in Canada.

Negotiating styles are similar to those in the United States, although the pace may be slightly slower.

Canada is a multicultural society, and the customs of businesspeople may reflect their ethnic background.

Canada is a very open-minded country, exercising maximum social tolerance.

Canada is officially bilingual. The federal government works in the two official languages – English and French.

Canadians who are primarily English-speaking are commonly referred to as “Anglophones.”

Since many English-speaking Canadians are not of British descent, reserve the term “British Canadian” for immigrants to Canada from the U.K.

English speaking Canada uses British spelling rules rather than that of US English. Behavior, for instance, is spelled ‘Behaviour’.

Francophones in French Speaking Canada (Quebec and parts of eastern Canada) usually are not as reserved as Anglophones (British Columbia and parts of western Canada).

French speaking Canadians are more likely to use expansive gestures, stand closer while talking, and touch during a conversation.

In the province of Quebec, there are very stringent French-language requirements for all commercial endeavors.

If working in Quebec, it’s always best if you provide a French translation for promotional material and other documents.

Generally, it’s an asset to include both French and English translations on your business card anywhere in Canada.

If you can speak some French, that’s always appreciated in French speaking Canada.

Although they are not overtly nationalistic “flag wavers”, Canadians appreciate visitors that recognize and appreciate the many unique attributes that make their country distinct from the United States.

5 Key Conversation or Cultural Gesture Tips

If you need to point, it’s okay to use the index finger. However, pointing at people is generally considered rude.

Sports are an excellent topic to talk about with Canadians. Popular sports include hockey, soccer, baseball, basketball, golf, and tennis.

Canadians typically enjoy discussing travel of all sorts, especially international travel.

Canada has excellent shopping in the larger cities, both on the east and west coasts, so this is always a fun topic for discussion.

Talking about music, art, and cultural of all types is common in Canada, and the coasts of Canada have remained true to the European appreciation of the Arts.

5 Key Conversation or Cultural Gesture Taboos

Making comparisons that emphasizes any inferiority or similarity to the U.S.

Quebec separatism or other possible conflicts between French and English Canada.

Comparisons between the Canadian and US Health Care Systems or medical insurance.

Any inferiority of the Canadian dollar in comparison to the US dollar.

Religion in general, although Canada is very tolerant of most religions.

Bon Voyage!

Join us in the future for Do’s and Taboos for CHILE!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

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Learn to Say Happy New Year in Languages from Around the World!

Posted on December 27, 2018 by Comments are off

Afgani Saale Nao Mubbarak
Afrikaans Gelukkige nuwe jaar
Albanian Gezuar Vitin e Ri
Armenian Snorhavor Nor Tari
Arabic Kul ‘am wa antum bikhair
Assyrian Sheta Brikhta
Azeri Yeni Iliniz Mubarek!
Balochi Noki saal mubarrak bibi
Bengali Shuvo Nabo Barsho
Breton [Celtic Brythonic language] Bloavezh Mat
Bulgarian ×åñòèòà Íîâà Ãîäèíà(pronounced “Chestita Nova Godina”)
Cambodian Soursdey Chhnam Tmei
Catalan FELIÇ ANY NOU
Chakma Nuo bazzor bekkunore
Chinese Xin Nian Kuai Le
Corsican Language Pace e Salute
Croatian Sretna Nova godina!
Cymraeg (Welsh) Blwyddyn Newydd Dda
Czech Šťastný Nový rok (or Stastny Novy rok)
Denish Godt Nytår
Dhivehi Ufaaveri Aa Aharakah Edhen
Dutch GELUKKIG NIEUWJAAR!
Eskimo Kiortame pivdluaritlo
Esperanto Felican Novan Jaron
Estonians Head uut aastat!
Ethiopian: MELKAM ADDIS AMET YIHUNELIWO!
Ethiopian/Eritrean Tigrigna RUHUS HADUSH AMET
Finnish Onnellista Uutta Vuotta
French Bonne Annee
Gaelic Bliadhna mhath ur
Galician [NorthWestern Spain] Bo Nadal e Feliz Aninovo
German Prosit Neujahr
Georgian GILOTSAVT AKHAL TSELS!
Greek Kenourios Chronos
Gujarati Nutan Varshbhinandan
Hawaiian Hauoli Makahiki Hou
Hebrew L’Shannah Tovah
Hindi Naye Varsha Ki Shubhkamanyen
Hong kong (Cantonese) Sun Leen Fai Lok
Hungarian Boldog Új Évet Kivánok
Indonesian Selamat Tahun Baru
Iranian Sal -e- no mobarak
Iraqi Sanah Jadidah
Irish Bliain nua fe mhaise dhuit
Italian: Felice anno Nuovo

For more ways to say Happy New Year, on Dec. 31st visit

Gayle Cotton’s Blog!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

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Learn to Say Happy Holidays in Languages from Around the World!

Posted on December 20, 2018 by Comments are off

Happy Holidays in Argentine – Felices Pasquas Y felices ano Nuevo

Happy Holidays in Brazilian – Boas Festas e Feliz Ano Novo

Happy Holidays in French: Joyeuses Fêtes!

Happy Holidays in Spanish: Felices Fiestas!

Happy Holidays in Swedish: Trevlig Helg!

Happy Holidays in Portuguese: Boas Festas!

Happy Holidays in Turkish: Mutlu Bayramlar!

Happy Holidays in Romanian: Sarbatori Fericite!

Happy Holidays in Mandarin: Jie Ri Yu Kuai

Happy Holidays in Catalan: Bones Festes!

Happy Holidays in Japanese: Shiawasena kyūjitsu

Happy Holidays in Italian: Buone Feste!

Happy Holidays in South African (Xhose): Ii holide eximnandi

Happy Holidays in German: Forhe Feiertage

Happy Holidays in Dutch: Prettige feestdagen

Happy Holidays in Hawaiian: Hau’oli Lanui

Happy Holidays in Gaelic: Beannachtaí na Féile

Happy Holidays in Slovenian: Vesele Praznike

Happy Holiday in Indonesian: Selamat Hari Raya!

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To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

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Great Article! Cultural Clues & Communication Guidelines for BRAZIL

Posted on November 29, 2018 by Comments are off

The Latest! Cultural Clues, Do’s and Taboos for Brazil

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Brazil

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Brazil and cultural travel tips for Brazil is a brief snapshot of conversation guidelines for Brazil, tips for communicating in Brazil and business strategies for Brazil to help with understanding the culture in Brazil. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Brazil and tips for intercultural communication!

Cultural Tips for Brazil – including some valuable business travel tips for Brazil

Brazilians conduct business mainly through personal connections. Before putting the resources into a trip, hire a Brazilian contact in your industry that can help you make the right connections.

Business connections (known in Portuguese as a “despachante”) may be located through the U.S. Department of Commerce, the American Chamber of Commerce in Brazil, or an international organization to which you may already belong.

It’s important to Brazilians that any new business relationship will be for the long-term.

Make sure to convey to your Brazilian counterparts that you value people and relationships over the business.

There are many innovative and productive aspects of Brazilian industry and business, so be open to new ideas and ways of doing things.

Brazil is a very large, diverse country with lots to see and Brazilians are very proud of it. Learn something in advance about the country and specifically the area you will be visiting.

Class (in economic terms) and status are a major influence in this society and often determines the type of job a person will have. However, the assumption that the powerful are entitled to special privileges is starting to be questioned.

Keep in mind that Brazilians tend to be reticent about discussing their private lives and those of others.

Avoid asking too many personal questions, particularly those regarding family, income and status in the workplace.

“Flexible punctuality” is characteristic of Brazilian business culture. You will have to accept that waiting for your Brazilian counterparts will be part of doing business here.

Portuguese is the dominant language in Brazil. Be aware that Brazilians do not perceive themselves as Hispanics and may take offense if addressed in Spanish.

Brazilians usually greet each other with long handshakes and noticeable eye contact. Close friends will often embrace.

Women will often greet each other by touching cheek to cheek and kissing the air. Women business travelers usually don’t have any problems doing business in Brazil.

Brazilians tend to stand closer together when talking than do some other cultures.

It’s important to maintain steady eye contact because its considered rude to break eye contact in the middle of a conversation.

Brazilians use many gestures, however the “OK” sign (using your first finger and thumb to form a circle) is considered vulgar so avoid using it.

Use your whole hand when you feel the need to point at something since using the forefinger may be considered rude.

As in many Central and South American countries, Brazilians also consider themselves ‘Americans’. Consequently, don’t use the phrase “in America” or “American” to the point of exclusion when referring to the United States.

Brazilians tend to be very fast talkers so expect conversations to be fast-paced and often animated and demonstrative.

Be aware that it will probably take several trips to bring any business negotiations to a satisfactory conclusion.

Changing your business negotiation team in the middle of the cycle can also jeopardize the entire negotiation process and is a major breach of Brazilian business protocol.

Bon Voyage!

Join us in the future for Do’s and Taboos for CANADA!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

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Great Article! Cultural Clues & Communication Guidelines for BELGIUM

Posted on October 25, 2018 by Comments are off

The Latest! Cultural Clues, Do’s and Taboos for Belgium – A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Belgium

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Belgium and cultural travel tips for Belgium is a brief snapshot of conversation guidelines for Belgium, tips for communicating in Belgium and business strategies for Belgium to help with understanding the culture in Belgium. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Belgium and tips for intercultural communication!

Cultural Tips for Belgium – including some valuable business travel tips for Belgium!

Belgium is the Government seat of the European Union (EU).

It’s best if doing business in Belgium to avoid discussing politics.

Keep in mind that there are three linguistic groups in Belgium: German, French, and Flemish. The Flemish language is a variant of Dutch.

Make an effort not to confuse their three cultural groups and their languages

It’s best not to discuss your preference for one of the three languages spoken in Belgium. English is widely spoken, however if you speak one of the three languages they may invite you to do so.

With French speakers, use courtesy titles such as “Monsieur”, “Madame”, or “Mademoiselle.”

When addressing German or Flemish speakers, use Mr., Mrs., Ms., or Miss. Never use “Madame” or “Monsieur” when addressing a Flemish speaker.

Appointments are punctual and usually, and first appointments are socially oriented.

Most Belgians feel that it’s necessary to get to know you before proceeding with business of any kind, however this usually consist of asking general questions about your business, travels, experience etc.

Talking too much about your education, professional experience, business success, and related achievements may be considered a boasting.

In general, Belgians don’t discuss their personal family lives except with close friends.

Because of their private nature, Belgians also don’t usually discuss money matters outside of business.

Typically, Belgians shake hands with everyone in the room or office upon meeting and departure.

When you are among the French-speaking Belgians, you may observe closer acquaintances greeting each other with alternating kisses on the cheeks.

It’s not uncommon for men who know each other particularly well to embrace.

Avoid excessive gesturing, because most Belgians are more reserved and less expressive with their body language.

Speak in a moderate tone at all times regardless of the topic you are discussing. Expressing too much excitement or animation is usually frowned upon.

The business protocol is more formal and restrained than in some other countries, so follow their example.

When you are conducting a meeting, an agenda should be distributed to everyone in attendance.

Businesspeople in Belgium prefer that a meeting be focused on the topic at hand, and appreciate it being well organized and informative.

Belgians are willing to compromise when necessary, however need full justification and reasons for doing so. They tend to be firm believers in practical, “common sense” approaches and solutions, and are less open to speculative approaches.

5 Key Conversation or Cultural Gesture Tips

  • The area of Belgium you are currently visiting, as well as your travels in other parts of Belgium
  • The food and beer you have sampled during your stay in various areas. Show appreciation of their distinctly different restaurants
  • Comment specifically on the food and beer from French Belgium, Flanders or Wallonia when in those areas
  • The beauty of the architecture of Belgium’s cities and local sites, as well as their historical art is always a good topic. Bruges is a well-known mid-evil city build around canals that they would advise you to see if you have the time
  • All sports, especially bicycling and soccer are food topics to discuss

5 Key Conversation or Cultural Gesture Taboos

  • Making jokes about the Flemish to the French or French-Speaking Walloons, and vice versa
  • Patting someone on the back is considered unacceptable
  • Yawning in public is considered rude
  • Talking with your hands in your pockets is perceived as a sign of bad manners
  • Use your whole hand when you feel the need to point at something, since using the forefinger is considered rude

Bon Voyage!

Join us in the future for Do’s and Taboos for BRAZIL!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

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Great Article! Cultural Clues & Communication Guidelines for AUSTRALIA

Posted on August 23, 2018 by Comments are off

The Latest! Cultural Clues, Do’s and Taboos for Australia – A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Australia

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Australia and cultural travel tips for Australia is a brief snapshot of conversation guidelines for Australia, tips for communicating in Australia and business strategies for Australia to help with understanding the culture in Australia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Australia and tips for intercultural communication!

Cultural Tips for Australia – including some valuable business travel tips for Australia!

Australians tend to be enthusiastic conversationalists and debaters. A wide range of topics are usually open to discussion. They also have a great sense of humor, so don’t leave yours at home!

Australians try not to draw too much attention to their academic qualifications, at least in public. People who make a lot of references to their education and other professional qualifications in conversation may be subject to teasing.

Cynicism is part of the national character. It may be at times directed at people who seem egotistical or too wealthy and powerful.

Don’t boast about yourself or your company’s accomplishments. Instead, Australians will judge your competence and abilities through your actions.

Unlike some countries, Australians do appreciate sincere compliments a long as they are not exaggerated or overly exuberant.

Keep in mind, Australians may like to poke fun at or criticize themselves, but they are not as receptive to criticism from others.

Australians find strong discussions and opinionated conversation valuable and entertaining, so don’t hesitate to express your views if they are sincere and informed.

Australians are known to discuss religion, politics, and even the Australian government or other governments.

Australians are often difficult to impress, and even if you do manage to impress them, they may not openly admit it.

One of the best ways to develop relationships with Australians is to know the landmarks and something about the area of Australia you’re visiting.

Australians are very proud of their country, so learn something about their history, food, and culture in advance.

The beauty of their cities, local sites, gardens, coastlines (the Gold Coast is famous), and the Outback (if you get a chance to visit) are all good topics for rapport building.

In Australia, there is great respect and empathy for the “underdog”, so the “top dog” approach is never the best way to accomplish anything.

The work environment in Australian business culture tends to be collaborative with considerable research and discussion by everyone involved.

Before a decision is made, top management will consult with their subordinates and their input will be given careful consideration.

Australians generally dislike aggressive sales techniques, so a factual, streamlined approach that allows for plenty of questions and discovery is best.

Since Australians value directness, presentations of any kind should be straightforward with an emphasis on both the positive and negative outcomes. Don’t attempt to coverup or hide anything.

Negotiations should always be well prepared because options will be thoroughly discussed at all levels. It’s important not to rush this process.

Decision-making tends to be slower than in some western countries, so be patient and enjoy the process.

Australian hospitality tends to be somewhat informal, particularly when you are invited to a home.

Barbecues, affectionately known as, “barbies”, are a very popular form of entertaining.

5 Key Conversation or Cultural Gesture Tips

  • Australian traditions and sports are always great topics.
  • Your international travels to other countries is always of interest
  • Australian food; restaurants, beer and wine. Australia has excellent food!
  • Australian culture in general; theater, movies and the opera
  • Point with your entire hand; pointing at someone with your index finger may be considered impolite.

5 Key Conversation or Cultural Gesture Taboos

  • Avoid criticizing or joking about Australia, its culture and traditions, or other Australians, even if your Australian companions are doing so.
  • Don’t discuss the ethnic relations as it relates to the history of the Aborigines
  • Avoid talking too much about your education, professional experience, business success, and related achievements as it may be considered a boosting.
  • Australians are often distrustful of authority and of people who think that they are somehow “better” than others. Remain modest in conversation.
  • If you are invited out for a drink, don’t bring up the subject of business unless your host does so first.

Bon Voyage!

Join us in the future for Do’s and Taboos for AUSTRA!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

 

 

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Great Article! Cultural Clues & Communication Guidelines for ARGENTINA

Posted on July 5, 2018 by Comments are off

The Latest! Cultural Clues, Do’s and Taboos for Argentina – A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Argentina

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Argentina and cultural travel tips for Argentina is a brief snapshot of conversation guidelines for Argentina, tips for communicating in Argentina and business strategies for Argentina to help with understanding the culture in Argentina. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Argentina and tips for intercultural communication!

Cultural Tips for Argentina – including some valuable business travel tips for Argentina!

Expect Argentines to speak Castilian Spanish with an Italian accent rather than the Mexican dialect of Spanish.

Relationship building, rapport and trust are very important in Argentinian business.

It may be a good strategy to make an appointment in Argentina with an “enchufado”, an individual who has high-level contacts in your field. This person can make the necessary introductions on your behalf.

If you want to deal with this country’s government, it is often helpful to have an Argentine contact act as an intermediary before you attempt to make an appointment.

Argentines generally converse in closer proximity than North Americans, so do your best to adapt to this practice because it may be taken personally if you back away from someone.

For business related occasions punctuality is appreciated and expected from visitors, however it’s not uncommon for your Argentine counterparts to be approximately 30 or so minutes late.

Argentines like to engage in “small talk.” Generally, they are very sociable and take a genuine interest in Argentine cultural affairs.

Try not to take offense if people make jokes at your expense, even if remarks are directed at your weight or other aspects of your appearance. This kind of comment is a sign that your Argentine companions are comfortable around you.

Businesswomen are well respected and accepted in Argentinian business.

A firm, inviting handshake is an important part of making a first impression. In accordance with Argentine business protocol, women should initiate the handshakes with men.

It’s not uncommon for women to be asked personal questions about their marital status and family. Give a discreet reply, and if you really don’t want to answer remain polite and gracefully side step the question.

Initially, avoid personal questions and inquiries about family until you have become better acquainted with someone.

Many Argentines like getting into discussions about politics and religion, however as a visitor it will be in your best interests not to get involved unless you know someone very well.

Sincere compliments about anything Argentinian are always welcome.

Professional status and ranking will be important to your Argentine counterparts, so make sure you have equal status as those you will be meeting.

As friendships develop, enthusiastic kissing, hugging and back patting often follow handshakes. Follow the lead of your Argentine counterparts, as they may take offense if you try to recoil from these gestures.

Avoid discussing the war in the Falkland Islands, since this is an episode that the Argentines would prefer to leave behind. If the subject does come up, the islands should be referred to by their Argentine name, the Malvinas Islands.

Hierarchy is important in Argentine business culture. Senior executives and others of status always are given great respect.

In negotiations, the top executives will play key roles in the final decision.

Typically, negotiations will take longer than in the U.S. and other non-Latin American cultures so be patient.

If all the feedback you receive seems unusually positive, keep in mind that it can be very difficult for Argentines to openly disagree with someone they like.

5 Key Conversation Topics or Cultural Gesture Tips

·         Any topic having to do with Argentine art, theater, movies and opera

·         Sports, such as futbol (soccer), U.S. style football is called “futbol americano”

·         Your international travels and the area of Argentina you’re visiting

·         Restaurants, food, and the great wine in Argentina

·         The beauty of the Argentine architecture, parks and gardens

5 Key Conversation Topics or Cultural Gesture Taboos

  • Criticizing or joking about Argentine culture and traditions
  • Avoid praising Argentina’s neighbors, particularly Chile. Argentina has fought wars with all their neighboring countries
  • Negative comments about Argentina’s government, cities, or Argentina’s sports teams
  • It’s best to avoid discussion about religion in Argentina until you know someone well
  • Political opinions are strong in Argentina, so it’s best to stay out of the discussion unless you know those involved very well

Bon Voyage!

Join us in the future for Do’s and Taboos for AUSTRALIA!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

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