Posts tagged with leadership coaching

New Article! Cultural Clues & Communication Guidelines for GERMANY

Posted on November 21, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Germany

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Germany

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Germany and cultural travel tips for Germany is a brief snapshot of conversation guidelines for Germany, tips for communicating in Germany, and business strategies for Germany to help with understanding the culture in Germany. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Germany and tips for intercultural communication!

Cultural Tips for Germany – including some valuable business travel tips for Germany

“Small talk” is not part of the culture in Germany. Conversation focuses on matters of substance and genuine interest. There is little use for superficial inquiries or observations. Don’t interrupt and always allow each speaker to make his or her point before responding.

Germans often enjoy discussing politics and you’ll find that they are very frank. Don’t get involved in the political discussion unless you are well-informed.

Giving compliments is not part of German business protocol and usually causes only embarrassment or discomfort.

Firm, brief handshakes at the time of arrival and departure are standard. Refrain from using the standard U.S. conversation opener, “How are you?” which may be considered superficial.

Too much smiling and public gestures of affection are frowned upon, especially in the business culture. These displays are reserved for family and close friends. Eye contact during the introduction is serious, direct, and should be maintained as long as the person is addressing you.

In accordance with German business protocol, the eldest or highest-ranking person enters the room first.

In business, Germans do not freely share information among the various levels of the same organization. However, the younger generation is becoming more open.

Keep your hands out of your pockets and avoid chewing gum when conducting business.

The “O.K.” sign (formed by having the tip of the thumb meet the tip of the forefinger) should be avoided.

Germans tend to be intensely analytical thinkers. Objective facts are the basis for truth in German business culture and feelings are irrelevant, especially in negotiations.

There is a tendency among German businesspeople to be unreceptive to new ideas and concepts until well researched. Generally, they are reluctant to do something differently unless the reason is extremely convincing.

Flexibility and spontaneity are not prominent traits in German business culture. Concepts such as “brainstorming”, “risk-taking”, or challenging rules and authority are not necessarily considered desirable.

It’s important that you bring a carefully planned, logically organized proposal to a meeting. When you are preparing promotional or presentation material, be aware that German businesspeople are usually unimpressed by glitzy advertising, illustrations, and memorable slogans.

Brochures aimed at the German market should be serious in tone, go into lengthy detail, and make claims that can be proven. Business meetings are treated as serious occasions. Humor and jokes are reserved for socializing.

German businesspeople will present logical and often substantial arguments to support their position. They do not make concessions easily, however, they will look for common ground and this is your best route to making progress when negotiations reach an impasse.

Germans can be very sensitive to criticism themselves, so you should do everything you can to avoid embarrassing them, even unintentionally.

While Germans generally prefer to maintain an air of formality, they can become very emotional if their sense of order and routine becomes challenged.

Germans are typically very private people. Never discuss personal matters during business negotiations. It’s important, however, to develop a comradeship with your associates, especially if you’ll be working with them for a long time.

Decision-making in German business culture is slow, protracted, and every detail relating to your proposal will be painstakingly examined.

Although you’re likely to deal with a variety of people during the initial negotiations, only those at the top of the management hierarchy will make, and even be informed about, the final decision.

Contracts are taken very seriously in German business culture. Everything agreed to in writing is virtually guaranteed.

5 Key Conversation or Cultural Gesture Tips

Sports, particularly soccer, cycling, skiing, tennis, and hiking

Any topic related to travel

Beer is always a good topic of conversation. Germany produces some of the finest beers in the world, and seasoned drinkers enjoy comparing and contrasting the qualities of the various brews available.

Food and the distinct German Cuisine, as well as German wines. Many of the white wines, like Riesling from Alsace, are famous worldwide.

Architecture, the progressive German cities, scenery, nature, and the picturesque homes in the countryside.

5 Key Conversation or Cultural Gesture Taboos

Anything related to World War II or the Holocaust.

Personal questions until the relationship is well established.

Work and family life are usually kept separate, so stick to the business at hand.

Current events and politics, unless you really know what you’re talking about as it relateson a global basis.

Germany is a very proud culture, so avoid criticism of anything pertaining to Germany or the German people.

Bon Voyage!

Join us in the future for Do’s and Taboos for GREECE!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

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Great Article! Cultural Clues & Communication Guidelines for FRANCE

Posted on October 17, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for France

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for France

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in France and cultural travel tips for France is a brief snapshot of conversation guidelines for France, tips for communicating in France, and business strategies for France to help with understanding the culture in France. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for France and tips for intercultural communication!

Cultural Tips for France – including some valuable business travel tips for France

It’s strongly recommended that you learn basic French phrases and use them whenever possible. Your efforts will be well appreciated and will be remembered. The French will revert to English if they see you floundering.

Expect to be greeted by a handshake. Kissing on the cheeks may happen between close friends.

Men should stand, or at least initiate a move to do so, whenever a superior makes an entrance.

Good posture and politeness are considered important in the French culture, and business is rather formal.

Despite the formality of French business culture, people tend to stand close when speaking to each other. Touching in public is also commonplace and usually within the bounds of French business etiquette.

During a first meeting, remain polite and cordial, but keep in mind that the French tend to be suspicious of early friendliness.

Be prepared to answer questions about your own country, background, and possibly even political matters.

Smiling is treated with indifference here. It is not necessarily an indication of approval.

Chewing gum in public is considered bad manners, as is snapping fingers.

If you feel the need to point, motion with your whole hand rather than your index finger.

The OK sign (forming a circle with the thumb and forefinger) means “zero” or “useless” in France. The French OK symbol is the “thumbs up”, so use this symbol to express approval.

You’ll find that conversations with the French often shift into spirited debates!

The French can be very direct in questioning and probing, so a carefully planned, logically organized proposal is very important. It is likely that the French will focus on the aspects of your proposal that require further explanation. You may find that the French treat the business discussion as an intellectual exercise.

Logic will dominate arguments with the French. They will be quick to criticize anything illogical stated by the opposition. Give opinions only on subjects that you are knowledgeable about.

Arguments tend to be made from an analytical, critical, perspective that is articulated with eloquence and wit.  Discussions are likely to get more heated and intense than is the custom in North America and many other countries.

There is rarely a moment of silence with the French, except when the topic under discussion has been exhausted and nothing new has been introduced.

The French tend to focus on long term objectives and will try to establish firm personal relationships with the other party before pursuing business partnerships.

Although the French can often be persuaded to change their opinions, they will not accept anything that deviates from the cultural norm. They are, however, receptive to any new information that enhances the spirit of a debate.

The French will judge you on your ability to demonstrate your intellect, and this often involves discussing confrontational ideas and engaging in rigorous debates with them. You will earn their respect if you can handle yourself well in these situations.

The French are very proud, gracious people. Never overtly make them feel wrong or look wrong. Instead, make suggestions about other possibilities.

In the middle of an argument the focus may change, setting aside the immediate issue. Try not to be frustrated, these digressions are characteristic of French business culture and sometimes influence the final decision.

French business protocol requires constant formality and reserve in negotiations. Trying to convince your French counterparts to “lighten up” is inappropriate.

The French tend to be preoccupied with examining every minute detail before arriving at a decision. Consequently, be prepared for a long wait before you receive an answer.

Power is intrinsic to French business culture. Only the highest individual in authority makes the final decision. Therefore, be aware that the people with whom you are dealing are probably only intermediaries.

The French workplace is highly organized and structured. Generally, bureaucracy and administrative procedures are considered far more important than efficiency or flexibility. Consequently, French business culture tends to be reluctant to embrace change.

5 Key Conversation or Cultural Gesture Tips

The wonderful French food and cuisine

Anything about art, music and philosophy

French history, sports, and other aspects of the culture if you know what you are talking about

All current events of a global nature

Architecture, nature and the beautiful French cities and countryside

5 Key Conversation or Cultural Gesture Taboos

It is bad manners to ask questions about someone’s political preferences unless they bring up the topic

Refrain from the standard conversation opener, “What do you do?”

Don’t criticize Napoleon or any other French leader

Avoid making personal inquiries in conversation, especially during initial introductions

Praise (rather than criticism) of anything French will go a long way

Bon Voyage!

Join us in the future for Do’s and Taboos for GERMANY!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s DVD: Speaker preview for Gayle Cotton

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Gayle Cotton is speaking in Asia, Australia, and Dubai on her book, SAY Anything to Anyone Anywhere!

Posted on October 10, 2019 by Leave a comment

Gayle is on tour in Tokyo, Seoul, Honk Kong, Singapore, Sydney, and Dubai to speak on the importance of Cross-Cultural Training & Education on a global basis.

She will be speaking to international companies and organizations on the do’s and taboos for cultures and cultural tips for international business.

Gayle will be offering business travel tips for unfamiliar cultures and conversation guidelines for Asia Pacific, Europe, Latin American, and the Middle East. She also has specific tips for communicating in different countries, as well as strategies for doing business with unfamiliar cultures to help with understanding cultures around the world. It’s important to keep in mind that as we homogenize as a global culture, cultural tendencies change and evolve as well. Awareness is the first step!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s DVD: Speaker preview for Gayle Cotton

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Attend Gayle Cotton’s Cross-Cultural Webinar on ‘SAY Anything to Anyone, Anywhere’!

Posted on October 7, 2019 by Leave a comment

Webinar: SAY Anything to Anyone, Anywhere!

This is Gayle’s highly rated webinar on the do’s and taboos for cultures, and cultural tips for international business. Originally done for Entrepreneurs’ Organization (EO, it is now available to take the webinar at your convenience anytime… anywhere!

The webinar includes business travel tips for unfamiliar cultures and conversation guidelines for Asia Pacific, Europe, Latin American, and the Middle East. It also has tips for communicating in different countries, as well as strategies for doing business with unfamiliar cultures to help with understanding cultures around the world. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s DVD: Speaker preview for Gayle Cotton

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Great Article! Cultural Clues & Communication Guidelines for FINLAND

Posted on September 19, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Finland

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Finland

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Finland and cultural travel tips for Finland is a brief snapshot of conversation guidelines for Finland, tips for communicating in Finland, and business strategies for Finland to help with understanding the culture in Finland. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Finland and tips for intercultural communication!

Cultural Tips for Finland – including some valuable business travel tips for Finland

The rules for greeting strangers or introducing yourself are very similar to northern European practice, though Finns are more restrained and don’t show much emotion.

Men and women shake hands quite comfortably, and women have no problem doing business in Finland.

Finns usually use first names, unless there are big differences in age or rank, or it is a very formal setting.

Finns maintain eye contact when talking with others, and this is considered important because they think that people who do not maintain eye contact are hiding something or may be dishonest.

Many foreigners find the Finns’ tolerance of silence strange. Finns avoid small talk in business because they feel it’s not relevant.

Finns are very punctual and expect the same of foreigners. In case you are late (for a very good reason), call or send a message apologizing and giving the time when you’ll be there.  If a meeting is scheduled for one hour, it usually ends in one hour.

There are very short introductions (just a few sentences at most) with a cup of coffee, and then they get straight down to business.

In Finnish meetings, people state facts, even unpleasant ones, rather bluntly without any softening or beating around the bush.

Finns are typically analytical thinkers and tend to focus more on technical facts rather than emotional appeal.

There is no ritual like a handshake to formally end a meeting, but sometimes hands are shaken with foreigners or when deals are made.

In business Finns dress conservatively, usually dark business suits in the winter and light suits in the summer for both men and women, although they have relaxed over the years. Men typically wear suits or jacket and shirt, often with no tie. Dress codes depend very much on the industry and workplace traditions.

Finns are very minimalistic in giving compliments. After some time, a foreigner gets a feeling that compliments are almost non-existent. On getting compliments, Finns just thank and don’t dwell on it.

Finns are private people who tend to avoid public displays of emotion. Unlike neighboring Russians, Finns are not very touchy, especially the men. Backslapping is rarely seen in Finland and is perceived as patronizing.

Shouting, making a scene, or drawing too much attention to oneself is considered rude.

When talking to a Finn, remember not to group Finns together with citizens of other Nordic countries, particularly not Sweden.

Finns never interrupt when someone is speaking and tend to distrust those who talk too much.

The working style is individualistic, and people are used to working alone and hard. Team working is becoming more common, though, and interest in social and communication skills is growing.

Finns believe in continuous learning and work very hard to upgrade their skills. Usually Finns are rather pragmatic and not very conservative when it comes to new ideas as long as the ideas make sense.

The typical pace of business in Finland is rather brisk with things happening in clearly visible phases. Finns are thorough and sincere. The saying that makes it clear is, “Everything that is worth doing, is worth doing well”.

An agreement is considered final when a paper contract is signed. The country has an independent judiciary to take care of contract disputes.

July and August are the best summer months and practically everyone is on vacation in July. Nothing much gets done then.

5 Key Conversation or Cultural Gesture Tips

Positive travel experiences in Finland and other countries

Your business background and experience

Finnish history, sports, and other aspects of the culture

All current events of a global nature

Less is more… keep small talk minimal

5 Key Conversation or Cultural Gesture Taboos

Excessive small talk in general

Personal questions about them or their family

The poor weather if there during winter

Politics in general, unless it is related to business

Don’t try to fill what may be to you as ‘uncomfortable silence’

Bon Voyage!

Join us in the future for Do’s and Taboos for FRANCE!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s DVD: Speaker preview for Gayle Cotton

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Great Article! Cultural Clues & Communication Guidelines for ENGLAND

Posted on August 22, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for England

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for England

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in England and cultural travel tips for England is a brief snapshot of conversation guidelines for England, tips for communicating in England, and business strategies for England to help with understanding the culture in England. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for England and tips for intercultural communication!

Cultural Tips for England – including some valuable business travel tips for England

Don’t assume all British English words and phrases mean the same as words and phrases from North America, Australia or other English language countries. Many of British English words and phrases have different or even opposite meanings! Spelling may be different as well.

British English pronounces consonants more clearly than many other English language countries. Avoid speaking too quickly or slurring words or you could come across as unprofessional.

Speak in complete sentences. The English generally find the North American habit of trailing off in mid-sentence irritating.

In business conversations, maintain a low, moderate tone of voice. Discreet, businesslike approaches are welcomed and respected.

Refrain from giving unsolicited praise, since it is not necessarily welcome.

English businesspeople are generally interested in long-term relationships rather than quick deals.

It’s important to give them the necessary time to make an assessment of you, as well as of your company and business proposal.

Once they decide that they want to do business with you, the English can be blunt, direct, and will not hesitate to speak their minds.

During initial meetings, facial expressions are kept to a minimum and, consequently, it may be difficult to read what the other participants are thinking. The English are “masters of understatement.”

In decision-making, the English tend to seek guidance from established laws and rules, rather than their own personal experiences or feelings.

Company policy is the primary authority for business people at all levels of the organization.

Objective facts and evidence are the only legitimate sources of truth in business, and feelings are usually irrelevant.

Precedent plays an important factor in decision-making. your proposal stands a better chance if it conforms to the way things have been done in the past.

Direct questions may result in evasive responses. Aggressive sales techniques such as the “hard sell” or denigrating another company’s product or service will not be well-received.

Humor is often an important part of business discussions in England. Having a repertoire of jokes and anecdotes can be an asset. People who are good at telling jokes and stories should make the most of these attributes.

Characteristics of British humor include not stating the obvious, as well as implying the opposite of what is being said. Consequently, paying attention to what is not said or done is often a necessary part of appreciating this style of humor.

The English sometimes use humor, especially irony or sarcasm, to ridicule an adversary or show disagreement and even disgust.

Although English business culture is intensely hierarchical, teamwork remains important, especially in influencing decisions.

Usually, a consensus is reached before presenting the final decision to the individual highest in power.

Decision-making tends to be a slow, deliberate process. Rushing or putting pressure on the decision-making process is usually counterproductive.

Unlike some countries, the English won’t hesitate to say “no.”

5 Key Conversation or Cultural Gesture Tips

Positive experiences in England and other travels.

Your immediate surroundings including nature, architecture, food, ambience, weather etc.

Soccer, polo and other sports

English history, and any current events

The English love animals, especially dogs. Family pets are always a good topic.

5 Key Conversation or Cultural Gesture Taboos

The English enjoy talking about current events, however, avoid getting into discussions about politics, particularly relating to Scotland or Northern Ireland.

Do not be the first to bring up the subject of the Royal Family.

Refrain from making enquiries regarding a person’s occupation, birthplace, religion, or other intrusive personal questions.

Discussing your “family tree” is frowned upon here. Also avoid bringing up the British class system in conversation.

The reputation of British food has improved significantly, so avoid the stereotypical comments about its mediocrity.

Bon Voyage!

Join us in the future for Do’s and Taboos for FINLAND!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Newsroom: Media Interviews 

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s DVD: Speaker preview for Gayle Cotton

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Great Article! Cultural Clues & Communication Guidelines for EGYPT

Posted on July 18, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Egypt 

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Egypt

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Egypt and cultural travel tips for Egypt is a brief snapshot of conversation guidelines for Egypt, tips for communicating in Egypt, and business strategies for Egypt to help with understanding the culture in Egypt. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Egypt and tips for intercultural communication!

Cultural Tips for Egypt – including some valuable business travel tips for Egypt

In Egyptian business culture, punctuality is not as much of a priority as for westerners. However, it’s best to arrive on time even though your contact may be late for an appointment.

Appointments with traditional Arabic business people are rarely private occasions. Interruptions in the form of phone calls and visits from your counterpart’s friends and family are to be expected.

In accordance with tradition, an Egyptian will welcome you several times at your first meeting.

Business will not proceed until your counterpart knows and decides that he likes you. Consequently, the social side of the deal is just as important as the work-related side.

You also may find other business people present and several meetings occurring simultaneously. Westerners frequently find these distractions frustrating, but it’s important to remain calm and understanding.

Egyptian names are written in Arabic. Because short vowels are not written in Arabic, translating from Arabic to other alphabets is not an “exact science.” Egyptian names may be spelled several different ways in English.

Friday is the Muslim holy day, and many people also take Thursday off. The typical business week is Wednesday through Saturday.

A typical business schedule is 8:00 a.m. to 2:00 p.m. in the summer, and 9:00 a.m. to 1:00 p.m. and continuing 5:00 p.m. to 7:00 p.m. in the winter.

The Islamic calendar uses lunar months of 28 days, so an Islamic year of 12 months is only 354 days long. Consequently, holidays will be on different dates by the Western calendar every year. Any listed Muslim holiday dates are approximations since they depend upon actual lunar observations.

Any business paperwork should include two dates: the Gregorian (Western) date and the Hijrah (Arabic) date. Be aware that Coptics or Christian Egyptians have yet another different calendar, however this calendar is used only by Coptics.

Arabic men often walk hand in hand, but Westernized Egyptians rarely do this. If an Egyptian holds your hand, accept this gesture as a sign of friendship.

Egyptians tend to speak at a much closer distance than do many countries. Even if you are not accustomed to this close contact, don’t back up. If you keep your distance, the perception might be that you find your counterpart’s physical presence distasteful or that you are an unfeeling person.

Conversations often involves body language and touching but only between the same sexes.

While things continue to improve for women in Egypt, they constitute less of the Egyptian workforce. Most are employed in the professional and service sectors, however there are numerous female physicians.

In the professional sector, there are fewer female executives. If you encounter a woman decision-maker in business, she will probably be very Western-oriented in her behavior.

The left hand is considered unclean in the Arab world. Unless you are handling something considered unclean, always use the right hand. Also avoid gesturing with the left hand.

When sitting, keep both feet on the ground, since Arabs do not cross their legs when sitting. Exposing the bottom of your foot is considered offensive.

When you remove your shoes, as when entering a mosque, the soles of the shoes are always placed down to prevent them from pointing at anyone.

The “thumbs up” sign is thought to be offensive throughout the Arab world.

It should also be noted that many Egyptians are not practicing Muslims. Egyptian Muslims will adhere to Islamic values, however, compared to other Arabic cultures they are more open to Western ideas.

When an Egyptian says “yes”, he may simply mean “possibly.” Although you should feel encouraged by these positive responses, it would be wrong to assume that agreement has been reached.

5 Key Conversation or Cultural Gesture Tips

Egyptians may joke around and make fun of themselves. For example, Egyptian bureaucracy is a favorite target. Nevertheless, no matter how self-deprecating their humor gets, you should not try to make fun of Egypt or the Egyptians.

Egyptian achievements, both the ancient wonders and modern advances

The positive reputation of Egyptian leaders around the world

Egyptian cotton, gold and other elements of their economy

Sports, especially soccer (football), basketball, boxing (in which Egypt has won several medals), horse racing, tennis, and all water-related sports (especially sailing and swimming)

5 Key Conversation or Cultural Gesture Taboos

Avoid questions about the female members of your counterpart’s family

Don’t discuss Israeli or Palestinian affairs

Stay away from discussions about your private life or religion

Don’t compare Egypt to more westernized countries

Never talk about anyone in terms of inequality

Bon Voyage!

Join us in the future for Do’s and Taboos for ENGLAND!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s DVD: Speaker preview for Gayle Cotton

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Great Article! Cultural Clues & Communication Guidelines for DENMARK

Posted on June 20, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Denmark

 A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Denmark

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Denmark and cultural travel tips for Denmark  is a brief snapshot of conversation guidelines for Denmark, tips for communicating in Denmark, and business strategies for Denmark to help with understanding the culture in Denmark. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Denmark and tips for intercultural communication!

Cultural Tips for Denmark– including some valuable business travel tips for Denmark

The Danes tend to be unexpressive people in public and rather low-key in general. It’s best to subdue yourself a bit, especially if you tend to be animated and use expressive body language. The key to being accepted and respected in Denmark is to blend in rather than be conspicuous.

When talking to a Dane, stand about two arms lengths away to give him or her enough distance.

If you are sitting and being introduced to a new contact or associate, be sure to stand up before extending your hand. Offer a firm handshake as you make eye contact. Any effort that you make to include a Danish greeting into your introduction (“Goddag” meaning “Good Day”) will be appreciated.

Giving preferential treatment to anyone is discouraged. Denmark is such an equality entrenched society that you are expected to give the same preferential treatment to a janitor that you would to the organization president.

Punctuality is very important, so make the effort to be exactly on time for all business appointments. Danes expect punctuality for social engagements as well.

Many Europeans and South Americans write the day first, then the month, then the year. For example, October 21, 2005, is written 21.10.05. This is the custom in Denmark.

Although you may get the impression in your business dealings that Danes initially appear to be reserved or distant, in fact they can be a very warm people who enjoy lengthy conversations and being with friends. They are especially at ease at home and in other social settings.

It is considered rude to get too friendly with someone with whom you have only a casual acquaintance. This includes questions about the person’s private life or comments about religion, income and family.

Danish business introductions consist of a formal exchange. If you are sitting and being introduced to a new contact or associate, be sure to stand up before extending your hand. Offer a firm handshake as you make eye contact.

The Danes want each minute spent on the job to be productive and used effectively. It is important to arrive on time and give a well-prepared presentation. Meetings are well organized, move swiftly, and will start and end on time.

Many people are flattered by compliments, but this is not the case with Danes. Danes sometimes consider compliments to be inappropriate.

Traditional Danish culture is always a good topic to discuss. Showing an interest in anything Danish from Hans Christian Andersen to Legos is appreciated.

There is an emphasis on individual initiative and achievement, with one’s competency being more important than his or her station in life.

The dignity and worth of individuals is promoted along with the right to a private life and private opinions.

In comparison with other European countries, Denmark is one of the most progressive when it comes to equality between men and women.

Denmark ranks number one in Europe when it comes to the greatest percentage of women working outside the home, and many women hold top positions in Danish companies.

It would be a mistake to introduce a business plan that will have detrimental side effects for the environment. You will find that Danes are committed to preserving the environment.

The Danes freely express their feelings. You may find them blunt, but that is their way. Be receptive to their comments and respond in a positive tone.

Danes are very tolerant, so it is not advisable to criticize other people or systems.

The Danish sense of humor tends to be more reserved or dry than the American sense of humor.

Danes are typically people of their word. Once an agreement is signed, you can be certain that the project will move forward.

5 Key Conversation or Cultural Gesture Tips

Denmark! Danes are very proud and willing to share about their country

Anything related to art, music and culture

The progressive nature of business in Denmark, and the equality between men and women

Your home country and the region you are from

Non-controversial current events

5 Key Conversation or Cultural Gesture Taboos

Avoid mentioning family and personal affairs, unless the topic is brought up

Don’t initiate discussions about your private life or religion

Avoid talking about personal finances.

Avoid discussions about politics and socialism.

Don’t talk about anyone in terms of inequality.

Bon Voyage!

Join us in the future for Do’s and Taboos for EGYPT!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle Cotton’s Newsroom: Media Interviews

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Great Article! Cultural Clues & Communication Guidelines for the CZECH REPUBLIC

Posted on May 22, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for the CZECH REPUBLIC

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for the Czech Republic

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in the Czech Republic and cultural travel tips for the Czech Republic is a brief snapshot of conversation guidelines for the Czech Republic, tips for communicating in the Czech Republic, and business strategies for the Czech Republic to help with understanding the culture in the Czech Republic. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for the Czech Republic and tips for intercultural communication!

Cultural Tips for the Czech Republic – including some valuable business travel tips for the Czech Republic

When setting business appointments, which are mandatory in the Czech Republic, always make them well in advance.

Punctuality for meetings is important and it is taken extremely seriously. It is generally considered inappropriate to be more than five minutes late.

Czechs are rather private people until they get to know you. They are formal and reserved in business, so it’s best that you relate to business in the same way.

Once you develop a personal relationship Czechs may be more open, but they are never overly emotional in business.

Do not interrupt or raise the level of your voice during business discussions with Czech businesspeople.

Respect your Czech counterparts’ sense of personal space. Close personal contact and expressive touching between business acquaintances is frowned upon.

The Czechs value hospitality as a means through which to build both personal and business relationships.

Don’t refuse any invitations offered to you, because crucial business decisions are often made outside the business environment.

Expect to participate in some form of small talk and introductory conversation before jumping into business discussions with Czech businesspeople.

Don’t be surprised if your Czech counterparts ask you about your personal earnings. This is an acceptable inquiry, even though they don’t usually discuss their own wealth.

Czechs are basically non-confrontational and often take an indirect approach to business dealings.

If they lower their eyes and become silent, they are uncomfortable with something you have said.

It will likely take several meetings for your Czech business associates to become familiar with you and appear comfortable and friendly.

One of the most underlying and inherent features of the Czech culture is their polite and humble approach to life.

During business dealings a direct “no” will often be replaced by an expression such as “it is difficult” or “we will see” in order to avoid confrontation and maintain a certain level of politeness.

Business is conducted slowly. You need to be patient and not appear ruffled by their adherence to protocol.

Leadership and authority are vertical in structure and business is hierarchical. Decision-making power is held at the top of the company.

Czech managers will tend to maintain their status and separate themselves from subordinates.

As a result of the hierarchical system of Czech business, decision-making power is centralized and is rarely questioned or challenged by those of a lower rank.

Negotiations typically take longer in the Czech Republic because decisions are reached more slowly.

Avoid any high-pressure tactics. Czechs generally offer what they expect to get and do not often give many counteroffers.

5 Key Conversation or Cultural Gesture Tips

Good discussion topics include the weather, nature and historical beauty

Czechs will be interested in your home country, city and culture

Your work experience and humorous anecdotes are always appreciated

Czechs enjoy talking about hobbies and sports such as golf, tennis and soccer

Anything related to art, music, and culture is always enjoyed

5 Key Conversation or Cultural Gesture Taboos

Avoid extremely serious topics not related to work

Global problems, war, nuclear issues, or pollution are best to avoid

Don’t bring up the topic of money unless they ask you about it

Politics in general aren’t good topics of discussion

Don’t bring up the old communist regime because that is uncomfortable history

Bon Voyage!

Join us in the future for Do’s and Taboos for DENMARK!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle Cotton’s Newsroom: Media Interviews

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Great Article! Cultural Clues & Communication Guidelines for COLOMBIA

Posted on April 18, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Colombia

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Colombia

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Colombia and cultural travel tips for Colombia is a brief snapshot of conversation guidelines for Colombia, tips for communicating in Colombia and business strategies for Colombia to help with understanding the culture in Colombia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Colombia and tips for intercultural communication!

Cultural Tips for Colombia – including some valuable business travel tips for Colombia

It’s an asset to make the effort to learn about the Colombian history and culture before your visit. Having a basic knowledge of these subjects will do a great deal in establishing rapport.

In general, Colombians are very proud of their culture and national accomplishments.

The standard greeting is the handshake upon introduction and departure.

It is considered polite to maintain close eye contact during conversations.

Inland Colombians are probably the most formal and traditional of Latin Americans. Only along the coast is a more relaxed attitude the norm.

The formality of inland Colombians extends to their mannerisms and they do not like to engage in expansive gestures and animation.

Residents of the coastal regions tend to be more expressive and less formal.

Among close friends, women may clasp forearms or kiss each other on one cheek.

Men embrace and slap each other’s back. This hug is known as the “abrazo.”

Ensure that you take safety precautions when in Colombia. While things have greatly improved, ask your counterparts what areas of the city are dangerous. Both the murder rate and frequency of kidnapping are still quite high.

It is considered callous and disrespectful to rush a greeting or the rapport building small talk that typically follows.

Before the meeting begins, there is always some preliminary small talk. This is necessary since it conveys to your peers that the personal rapport that you have established with them is a higher priority than just doing business.

Colombians typically ask numerous polite questions and go through other pleasantries. Expect inquiries as to your health, your trip, your family, and any friends or acquaintances you have in common.

Selecting representatives from your company is probably the most crucial decision you can make when beginning to do business in Colombia.

Colombians will want to get to know you and your company’s representatives personally to establish a warm rapport and comradeship before moving onto business discussions.

In most cases, you should wait for your Colombian associates to initiate the business discussion.

Colombians are not known for punctuality. They may arrive at a business meeting 15 or 20 minutes late since this is considered the norm.

When a meeting is over, stay a little bit longer and continue chatting with your colleagues. It’s considered an insult to leave immediately after a meeting because it suggests that you have better things to do.

Colombians make decisions on feelings as well as empirical evidence and other facts. This can be true even if you present them with an enticing deal and a “bottom line” that seems sure to be profitable.

Expect the negotiation and decision-making process to take considerably longer than it may in the U.S. or Northern Europe.

The importance of hierarchy should never be underestimated in Colombian business culture. Nevertheless, subordinates within the group, as well as underlying circumstances, also have some influence in the decision-making process.

5 Key Conversation or Cultural Gesture Tips

Positive aspects of Colombia, including their wonderful coffee and cuisine.

Colombian history, literature, art, and music.

The lush Colombian landscape, mountains and coastlines.

Your home country and the region you are from.

Family discussions are appropriate when initially building rapport.

5 Key Conversation or Cultural Gesture Taboos

Avoid mentioning anything about drug traffic or illegal cartels.

Don’t make negative remarks about bullfighting.

Avoid talking about differences between the Columbian culture and yours.

Avoid any discussion around terrorism, politics and religion.

Avoid making complaints of any kind.

Bon Voyage!

Join us in the future for Do’s and Taboos for CZECH REPUBLIC!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle Cotton’s Newsroom: Media Interviews

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

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