Posts tagged with doing business in Malaysia

Gayle Cotton’s Interview ‘Business Travel in Malaysia’ on About.com

Posted on November 1, 2014 by Comments are off

ABOUT.COM: Business Travel Tips for MALAYSIA Malaysia Flag

The interview on ‘Business Travel Tips for Malaysia’ is a brief snapshot of conversation guidelines for Malaysia, tips for communicating in Malaysia, and strategies for doing business with Malaysia to help with understanding the culture in Malaysia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to tips for intercultural communication!

Interview Links:

Cultural Tips for Malaysia

http://businesstravel.about.com/od/resources/fl/Cultural-Tips-for-Doing-Business-in-Malaysia.htm

To learn more about the Do’s and Taboos for Malaysia, doing business in Malaysia, and the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order Gayle’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker for your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management.

 

Website: www.circlesofexcellence.com

MEDIA: Newsroom Media Interviews

Gayle Cotton’s speaker website: www.gaylecotton.com

Gayle Cotton’s book website: SAY Anything to Anyone, Anywhere!

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SINGAPORE

Soon on: Gayle Cotton’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for POLAND

Article archive for what you’ve missed! Cultural Clues, Do’s and Taboos Articles  

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About.com Interviews Gayle Cotton on Doing Business in the Philippines

Posted on March 13, 2014 by Comments are off

ABOUT.COM: ‘Cultural Tips’ for Doing Business in the PhilippinesPhilippine Flag

Gayle Cotton’s interview on cross-cultural business and travel tips for the Philippines is featured on About.com at the following links:

Interview Links:

Business Travel Tips for the Philippines

 http://businesstravel.about.com/od/resources/fl/Business-Travel-Tips-for-Philippines.htm

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East order Gayle Cotton’s book ‘SAY Anything to Anyone, Anywhere! 5 Keys to Cross-Cultural Communication’ from Amazon!

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

 

Blog: www.circlesofexcellence.com/blog

Website: www.circlesofexcellence.com

Gayle Cotton’s book website: SAY Anything to Anyone, Anywhere!

Coming on the Circles Of Excellence blog:

Cross-cultural article: Cultural Clues, Do’s and Taboos for SCOTLAND

Coming on Gayle Cotton’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for MALAYSIA

Check out our Cultural Clues, Do’s and Taboos Articles Archive for countries you may have missed!

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The Circles Of Excellence Media Page Has New Interviews and Publicity!

Posted on March 10, 2014 by Comments are off

Enjoy the interviews and publicity on our new Media Page at the following links: CNBC

Media Page Link

http://www.circlesofexcellence.com/newsroom/media-interviews/

For future reference, our Media Page is conveniently located under the Blog & News link on our website Home page.

 

Blog: www.circlesofexcellence.com/blog

Website: www.circlesofexcellence.com

Gayle Cotton’s book website: SAY Anything to Anyone, Anywhere!

Coming on the Circles Of Excellence blog:

Cross-cultural article: Cultural Clues, Do’s and Taboos for SCOTLAND

Coming on Gayle Cotton’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for MALAYSIA

Check out our Cultural Clues, Do’s and Taboos Articles Archive for countries you may have missed!

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About.com Interviews Gayle Cotton on Tips for Doing Business in Italy

Posted on February 26, 2014 by Comments are off

ABOUT.COM: ‘Cultural Tips’ for Doing Business in Italy Italy Flag

Gayle Cotton’s interview on cross-cultural business and travel tips for Italy is featured on About.com at the following links:

Interview Links:

Business Travel Tips for Italy 

http://businesstravel.about.com/od/resources/fl/Business-Travel-Tips-for-Italy.htm

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East order Gayle Cotton’s book ‘SAY Anything to Anyone, Anywhere! 5 Keys to Cross-Cultural Communication’ from Amazon!

Create Rapport and Organize Strategies for Success

 

Blog: www.circlesofexcellence.com/blog

Website: www.circlesofexcellence.com

Gayle Cotton’s book website: SAY Anything to Anyone, Anywhere!

Coming on the Circles Of Excellence blog:

Cross-cultural article: Cultural Clues, Do’s and Taboos for SCOTLAND

Coming on Gayle Cotton’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for MALAYSIA

Check out our Cultural Clues, Do’s and Taboos Articles Archive for countries you may have missed!

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Cultural Clues, Do’s & Taboos: Communication Guidelines for MALAYSIA

Posted on May 13, 2012 by Comments are off

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: MALAYSIA

 

Most businesspeople should be addressed with a name and title. If a person does not have a professional title (Professor or Doctor) you may use courtesy titles such as “Mr.” or “Ms.”, plus the name. This is less important with younger businesspeople.

Malaysia is a constitutional monarchy of nine royal houses. Foreigners are likely to encounter one of them eventually. Ask a native how a particular royal should be
addressed.

Although most Malaysians are Muslim, not all of Malaysia follows the traditional Islamic working week in which Friday is the Islamic holy day and the weekend takes place on Thursday and Friday. Five Malaysian states follow the Islamic workweek of Saturday through Wednesday. These include Perlis, Kedah, Kelantan, Terengganu, and Johore. The Malaysian capital city, Kuala Lumpur, is in the state of Selangor, where the working week is Monday through Friday.

Since most of the country is Muslim, it is helpful to schedule meetings around prayer times. Friday at noon is a particularly busy time for prayers.

The majority of Malaysian businesspeople are Chinese, and you can expect them to be punctual. Most government officials are ethnic Malays who have more of a relaxed attitude toward time. Business travelers are expected to be on time, although ethnic Malaysian may not necessarily do the same.

The Indian’s perspective on time is similar to that of the Malays. However, the Indian professionals you may encounter will expect punctuality.

Alcohol will not be served at any social event hosted by observant Muslims. Expect that meals will be served close to the time given on the invitation.

With the exception of handshakes, there is no public contact between the sexes in Malaysia. Hugging and kissing, even between husbands and wives, is forbidden in public.

Physical contact between the same sex is perfectly acceptable. Men may be holding hands with men or even walking with their arms around each other. These actions are interpreted as gestures of friendship.

When you are being introduced to a Malaysian woman, shake hands with her only if she has extended her hand. If she does not extend her hand just smile and a nod to greet her.

When introducing a man and a woman, the female’s name should be said first .As in many other countries, when presenting a higher-ranking person to a more junior person, the senior person’s name is said first.

Out of deference, give a slight bow to elderly people you are introduced to. Keep your hands out of your pockets when in public. When exiting a room, say “Excuse me” and add a slight bow.

When you must indicate something or someone, use the entire right hand (palm out). You can also point with your right thumb, as long as all four fingers are curled down. It is considered rude to point at anyone with the forefinger. Malaysians use the forefinger only to point at animals.

When passing an object, reaching for something or touching someone, do so with your right hand. The left hand is considered unclean.

Feet are also believed to be unclean. Never point your feet at another person. Apologize whenever your shoes or feet touch another person. Don’t show the soles of your feet or shoes. You may cross your legs at the knee, but not place one ankle on your knee.

 

5 Key Topics to Use in Conversation

  • Your Malaysian host’s family, heritage and culture
  • Business and plans for the future
  • Praising the local cuisine
  • Malaysian culture, art and music
  • Sports, especially soccer which they call ‘football’

 

5 Keys Topics to Avoid in Conversation

  • Criticizing any aspect of Malaysian culture
  • Comparing life in Malaysia to life in the West
  • Politics, bureaucracy and religion
  • Ethnic relations in Malaysia and in general
  • Sex and roles of the sexes

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Contact Circles Of Excellence for your company’s Corporate Training, Executive Coaching, and Professional Keynote Speakers. We work with companies of all sizes and industries, including 50 Fortune 500 companies. Our topics include Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building and Time Management. Contact EMMY AWARD WINNER, Gayle Cotton for your next meeting or conference to help your business become more successful in today’s global business environment. Gayle is President of Circles Of Excellence for Corporate Training & Executive Coaching. She travels worldwide as a distinguished Professional
Keynote Speaker. Her vast experience living and working abroad will entertain and inspire any audience with her fresh, unique and humorous approach to Cross-Cultural Communications!

Author: Gayle Cotton, International Keynote Speaker & Cultural Expert

www.gaylecotton.com

Visit Gayle Cotton’s Blog for additional Cross-Cultural Articles!

www.gaylecotton.com/blog

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