Posts tagged with doing business in England

Gayle Cotton’s Interview ‘Business Travel in England’ Is on About.com

Posted on February 1, 2015 by Comments are off

ABOUT.COM: Business Travel Tips for England         England-Flag

The interview on ‘Business Travel Tips for England’ is a brief snapshot of conversation guidelines for England, tips for communicating in England, and strategies for doing business with Israel to help with understanding the culture in England. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to tips for intercultural communication!

Interview Link:

Cultural Tips for England

To learn more about the Dos and Taboos for different cultures, and the communication styles of Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

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The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book, SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a distinguished Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or professional keynote speakers that specialize in cross-cultural communication training and cross-cultural training programs. She is a leader in the field of professional public speakers, professional motivational speakers, and international keynote speakers, She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management.

 

Website: www.circlesofexcellence.com

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Currently on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SOUTH AFRICA

Currently on: Gayle Cotton’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for PORTUGAL

Article archive for what you’ve missed! Cultural Clues, Do’s and Taboos Articles  

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Cross Cultural Articles, Cultural Clues, Cultural Tips: Gayle Cotton

Posted on January 16, 2011 by Comments are off

The Latest!

Cultural Clues… Do’s & Taboos

A series of cultural tips for countries from A to Z

Communication Guidelines for England

Don’t assume all British English words and phrases mean the same as words and phrases from North America, Australia or other English speaking countries. Many of British English words and phrases have different or even opposite meanings! Spelling may be different as well.

British English pronounces consonants more clearly than many other English speaking countries. Avoid speaking too quickly or slurring words or you could come across as unprofessional.

Make an effort to speak in complete sentences. The English generally find the North American habit of trailing off in mid-sentence irritating.

Try to maintain a low, moderate tone of voice at all times.

More detached, businesslike approaches are the most welcome and respected.

English businesspeople are generally interested in long-term relationships rather than quick deals.

Once they decide that they want to do business with you, the English can be blunt, direct, and probably will not hesitate to speak their minds. Before this transition occurs, however, it is important to give them the necessary time to make an assessment of you, as well as of your proposal and company.

The English tend to emphasize short-term results rather than long-range objectives.

During initial meetings, facial expressions are kept to a minimum and, consequently, it may be difficult to perceive what the other participants are thinking.

Be aware in your dealings that the English are “masters of understatement.”

In decision-making, the English tend to seek guidance from established laws and rules, rather than their own personal experiences or feelings. Moreover, company policy is the primary authority for businesspeople at all levels of the organization.

Objective facts and evidence are the only legitimate sources of truth; feelings are usually irrelevant.

Again, precedent plays an important factor in decision-making. That is, your proposal stands a better chance if it conforms to the way things have been done in the past.

Direct questions may result in evasive responses.

Aggressive sales techniques such as the “hard sell” or denigrating another company’s product or service will not be well-received.

Humor is often an important part of business discussions in England, and having a repertoire of jokes and anecdotes can be an asset. Moreover, people who are good at telling jokes and stories should make the most of these abilities.

Characteristics of British humor include not stating the obvious, as well as implying the opposite of what is being said. Consequently, paying attention to what is not said or done is often a necessary part of appreciating this style of humor.

Be warned: the English can use humor, especially irony or sarcasm, as a weapon in ridiculing an adversary or showing disagreement or even contempt.

Although English business culture is intensely hierarchical, teamwork remains important, especially in influencing decisions.

Usually, a consensus is reached before presenting the final decision to the individual highest in power.

Decision-making tends to be a slow, deliberate, process.

Rushing or putting pressure on the decision-making process is usually counterproductive.

Be aware that the English won’t hesitate to say “no.”

Refrain from giving unsolicited praise, since it is not necessarily welcome.

Welcome Topics of Conversation

  • Your positive experiences in England and other travels.
  • Your immediate surroundings including nature, architecture, food, ambience, weather etc.
  • English history, sports, and other aspects of the culture
  • All current events of a global nature.
  • The English love animals, especially dogs. Family pets are always a good topic.

Conversation to Avoid

  • The English usually enjoy talking about current events, and will be eager to hear your opinions as well. However, try to avoid getting into discussions about politics, particularly relating to Scotland or Northern Ireland.
  • Do not be the first to bring up the subject of the Royal Family.
  • Refrain from making enquiries regarding a person’s occupation, birthplace, religion, or other intrusive personal questions.
  • Discussing your “family tree” is frowned upon here. Also avoid bringing up the British class system in conversation.
  • Do not make references to the mediocrity of British food, since it has now improved significantly.

Bon Voyage!

Join us in the future for FINLAND!

www.gaylecotton.com

www.circlesofexcellence.com

http://www.circlesofexcellence.com/blog

US: 972-370-1300

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CIRCLES OF EXCELLENCE has a New Article Coming Soon!

Posted on January 3, 2011 by Comments are off

Newsroom & Blog
Press Releases

The Latest! Cultural Clues, Do’s & Taboos

A Series of Cultural Tips for Countries from A to Z

ENGLAND will be featured this month! Watch for FINLAND to follow next month at our Articles link: http://www.circlesofexcellence.com/blog/

Read more about Gayle at her link: http://www.circlesofexcellence.com/about-gayle-cotton

www.circlesofexcellence.com

US: 972-370-1300

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