Posts tagged with cultural taboos

Great Article! Cultural Clues & Communication Guidelines for the United Arab Emirates (UAE)

Posted on May 11, 2017 by Comments are off

The Latest! Cultural Clues, Do’s and Taboos for the United Arab Emirates (UAE) – A Series of Cultural Tips for Countries from A to Z

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

The interview on cultural travel tips for the UAE is a brief snapshot of conversation guidelines for the UAE, tips for communicating in the UAE and business strategies for the UAE to help with understanding the culture in the UAE. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for the UAE and tips for intercultural communication!

Cultural Tips for the UAE – including some valuable business travel tips for the UAE!

The United Arab Emirates (UAE) is very progressive, modern, and the most westernized of all the Arabic countries.

In the UAE, each of the seven United Arab Emirates is a sovereign principality ruled by the head of the leading family of the tribe that first settled there.

Tourist visas are available and a single visa is valid for all seven emirates. The national airline, Emirates, is renowned for excellent service.

Islam is the official religion. Because of the relatively small indigenous population [especially in Dubai and Abu Dhabi], however, the western visitor does not feel its influence as much as elsewhere in Arabia, except during the fast of Ramadhan.

The official language is Arabic but Farsi heavily influences the local dialect, making it sound strange at first. English, Farsi, Urdu and Hindi are also widely spoken.

The UAE encourages foreign enterprise, and many businesses are foreign owned and run. You just need to satisfy the financial criteria to open a business there.

Business etiquette varies according to nationality, but following the general guidelines when dealing with people from anywhere in Arabia is helpful.

Appropriate business dress for men is shirt and trousers during the day with collar and tie in the evening. Traditional robes are also popular and suitable for the climate.

Business women are more common than in other Arabic countries, and need not dress as modestly as elsewhere in Arabia. Typical western business attire is appropriate as long as it’s not too revealing.

Business cards are commonly exchanged but not essential. English language cards are fine, but it’s a nice gesture to have Arabic printed on one side.

Detailed brochures and material should be printed in Arabic, either with or without an English translation.

Gifts are challenging, because virtually everything can be purchased there less expensively than elsewhere in the world. Gifts must also be the very best affordable. It’s wise to research gifts in advance to make sure they’re appropriate and will be appreciated.

As in the west, the basic working week is 5 days, save that the week begins on Saturday instead of Monday.

Generally, businesses in the UAE open at about nine in the morning, close for most of the afternoon and then re-open from late afternoon until mid-evening.

Although prayer times vary around the year, current ones are always printed in the daily newspapers and the visitor should keep abreast of them when making appointments.

If a meeting room is carpeted, it’s common to remove shoes and leave them outside to avoid bringing in impurities and making the room unclean for prayer.

At the start of a meeting, shake hands with the most senior person first, usually, but not always, the host. Then make your way around the room in an anti-clockwise direction, shaking hands with each person in turn before taking your seat.

If there are more than fifty or so people in the room, there may be a consensus to shake hands with the host and wave a greeting to the others.

Once seated, crossing legs is perfectly acceptable, provided you do not direct the sole of the foot to an individual, which is a ‘go away’ gesture.

Business initially proceeds more slowly than in the west, and then often unexpectedly speed up as business dealings solidify.

There may be several meetings required in the discussion phase, and then negotiations may be swift but not necessarily easy.

5 Key Conversation Topics or Cultural Gesture Tips

  • General questions such as “How are you” are often used.
  • The UAE is an oasis of variety and modernism and this is always a good topic of discussion.
  • Intelligent argument is admired and welcome, but only if it is courteous and reasoned.
  • Do not change the topic of conversation except by logical opportunity or invitation.
  • The more feedback you provide, even if it’s forceful so long as it is not angry, the more highly you are esteemed

5 Key Conversation Topics or Cultural Gesture Taboos

  • Quarreling with anger is regarded totally differently than intelligent argument and should be avoided.
  • When seated opposite someone, don’t sit with your legs apart, or cross your legs where the sole of your shoe is pointed at someone because this is considered an insult.
  • If you continually agree with someone, and are afraid to offer a differing opinion, they may begin to doubt your sincerity.
  • The UAE is very cosmopolitan, so to avoid offending be sure your manners and cultural etiquette adapt to the nationality of who you are with.
  • Since the UAE is primarily a Muslim country, before suggesting alcoholic drinks with someone be sure that they drink.

Bon Voyage!

Join us in the future for Do’s and Taboos for the United States of America (USA)!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com 

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

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Great Article! Cultural Clues & Communication Guidelines for TURKEY

Posted on April 6, 2017 by Comments are off

The Latest! Cultural Clues, Do’s and Taboos for TURKEY – A Series of Cultural Tips for Countries from A to Z

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

The interview on cultural travel tips for Turkey is a brief snapshot of conversation guidelines for Turkey, tips for communicating in Turkey, and business strategies for Turkey to help with understanding the culture in Turkey. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Turkey and tips for intercultural communication!

Cultural Tips for Turkey – including some valuable business travel tips for Turkey!

In Turkey, your success is defined by your ability to build effective personal relationships combined with a clearly outlined and well-presented proposal.

Business is personal. Although this is changing with the influx of big multi-nationals and a more corporate culture in some of the larger companies, many businesses are still family owned and run.

Where professional titles exist, such as Doctor or Professor, always use them.

Business dress is somewhat conservative, so you will be expected to wear a suit and tie. Similarly, women should wear fashionable professional outfits.

In the summer, especially in the cities of Istanbul, Izmir and Anakara, the weather is very hot and humid so it is acceptable for men to wear a shirt with trousers and in most cases not to wear a tie.

There is a West-East divide in Turkey on the issue of Islam. Generally, the Eastern Turks are a lot more conservative due to their closer adherence to Islamic values. Western Turks, especially those in Istanbul, Ankara or Izmir are usually a lot more westernized. Islam takes on more of a cultural feel rather than a religious one. Depending on where you are, be careful how you approach any topic about Islam.

Turks will want to do business with those they like, trust, feel comfortable with and with those that can provide a long-term relationship.

The first meeting should be solely focused on getting to know each other. Once a relationship has been established, you can safely move on to business matters.

When meeting, shake hands firmly. When departing, it is not always customary to shake hands–although it is occasionally done so follow the cues. Friends and relatives will greet each other with either one or two kisses on the cheek.

When entering a room, if you are not automatically met by someone, greet the most elderly or most senior first. At social occasions, greet the person closest to you, then work your way around the room or table counter-clockwise.

Holding hands with someone from the opposite sex is acceptable in the cities and vacation areas. In rural Turkey and the East, this would be frowned upon.

The Turkish gestures for ‘yes’ and ‘no’ can be quite confusing. ‘Yes’ is indicated with a nod of the head upwards, while ‘no’ is also an upward nod but accompanied by the raising of the eyebrows. A sure sign that a ‘no’ is meant is if it is accompanied with a hissing of the teeth.

Queues do not operate as they do in the US or Europe. It is not uncommon for people to jump queues or even go straight to the front. It is best to be patient and politely point out that you were in the line before them–although most of the time this will make little difference

Turks are very astute businesspeople. Ensure any proposal clearly demonstrates the mutual benefit and profitability of any agreement or partnership.

When negotiating, the Turks may start at extremes to gage your response. Prior to negotiations know your target figure and work slowly towards it through meaningful concessions.

It may not always be necessary to focus solely on financial benefits when negotiating. It is Also useful to point to areas such as power, influence, honor, respect and other non-monetary incentives.

Decision making can be slower than in many other cultures. It is likely that you will meet and negotiate with less senior members of the company first. Once you seen as trustworthy and your proposal financially viable, you will move on more senior leaders. A decision is ultimately made by the most senior in charge.

Most business entertaining will take place in restaurants. Turks enjoy food, and the meal is a time for relaxing and engaging in some good conversation outside of business.

The protocol of Turkish hospitality is that the host always pays for the meal. The concept of sharing a bill is completely alien to them. You may try and offer to pay to be polite, but you will likely not be allowed to do so. The best policy is graciously to thank the host, then a few days later invite the host to dinner at a restaurant of your choice and inform the restaurant manager that they are not accept payment from your guests.

Evening meals may be accompanied by some alcohol, however since many Turks don’t drink be sure to let your host be the guide on this. Tea or Turkish coffee is served at the end of a meal, sometimes with pastries. Turkish coffee is a national drink and should at least be sampled.

If you visit a mosque, never enter with your shoes on. There is always a rack where shoes can be kept. Make sure your feet are clean and will not bring in dust or mud. Men should not wear shorts and must wear a shirt or t-shirt. Women should be covered fully, especially their hair. If you do not have a scarf, ask an attendant as some are usually put aside for foreign visitors.

5 Key Conversation Topics or Cultural Gesture Tips

  • Asking about family is good if it’s not prying. Questions about children is welcomed.
  • The Turks are proud of their country and will enjoy answering questions on their culture and history, although it’s best to avoid political history.
  • Turkey is a beautiful and most interesting country with many notable places or of interest to visit, so be sure to ask about the things to see in your location – which the Turks will love to share pointers about.
  • The marvelous seafood and cuisine is always a good topic of discussion.
  • Most Turks love football (soccer), and will enthusiastically discuss their favorite team!

5 Key Conversation Topics or Cultural Gesture Taboos

  • Outside the big cities, especially in the East of Turkey, both women and men should avoid wearing shorts and sleeveless tops due to the adherence to Islamic values.
  • When seated opposite someone, don’t sit with your legs apart, or cross your legs where the sole of your shoe is pointed at someone because this is considered an insult.
  • Avoid giving opinions over sensitive issues involving Turkey, especially Turk-Kurdish relations and current issues with the EU .
  • Turkey has had a turbulent political history which may be best left in the past. Avoid this topic unless they bring it up first, and then listen rather than give opinions.
  • Since Turkey is primarily a Muslim country, before suggesting alcoholic drinks with someone be sure that they drink.

Bon Voyage!

Join us in the future for Do’s and Taboos for THAILAND!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

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Fun Saint Patrick’s Day Phrases & Pronunciation in Gaelic!

Posted on March 2, 2017 by Comments are off

 

Happy St. Patrick’s Day! (singular) – Lá Fhéile Pádraig Sona Duit! La ale-lah pwad-rig son-ah ditch

To your health! – Sláinte or slàinte! Slanh-chə

Saint Patrick’s Day Blessings! – Beannachtaí na Féile Pádraig! Ban-ick-tee na fay-lah pwad-rig

Ireland Forever! – Éire go Brách! Air-rah guh braw

I’m Irish! – Is Éireannach mé! Iss air-in-ack may

Give me the same as the man on the floor! – Tabhair dom an rud céanna mar atá ag an fhear ar an t-úrlar! Toe-er do un rudd kear-nah marr ah-ta ig un arr air un urr-lar

For more St. Patrick’s Day phrases visit Gayle Cotton’s Blog on March 10th! www.gaylecotton.com/blog

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or professional keynote speakers that specialize in cross-cultural communication training and cross-cultural training programs. She is a leader in the field of professional public speakers, professional motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership and Management, Presentation Skills, Sales and Negotiations, Stress Management, Teambuilding, and Time Management Training

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Great Article! Cultural Clues & Communication Guidelines for TAIWAN

Posted on February 9, 2017 by Comments are off

The Latest! Cultural Clues, Do’s and Taboos for TAIWAN – A Series of Cultural Tips for Countries from A to Z

 It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on a social and business relationship. That’s why it’s important for business travelers to make sure they understand the culture of the country that they’re taking a business trip to.

The interview on cultural travel tips for Taiwan is a brief snapshot of conversation guidelines for Taiwan, tips for communicating in Taiwan, and strategies for doing business with Taiwan to help with understanding the culture in Taiwan. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Taiwan and tips for intercultural communication!

Cultural Tips for Taiwan – including some valuable business travel tips for Taiwan!

Local contacts are extremely important in Taiwan, so it’s a good idea to request a personal introduction from the Commerce department, a bank, or from a high-ranking individual at a well-known business.

In Taiwanese business culture, relationships are based on respect and trust, so you will be expected to take time to build rapport and good will. The Taiwanese are generally suspicious of Westerners, so work on this in the early stages of your visit, and expect to make several trips to establish the relationship.

Although punctuality is expected from foreign visitors, Taiwanese business culture has more of a relaxed attitude toward time, so your Taiwanese counterpart may arrive a bit late for an appointment. The Taiwanese work ethic is exceptionally strong, and they often work 12 to 15 hour work days.

Staying out until late in the evening at bars, nightclubs, or restaurants is a way of life in Taiwanese business culture, so it’s best to schedule morning appointments for late in the morning.

Bowing is not as common as in other parts of China, particularly in business culture. A simple nod is more common, followed by handshakes and the exchange of business cards. Make sure that you bring a plentiful supply of business card, because you will be expected to exchange them with practically everyone you meet.

Your name, company, and title should be printed in English on one side and if possible, in Mandarin Chinese on the reverse side. In Taiwan, the first name you see will probably be the person’s last name or family name, followed by the person’s first name or given name. In addition, the Taiwanese may also adopt Western names for the benefit of the English-speakers they will be meeting.

Present your card facing up with both hands, held between the thumbs and forefingers. Receiving another person’s business card is considered an honor, so carefully examine it and then remark about it before carefully putting it in your card case or the table in front of you for a meeting.  Never accept a business card and then immediately stuff it into your pocket.

Humility and harmony is very important in Taiwan. Do not enter an office until you are invited, and don’t seat yourself until you are asked to do so. The Taiwanese usually begin a meeting with good-natured “small talk”, and you will probably be taken to an informal sitting area and served coffee and tea. Allow your Taiwanese counterpart to bring up the subject of business.

Follow the Taiwanese business etiquette and wait to be introduced to new people. If there is someone, in particular, you want to meet, it’s best to have a third person introduce you.

The standard Asian handshake is gentle compared to western cultures, and lasts around 10-12 seconds. Taiwanese women will rarely shake hands, and Western men should not offer to shake hands with them unless they extend their hand first. Western women may initiate a handshake with Taiwanese men.

The question “Have you eaten?” is the equivalent to “How are you?” in North America. it’s simply a superficial inquiry that does not require a detailed answer. Simply answer “yes”, even if you haven’t eaten.

Don’t be surprised if your Taiwanese business associates ask personal questions such as, “What is your salary?” or “How much did that cost?” These questions are considered acceptable and should be answered– even if indirectly.

Much of communication is implied in Taiwan, so your use of eye contact, facial expressions, tone of voice, and gestures play an important part in getting across your intended message, however keep eye contact to a minimum with those senior to you, and avoid expansive greetings, gestures, and physical contact.

Remain calm and composed at all times, and don’t display your emotions. It is crucial that you understand and respect the concept of “saving face”, and never embarrass anyone in public by losing your temper or raising your voice. Any form of criticism is always done in a private, in a “one-on-one” meeting.

Since the Taiwanese will rarely be blunt enough to say “no”, you will need to listen carefully and “read between the lines” to determine if a response is negative. For example, a reply of, “We’ll see”, may actually mean, “No, we won’t”, and “I’ll consider it” may imply, “No, I don’t want to.”

If someone compliments you during a conversation, respond by insisting that you are not worthy of such praise. Don’t acknowledge by saying “thank you” or by affirming it in any other way. Instead, remain as modest and self-effacing as possible. However, this should not stop you from sincerely complimenting another person since this will be appreciated.

Expect Taiwanese businesspeople to be shrewd negotiators. Bargaining is a way of life, so be prepared to make compromises. Your negotiating team should include people with seniority and a comprehensive knowledge of your company. Including an older person in your delegation will be essential to your success, since this culture deeply respects age and status, and sending a senior representative shows that your organization is serious about the relationship.

Sending your proposals in advance for your host to review is often a good strategy. It’s helpful to have written materials translated in Mandarin Chinese by a professional. Be prepared to discuss all aspects of your proposal in detail, and summarize the major points at the beginning and the end.

At the negotiating table, the member of your team with the highest seniority should sit in the middle of one long side. The second-ranked person will sit at his right, their third ranked person to his left, and so on. The Taiwanese side will do the same, so you will be able to identify the “key players” on their side. If you are sitting on a sofa and chairs, follow the same arrangement. When passing through a doorway allow the elders to pass first — even if you need to insist because they initially refuse.

Any breach of trust will not be tolerated and is a serious violation of Taiwanese business protocol.

Avoid discussing money early on, although it is an obvious priority. In Taiwanese business culture, establishing a trustworthy business relationship is often considered a higher priority than profits.

5 Key Conversation Topics or Cultural Tips

  • You’ll often find that the Taiwanese are fans of American baseball
  • Family is a good topic, because in the Taiwanese business culture an exemplary family life is perceived as a sign of character
  • The Taiwanese enjoy talking about all types of travel, including their country or your country
  • The will enjoy hearing about what you’ve enjoyed about Taiwan so far, and what you would like to visit and do while you are there
  • Personal space is important to the Taiwanese, so plan to stand about two arm’s lengths away from another person.

5 Key Conversation Topics or Cultural Taboos

  • Avoid pats on the back, putting your arm around someone, or any form of touching in communication like resting your hand on someone’s arm
  • The Taiwanese point with an open hand because pointing with a finger is socially unacceptable. Beckon by extending your arms palm down and waving your fingers.
  • Winking at someone, even as an innocent gesture of acknowledgement, is considered unacceptable.
  • Feet are considered dirty in this culture and should not touch things or people. When seated, men should keep their feet flat on the floor. Women may cross their legs, but should avoid pointing the soles of their shoe at anyone.
  • Avoid discussing their relationship with mainland China, local politics, or communism.

Bon Voyage!

Join us in the future for Do’s and Taboos for TURKEY 

To learn more about the Dos and Taboos for different cultures, and the communication styles of Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or professional keynote speakers that specialize in cross-cultural communication training and cross-cultural training programs. She is a leader in the field of professional public speakers, professional motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

ITIM Italy interviews Gayle Cotton’s about Intercultural Communication

Posted on June 15, 2014 by Comments are off

In business trips it’s important to know the cultural customs and traditions of the population you are going to encounter. It’s easy to be misunderstood; therefore it’s necessary to know the correct things to say and do in each country. Viaggiamo.it interviewed Gayle Cotton, author of the bestseller  SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’. Click the link below to read the interview.

http://www.itimitaly.it/en/2238-five-tips-for-a-successful-intercultural-communication-interview-with-gayle-cotton.html

Gayle Cotton is President of Circles Of Excellence for Corporate Education and a distinguished ProfessionalKeynote Speaker. Contact Gayle to be the next conference speaker for your event! She travels worldwide from business bases in Texas and Switzerland, and entertains and inspires audiences of all size with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management!

 

Website:www.circlesofexcellence.com

MEDIA: Newsroom Media Interviews

Gayle Cotton’s speaker website: www.gaylecotton.com

Gayle Cotton’s book website:SAY Anything to Anyone, Anywhere!

Soon on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s & Taboos for SINGAPORE

Soon on: Gayle Cotton’s blog

Cross-cultural article:Cultural Clues, Do’s & Taboos for PERU

Article archive for what you missed! Cultural Clues, Do’s and Taboos Articles  

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Gayle Cotton’s Interview on ‘Doing Business in Indonesia’ Is Posted on About.com

Posted on May 24, 2014 by Comments are off

ABOUT.COM: Business Travel Tips for Indonesia Indonesia Flag

The interview on ‘Business Travel Tips for Indonesia’ is a brief snapshot of conversation guidelines for Indonesia, tips for communicating in Indonesia, and strategies for doing business with Indonesia to help with understanding the culture in Indonesia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communications’She is President of Circles Of Excellence for Corporate Educationand a distinguished ProfessionalKeynote Speaker. Contact Gayle to be the next conference speaker for your event! She travels worldwide from business bases in Texas and Switzerland, and entertains and inspires audiences of all size with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette.

Interview Links:

Cultural Tips for Indonesia

http://businesstravel.about.com/od/resources/fl/Business-Travel-Tips-for-Indonesia.htm

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order my bestselling book SAY Anything to Anyone Anywhere! 5 Keys to Successful Cross-Cultural Communication’now available as an Audio Book on Amazon!

CreateRapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVES ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management!

 

Website:www.circlesofexcellence.com

MEDIA: Newsroom-Media-Interviews

Gayle Cotton’s speaker website: www.gaylecotton.com

Gayle Cotton’s book website:SAY Anything to Anyone, Anywhere!

Coming on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos forSINGAPORE

Coming on: Gayle Cotton’s blog

Cross-cultural article:Cultural Clues, Do’s & Taboos forTHE NETHERLANDS

Article archive for what you missed! Cultural Clues, Do’s and Taboos Articles  

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Gayle Cotton Has New Photos from Her Recent Trips in Our Photo Gallery!

Posted on May 18, 2014 by Comments are off

Photo Gallery – Work, Travel, and Fun! NY-Gayle-Marta-2-email

There are new pictures from Gayle Cotton’s recent trip to New York in our photo gallery Work, Travel, and Fun! Gayle was in New York for the launch of her Audio Book,SAY Anything to Anyone Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is now available on Amazon.She was joined in New York by colleagues from our sister company ‘Circles Of Excellence Europe’ in Switzerland. It looks like they had a great time!

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management!

 

Website:www.circlesofexcellence.com

MEDIA: Newsroom-Media-Interviews

Gayle Cotton’s speaker website: www.gaylecotton.com

Gayle Cotton’s book website:SAY Anything to Anyone, Anywhere!

Coming on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos forSINGAPORE

Coming on: Gayle Cotton’s blog

Cross-cultural article:Cultural Clues, Do’s & Taboos forTHE NETHERLANDS

Article archive for what you missed! Cultural Clues, Do’s and Taboos Articles  

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Free Webinar on Gayle Cotton’s Book ‘SAY Anything to Anyone, Anywhere!’

Posted on May 10, 2014 by Comments are off

We are so excited to announce that the webinar on Gayle Cotton’s bestselling book, ‘SAY Anything to Anyone, Anywhere! 5 Keys to Cross-Cultural Communication’, is now available for Book-WSJ 3Danyone to take for free!

This is a highly rated webinar on do’s & taboos for cultures and cultural tips for international business that Gayle did for Entrepreneurs’ Organization (EO). Please feel free to take the webinar at your convenience anytime… anywhere!

The webinar includes business travel tips for unfamiliar cultures and conversation guidelines for Asia Pacific, Europe, Latin American, and the Middle East. It also has tips for communicating in different countries, as well as strategies for doing business with unfamiliar cultures to help with understanding cultures around the world. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Tips for Communicating in Different Countries and Doing Business with Unfamiliar Cultures

http://www.circlesofexcellence.com/books/attend-say-anything-webinar/

To learn more about the communication and business styles of Asia/ Pacific, Europe, Latin America, and the Middle East, order Gayle Cotton’s bestselling book ‘SAY Anything to Anyone, Anywhere! 5 Keys to Cross-Cultural Communication’, now available on Amazon as a Book, eBook, or Audio Book. Gayle is an Emmy Award Winner, President of Circles Of Excellence for Corporate Education, and a distinguished Professional Keynote Speaker. Contact Gayle to be a conference speaker at your events! She is a cross cultural expert that will entertain and inspire audiences of all sizes with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette. Gayle travels worldwide from business bases in Texas and Switzerland.

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management!

 

Website: www.circlesofexcellence.com

MEDIA: Newsroom-Media-Interviews

Gayle Cotton’s speaker website: www.gaylecotton.com

Video clips: Speaker preview for Gayle Cotton

Gayle Cotton’s book website: SAY Anything to Anyone, Anywhere!

Currently on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos

Currently on: Gayle Cotton’s blog

Cross-cultural article: Cultural Clues, Do’s & Taboos

Article archive for what you’ve missed! Cultural Clues, Do’s and Taboos Articles

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Gayle Cotton’s Interview on ‘Doing Business in Iran’ Is Posted on About.com

Posted on May 3, 2014 by Comments are off

ABOUT.COM: Business Travel Tips for Iran  Iran Flag

The interview ‘Business Travel Tips for Iran’ is a brief snapshot of conversation guidelines for Iran, tips for communicating in Iran, and strategies for doing business with Iran to help with understanding the culture in Iran. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communications’. She is President of  Circles Of Excellence for Corporate Education and a distinguished Professional Keynote Speaker. Contact Gayle to be the next conference speaker for your event! She travels worldwide from business bases in Texas and Switzerland, and entertains and inspires audiences of all size with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette.

Interview Links:

Cultural Tips for Iran

http://businesstravel.about.com/od/resources/fl/Business-Travel-Tips-for-Iran.htm

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order Gayle’s bestselling book SAY Anything to Anyone Anywhere! 5 Keys to Successful Cross-Cultural Communication’ – now available as an Audio Book on Amazon!

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVES ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

Circles Of Excellence provides Corporate Training, Executive Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management!

 

Website: www.circlesofexcellence.com

MEDIA page: Newsroom-Media-Interviews

Gayle Cotton’s speaker website: www.gaylecotton.com

Speaker preview for Gayle Cotton: Video clips

Gayle Cotton’s book website:SAY Anything to Anyone, Anywhere!

Coming on the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SINGAPORE

Coming on: Gayle Cotton’s blog

Cross-cultural article:Cultural Clues, Do’s & Taboos for THE NETHERLANDS

Article archive for what you missed! Cultural Clues, Do’s and Taboos Articles  

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Cultural Clues, Do’s & Taboos: Communication Guidelines for SCOTLAND

Posted on April 27, 2014 by Comments are off

The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: SCOTLAND Scotland

The article ‘Cultural Clues, Do’s & Taboos for Scotland’ is a brief snapshot of conversation guidelines for Scotland, tips for communicating in Scotland, and strategies for doing business with Scotland to help with understanding the culture in Scotland. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step!

Emmy Award Winner, Gayle Cotton, is the author of this article and of the bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communications’She is President of Circles Of Excellence for Corporate Education and a distinguished Professional Keynote Speaker. Contact Gayle to be the next conference speaker for your event! She travels worldwide from business bases in Texas and Switzerland, and entertains and inspires audiences of all size with her fresh, unique, and humorous approach to cross-cultural communication and social business etiquette.

Cultural Tips for SCOTLAND

The points below also include some valuable business travel tips for Scotland

When doing business in Scotland, make an effort to speak in a low, moderate tone of voice. Talking too loudly in public is sometimes considered offensive and embarrassing.

The Scots tend to be a very soft-spoken and private people, and it may take longer to develop a rapport with them. They become friendlier and more open once the relationship is established.

In conversation, the Scots tend to downplay hand gestures and other physical expressions.

Keep your hands out of your pockets when standing and walking, as this is considered impolite.

Scots tend to be a ‘low-contact’ people. Rather than touching or getting too close, it is more appropriate to remain at least one arms’ length distance from your Scottish counterpart.

Scots are very respectful when standing in lines. Some people around you may ask you questions, however you should limit any “small talk” which may be disturbing to others.

The Scots are very proud of their culture, which has strong traditions. Avoid making comments that group the Scots with the English. Scots are very proud of their distinctive heritage.

Learn something about the Scottish culture to contribute to the conversation. Refrain from making jokes statements in jest about any aspect of their culture.

Refer to things that are of Scottish origin as “Scottish.” Be aware that “Scotch” is not the correct term to use and may cause offense.

If you are a woman, you may be referred to as “deary” or “love” once you’re considered an acquaintance or friend in Scotland. Don’t be offended — these expressions are considered acceptable and endearing.

Although Scottish women participate in the work force, there are typically fewer in managerial positions. Women business travelers should maintain a professional demeanor, dress conservatively, and show a strong knowledge of their field.

While first names are becoming more commonly used in business, before presuming to use a Scot’s first name, wait to be invited.

Keep in mind, the title “Sir” should be used when addressing a man who has been knighted by the Queen, followed by his first name. For instance, Sir Andrew Carnegie would be addressed as “Sir Andrew.”

In Scottish business culture, it is important to be punctual at work and in social situations. Also arrive on time if invited to a dinner party.

Business cards should be printed in English, the national language. Ensure that you bring a plentiful supply, since Scottish businesspeople tend to be keen to exchange them.

The most senior executives in the majority of Scottish companies are known as “managing directors.” They are responsible for making final decisions.

One way of understanding the “chain of command” is by observing the amount of deference given to others during a meeting. While the managing director will be instrumental in the final decision, carefully watching how the participants treat each other can often be revealing.

During business presentations, always pause and allow for a “question and answer” periods throughout.

It’s an asset to have visuals such as charts and graphs in any business presentation materials.

Even if the meeting becomes informal at times, it is still important to remain guarded and professional.

Shortly after a meeting, it is a good policy to provide follow-up by sending a summary of the results to your Scottish contacts.

5 Key Topics to Use in Conversation

  • The weather and beautiful countryside of Scotland, which is lovely even in the rain!
  • Your travels in Scotland, Europe, and other countries
  • Scotland’s history, literature, architecture, and art Family is a good t topic of conversation,
  • Outdoor activities and sports are always of interest
  • Interesting experiences you may have had

5 Key Topics to Avoid in Conversation

  • Comments that compare the Scots with the English
  • Using the term “Scotch” to refer to the Scottish may cause offense.
  • Inquiring about a Scot’s family, until they bring it up first
  • Asking what a person does for a living unless it’s a business related question for business
  • Politics, religion, and Northern Ireland

Bon Voyage!

Join us in the future for SINGAPORE!

To learn more about the communication and business styles of Asia/Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone Anywhere! 5 Keys to Successful Cross-Cultural Communication’ – now available as an Audio Book on Amazon!

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Check out the ARTICLE ARCHIVES ‘Cultural Clues Do’s and Taboos’ for countries you may have missed!

Circles Of Excellence provides Corporate Training and Executive Coaching for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized programs for Communication Skills, Cross-Cultural Communications, Customer Service, Diversity, Leadership & Management, Presentation Skills, Sales & Negotiations, Stress Management, Team Building, and Time Management!

 

Website: www.circlesofexcellence.com

MEDIA page: Newsroom-Media-Interviews

Speaker preview for Gayle Cotton: Video clips

Gayle Cotton’s speaker website: www.gaylecotton.com

Gayle Cotton’s book website:SAY Anything to Anyone, Anywhere!

Go to the: Circles Of Excellence blog

Cross-cultural article: Cultural Clues, Do’s and Taboos for SCOTLAND

Go to: Gayle Cotton’s blog

Cross-cultural article:Cultural Clues, Do’s & Taboos for THE NETHERLANDS

Article archive for what you missed! Cultural Clues, Do’s and Taboos Articles

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