Posts tagged with cross cultural communication

Great Article! Cultural Clues & Communication Guidelines for INDONESIA

Posted on May 21, 2020 by Leave a comment

Indonesia Flag

The Latest! Cultural Clues, Do’s and Taboos for Indonesia

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Indonesia

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Indonesia and cultural travel tips for Indonesia is a brief snapshot of conversation guidelines for Indonesia tips for communicating in Indonesia, and business strategies for Indonesia to help with understanding the culture in Indonesia. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Indonesia and tips for intercultural communication!

Cultural Tips for Indonesia – including some valuable business travel tips for Indonesia

Generally, greetings among all Indonesians are conducted with stateliness and formality, in a slow, deliberate manner. A hurried introduction will be perceived as disrespectful.

Especially among Indonesian Chinese, handshakes are the standard greeting. Most Indonesian handshakes have a gentle grasp and last for 10-12 seconds.

For subsequent meetings, it may also be appropriate to bow rather than initiate further handshakes. Bow your head, lower your eyes, and smile while saying the Indonesian greeting “Selamat”, which means “peace.”

The traditional Hindu greeting involves a slight bow with the palms of the hands together, as if praying. Older, traditional Hindus often use this greeting, called the “Namaste”. It is also an acceptable alternative to a handshake when a Western businesswoman greets a Hindu man.

With the exception of handshakes, there is no public contact between the sexes in Indonesia. Hugging and kissing, even between husbands and wives, are forbidden in public. Moreover, if a woman touches a Muslim man, he must ritually cleanse himself before praying again.

Conversely, physical contact between people of the same sex is perfectly acceptable. You’ll likely observe men holding hands with men or even walking with their arms around each other. These displays are viewed strictly as gestures of friendship.

Be aware that many Indonesians believe that the head is the “seat of the soul.” Consequently, never touch someone’s head, not even to good-naturedly pat the hair of a child.

Among both Muslims and Hindus, the left hand is considered unclean so, whenever possible, should not be used in public. The right hand should be used exclusively to eat, accept gifts, hold cash, and touch people. These guidelines apply even if you are left-handed. However, you may use your left hand when there is absolutely no other realistic alternative.

Since the foot is also considered unclean, do not use this part of the body to point at, move or touch things. Also, refrain from resting your feet on desks or table. Do not show the soles of your feet or shoes. You can cross your legs at the knee, but not with one ankle over your knee.

Point with an open hand rather than with your index finger, which is considered rude. Chewing gum in public is discouraged.

There is a belief in Indonesia that the office is the only place to discuss business. Therefore, refrain from discussing business in a social situation, unless your Indonesian companions bring up the subject. Meals are often enjoyed with very little conversation.

To successfully hold a conversation, it’s essential for Indonesians to know if they are speaking with a person who is their superior, inferior or equal. Generally, they will feel uncomfortable until they learn your status, so there is a tendency to ask very personal questions.

Be careful when asking an Indonesian Chinese a question. For example, English speakers would give a negative answer to the question “Isn’t the document available?” by responding “no.” The Chinese interpretation is opposite. The answer would be “yes,” meaning “Yes, the document is not available.”

Although many government officials will speak some English, they may prefer to hold meetings in Bahasa Indonesia. Fortunately, English-speaking translators are usually easily accessible. Presentation material and company literature should be also translated into Bahasa Indonesia.

When you receive another person’s card, make a show of carefully examining it for a few moments and then remarking upon it before putting it in your card case or on a nearby table. Accepting a business card and then immediately stuffing it into your back pocket will be perceived as disrespectful.

Indonesians tend to be very friendly and you should reciprocate this immediate friendliness. They are more likely to buy from people who they genuinely like.

Taking the time to develop solid, long-term personal relationships is of vital importance. In Indonesian business culture, relationships are based on respect and trust.

Meetings tend to be formal. The Indonesian participants will enter the room based on their hierarchical position and then take a seat. You will be expected to remain standing until this ritual concludes.

The majority of Indonesian businesspeople are Chinese, and they are likely to be prompt for meetings and appointments.

Other businesspeople and many government officials are ethnic Malays, and they may place less of an emphasis on efficiency, punctuality and deadlines.

5 Key Conversation or Cultural Gesture Tips

Talk about Indonesian traditions, culture, and architecture

Families and friends is always a welcome topic

Food, especially discussing the variety of local cuisine

Sports in general is always a good topic

The success and future plans of your organization

5 Key Conversation or Cultural Gesture Taboos

Commenting on Indonesian customs that you find unusual

Human rights, politics, the Military influence, bureaucracy, corruption

Sex and roles of the sexes

Over emphasizing your personal successes

It’s best to avoid religion and your personal religious preferences

Bon Voyage!

Join us in the future for Do’s and Taboos for IRAN!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

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Great Article! Cultural Clues & Communication Guidelines for INDIA

Posted on April 23, 2020 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for India

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for India

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in India and cultural travel tips for India is a brief snapshot of conversation guidelines for India tips for communicating in India, and business strategies for India to help with understanding the culture in India. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for India and tips for intercultural communication!

Cultural Tips for India – including some valuable business travel tips for India

Rapport and discussing friends and family is an important part of establishing a business relationship in India.

Conversation is considered an “art form” and people put a lot of time and effort into a discussion. However, it shouldn’t be overdone. 

Indians tend to be enthusiastic about discussing politics and religion. They enjoy opinionated conversations and don’t necessarily want to hear only bland pleasantries from a foreign guest. Just make sure you are well-informed.

Indians of all ethnic groups disapprove of public displays of affection between people of the opposite sex. Refrain from greeting people with hugs or kisses. This includes most non westernized Hindus, Muslims, Sikhs, and Christians.

The traditional Indian greeting is the “namaste.” To perform the “namaste”, hold the palms of your hands together (as if praying) below the chin, nod or bow slightly, and say “namaste” (nah-mas-tay). This greeting is useful for foreigners in any circumstance in which a handshake might not be appropriate.

To beckon someone, you hold your hand out, palm downward, and make a scooping motion with the fingers. Beckoning someone with the palm up and wagging one finger, as in the United States, will often be perceived as an insult.

Pointing with you finger is considered rude. Indians prefer to point with their chin.

Feet are considered unclean, so never point your feet at another person. You will be expected to apologize whenever your shoes or feet touch another person.

Indians appreciate punctuality even though they may not always practice it themselves. Keep your schedule flexible enough for last-minute rescheduling of meetings.

Although there are still more men in senior positions, women are readily accepted in the business environment.

Take care to behave in a professional manner with male subordinates as signs of friendship or affection could be misconstrued.

The hierarchical nature of Indian society dictates that the boss is recognized as the highest individual in authority.

When establishing business contacts, aim for those in the highest position of authority since decisions are made only at this level.

Middle managers usually do not make final decisions however they do have influence. A middle manager on your side can forward a proposal. Often, they are more accessible to meet with.

In Indian business culture, perceptions of the truth tend to be guided by feelings, and a strong faith in religious ideologies is also common.

Although this is changing, the caste system remains one of the most important influences in Indian society. Technically there is equality under the law, however inequality still exists between the castes and is an accepted reality of Indian life.

Since the word “no” has negative implications in India, evasive answers are considered more polite. For example, if you must decline an invitation, it’s more acceptable to give a vague and noncommittal answer such as “I’ll try” or “We’ll see” rather than “No, I can’t.”

Business in India is highly personal. It is also conducted at a more leisurely pace than in the United States.

Hospitality is an intrinsic part of doing business in India, and most business discussions will not begin until tea is served and there has been some preliminary “small talk.”

Expect Indian negotiators to be highly skilled and often looking for a ‘bargain’.

It’s best to mask any angry or upset feelings with a smile and work through challenges in a positive fashion.

5 Key Conversation or Cultural Gesture Tips

Indian traditions, culture, architecture as well as that of other countries

Families, friends and other interesting people

Food is very important, and they enjoy discussing their traditional fare

Cricket and other sports

Religion and general politics (if you know what you are talking about)

5 Key Conversation or Cultural Gesture Taboos

Personal matters or anything that might be considered overly intrusive

Poverty or foreign aid in India

Anything about India that you may have some unpleasant feelings towards

Feet are considered unclean, so never point your feet at someone

Pointing with your finger is considered rude

Bon Voyage!

Join us in the future for Do’s and Taboos for INDONESIA!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

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Gayle Cotton is speaking at the ICTF Global Credit and Trade Symposium!

Posted on March 26, 2020 by Leave a comment

Professional Keynote speaker Gayle Cotton
Professional Keynote speaker Gayle Cotton

Come and hear Gayle Cotton speak at the International Credit & Trade Finance (ICTF) Global Credit Professionals Symposium in Chicago!

She will speak on the topic “Keys to Successful Cross-Cultural Communication in the Global Business World” in Chicago on Monday April 21 from 4-5:30 pm.

You can read about the conference at this link http://ow.ly/9Fgq50ywUeB 

The topic is based on her book “5 Keys to Successful Cross-Cultural Business Communications”. #SAY http://amzn.to/Z8k7zQ

She hopes to see you there!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized  training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Great Article! Cultural Clues & Communication Guidelines for HONG KONG

Posted on February 28, 2020 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Hong Kong

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Hong Kong

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Hong Kong and cultural travel tips for Hong Kong is a brief snapshot of conversation guidelines for Hong Kong tips for communicating in Hong Kong, and business strategies for Hong Kong to help with understanding the culture in Hong Kong. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Hong Kong and tips for intercultural communication!

Cultural Tips for Hong Kong – including some valuable business travel tips for Hong Kong

Business cards are exchanged with both hands between the thumbs and forefingers.

When receiving a business card make a show of examining it for a few moments, and then carefully place it into your card case or on the table if you are seated at one.

In Hong Kong’s business culture, a person’s reputation and social standing rests on the concept of “saving face.” Causing embarrassment or loss of composure, even unintentionally, can be very damaging for business negotiations.

Emotional restraint is held in high esteem when dealing with people. One must maintain harmony within the group and avoid overt conflict.

The importance of reserve and tact should never be underestimated.

Age is revered. Respect and deference are directed from the young to the old, and the authority and responsibility from the old to the young.

Hierarchy is very important in Hong Kong’s business culture, regardless of the size or nature of the company. A clear line of authority is essential in any office, otherwise confusion and resentment will likely occur.

The Chinese can be exceptionally diplomatic in conversation. They will make an effort to ensure that no potentially insulting or embarrassing statements are made.

Do not offer opinions too freely and avoid inquiring about an individual’s specific plans like where he is going. The Chinese find the disclosure of excessive amounts of information impolite.

If you speak only English, understand that you may have difficulty interpreting the emotional content of a conversation in Mandarin or other Chinese languages. A simple, mundane Chinese conversation (especially in Cantonese) may sound like an argument to a Westerner.

Punctuality is very important in the Hong Kong business culture and is seen as a gesture of respect. Make every effort to be on time, even though Hong Kong’s congested streets can make this objective a challenge.

In keeping with Chinese custom, each person is obliged to apologize when necessary. For example, you should apologize profusely if you are late, even if it was not your fault. On the other hand, do not show anger or annoyance if your Hong Kong counterpart arrives late. You immediately put yourself at a disadvantage if you appear to be under a time constraint.

The Chinese will nod or bow slightly as an initial greeting. Handshakes are also popular, however it’s best to wait for your Chinese counterpart to initiate the gesture.

When bowing to a superior, you should bow more deeply and allow him or her to rise first.

Recognize and greet the most senior or elderly person in a group first, and politely inquire about his or her health.

Do not pat people on the shoulder or initiate any physical contact because this is not appreciated.

The Chinese may communicate in closer proximity than is common in the United States or other countries.

Although women may cross their legs, men should keep their feet on the floor. Place your hands in your lap while sitting.

Smiling is not as noticeable among the Chinese since there is a strong emphasis on repressing emotion.

Avoid any behavior that seems aggressive or loud because decorum is important in all aspects of life.

Use your whole hand rather than your index finger to point at something.

5 Key Conversation or Cultural Gesture Tips

Casual inquiries about health or business are considered polite conversation

Chinese history and architecture is always a good topic

Food is very important, and they enjoy discussing their delicacies

Culture and the Chinese traditions

Music and the arts are excellent topics

5 Key Conversation or Cultural Gesture Taboos

Anything that could cause loss of face or embarrassment

Avoid mentioning the political situation in China

Avoid discussing Taiwan

Anything negative about their food or dining habits

Overly specific or detailed inquiries that may be considered intrusive

Bon Voyage!

Join us in the future for Do’s and Taboos for INDIA!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Gayle Cotton’s Video: Speaker preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

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It’s the Chinese New Year and 2020 is the Year of the RAT!

Posted on January 23, 2020 by Leave a comment

Chinese New Year – Year of the Rat!

The Chinese New Year of the Rat 2020 will be a year of new beginnings! New opportunities for finding true love and earning more money. The Rat is the first sign from the 12 animal cycles of the Chinese Astrology so 2020 is considered a year of new beginnings and renewals.

2020 will be a successful year! The Year of the Rat comes after the Year of the Pig (2019) and before the Year of the Ox (2021). The next year of the Rat won’t be until 2032.

There are 12 Animal Signs According to the 2020 Chinese horoscope. In 2020, the Lunar New Year starts on Saturday, January 25th and ends on February 11th, 2021.

Hundreds of millions of people across China have been celebrating the arrival of the New Year, also known as the Lunar New Year or the Spring Festival – the literal translation of the modern Chinese name. People from all over the world travel to China to celebrate, and it’s considered the largest annual migration on a global scale. It’s celebrated at the turn of the Chinese calendar, and is the longest festival of the year. It traditionally runs from Chinese New Year’s Eve on the last day of the last month of the Chinese calendar to the Lantern Festival on the 15th day of the first month. The first day of the New Year falls between January 21 and February 20.

Regional customs for the celebration of the Chinese New Year vary. Usually, it’s a time for Chinese families to gather for the annual reunion dinner. It is also tradition for every family to thoroughly clean the house to sweep away bad luck and make way for good luck in the coming year. Homes are decorated in red with themes representing “wealth” and “longevity”. There are fireworks, dragons, lion dances, money given away in red envelopes and more!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s Newsroom: Media Interviews

Gayle’s DVD: Speaker preview for Gayle Cotton

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Learn to Say Happy New Year in Languages from Around the World!

Posted on January 1, 2020 by Leave a comment

Learn to Say Happy New Year in Languages from Around the World!

Afgani Saale Nao Mubbarak
Afrikaans Gelukkige nuwe jaar
Albanian Gezuar Vitin e Ri
Armenian Snorhavor Nor Tari
Arabic Kul ‘am wa antum bikhair
Assyrian Sheta Brikhta
Azeri Yeni Iliniz Mubarek!
Balochi Noki saal mubarrak bibi
Bengali Shuvo Nabo Barsho
Breton [Celtic Brythonic language] Bloavezh Mat
Bulgarian ×åñòèòà Íîâà Ãîäèíà(pronounced “Chestita Nova Godina”)
Cambodian Soursdey Chhnam Tmei
Catalan FELIÇ ANY NOU
Chakma Nuo bazzor bekkunore
Chinese Xin Nian Kuai Le
Corsican Language Pace e Salute
Croatian Sretna Nova godina!
Cymraeg (Welsh) Blwyddyn Newydd Dda
Czech Šťastný Nový rok (or Stastny Novy rok)
Denish Godt Nytår
Dhivehi Ufaaveri Aa Aharakah Edhen
Dutch GELUKKIG NIEUWJAAR!
Eskimo Kiortame pivdluaritlo
Esperanto Felican Novan Jaron
Estonians Head uut aastat!
Ethiopian: MELKAM ADDIS AMET YIHUNELIWO!
Ethiopian/Eritrean Tigrigna RUHUS HADUSH AMET
Finnish Onnellista Uutta Vuotta
French Bonne Annee
Gaelic Bliadhna mhath ur
Galician [NorthWestern Spain] Bo Nadal e Feliz Aninovo
German Prosit Neujahr
Georgian GILOTSAVT AKHAL TSELS!
Greek Kenourios Chronos
Gujarati Nutan Varshbhinandan
Hawaiian Hauoli Makahiki Hou
Hebrew L’Shannah Tovah
Hindi Naye Varsha Ki Shubhkamanyen
Hong kong (Cantonese) Sun Leen Fai Lok
Hungarian Boldog Új Évet Kivánok
Indonesian Selamat Tahun Baru
Iranian Sal -e- no mobarak
Iraqi Sanah Jadidah
Irish Bliain nua fe mhaise dhuit
Italian: Felice anno nuovo

For more ways to say Happy New Year visit

Gayle Cotton’s Blog!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers, and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Teambuilding, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

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Great Article! Cultural Clues & Communication Guidelines for GREECE

Posted on December 19, 2019 by Leave a comment


The Latest! Cultural Clues, Do’s and Taboos for Greece

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Greece

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Greece and cultural travel tips for Greece is a brief snapshot of conversation guidelines for Greece, tips for communicating in Greece, and business strategies for Greece to help with understanding the culture in Greece. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Greece and tips for intercultural communication!

Cultural Tips for Greece – including some valuable business travel tips for Greece

The Greeks are known for their hospitality and generosity towards guests.

They are not necessarily known for their timeliness.

Visitors to Greece should be prepared for meetings to start a bit late and also run late, however as a foreigner you will be expected to be on time for appointments.

The subway system can be much faster for getting from one side of the city to another than taking a taxi.

The Greeks celebrate two national days among other holidays that are religious in nature. Independence Day is celebrated on March 25 and “Oxi” (which means No) Day is celebrated on October 28.

During business meetings you will be offered a Greek coffee, often accompanied by a small sweet of some kind. A typically Greek coffee resembles an espresso and can be quite strong.

Greeks are avid conversationalists and typically very knowledgeable about world events.

Greeks may engage you in a conversation about politics however let them bring up the topic. They are well educated and will have a wide of range knowledge about the political issues.

It has been said that Greeks live their lives with an exclamation point. Whatever the emotion that they are feeling, they live it to the fullest!

The Greek style of conversation can be louder and more emotional than what some people may be used to.

They use expansive arm and hand gestures when speaking. Physical contact is common, even amongst two friends who may be of the same gender.

Hugging, kissing on the cheek and walking arm in arm are all common.

Greeks will maintain strong eye contact when speaking.

While the Greeks may criticize aspects of their society or daily life (politics, traffic etc.) they do not appreciate the same criticisms being offered by outsiders.

First names are commonly used however, for higher business levels they may add a title such as Mr. or Mrs. before a first name as a sign of respect.

Greeks are great negotiators and their conversation style is skillful when negotiating.

For foreigners coming from a more direct conversational style, the meandering style of the Greeks may be confusing at first.

It is recommended that a local partner or lawyer be found to assist in any negotiations. This is important not only for the legal issues, but also as the Greeks place great value in knowing who they are working with.

Presentations should be formal in nature and should focus on the senior executives who make most of the decisions.

The Greeks often use the phrase “slowly, slowly” when talking about making progress. Be prepared for changes and delays.

Greeks are sensitive to people from larger countries that feel that they are more important based upon where they are from.

5 Key Conversation or Cultural Gesture Tips

Passing along a compliment or showing interest in learning more about the impact of Greece in the world.

Greece has so much history that anything historical is a welcome topic.

Discussion about the great people and philosophers from Greece.

The distinct Greek Cuisine and drink is always a good topic.

Architecture, the progressive Greek cities, scenery, nature and the diversity of the country terrain.

5 Key Conversation or Cultural Gesture Taboos

The OK sign is considered obscene in Greece and should be avoided. The open hand facing outward (the hand signal that is often used for “stop” in the US) is also considered offensive

Politics can be a touchy subject for foreigners so unless they initiate the discussion, it is best to avoid this topic when you are first developing a relationship.

Cyprus is also a touchy subject, as is the topic of Turkey, so both should be avoided if possible.

Anything negative about their food or coffee.

Greece is a very proud culture, so avoid criticism of anything pertaining to Greece or the Greek people.

Bon Voyage!

Join us in the future for Do’s and Taboos for HONG KONG!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

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New Article! Cultural Clues & Communication Guidelines for GERMANY

Posted on November 21, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for Germany

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for Germany

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in Germany and cultural travel tips for Germany is a brief snapshot of conversation guidelines for Germany, tips for communicating in Germany, and business strategies for Germany to help with understanding the culture in Germany. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for Germany and tips for intercultural communication!

Cultural Tips for Germany – including some valuable business travel tips for Germany

“Small talk” is not part of the culture in Germany. Conversation focuses on matters of substance and genuine interest. There is little use for superficial inquiries or observations. Don’t interrupt and always allow each speaker to make his or her point before responding.

Germans often enjoy discussing politics and you’ll find that they are very frank. Don’t get involved in the political discussion unless you are well-informed.

Giving compliments is not part of German business protocol and usually causes only embarrassment or discomfort.

Firm, brief handshakes at the time of arrival and departure are standard. Refrain from using the standard U.S. conversation opener, “How are you?” which may be considered superficial.

Too much smiling and public gestures of affection are frowned upon, especially in the business culture. These displays are reserved for family and close friends. Eye contact during the introduction is serious, direct, and should be maintained as long as the person is addressing you.

In accordance with German business protocol, the eldest or highest-ranking person enters the room first.

In business, Germans do not freely share information among the various levels of the same organization. However, the younger generation is becoming more open.

Keep your hands out of your pockets and avoid chewing gum when conducting business.

The “O.K.” sign (formed by having the tip of the thumb meet the tip of the forefinger) should be avoided.

Germans tend to be intensely analytical thinkers. Objective facts are the basis for truth in German business culture and feelings are irrelevant, especially in negotiations.

There is a tendency among German businesspeople to be unreceptive to new ideas and concepts until well researched. Generally, they are reluctant to do something differently unless the reason is extremely convincing.

Flexibility and spontaneity are not prominent traits in German business culture. Concepts such as “brainstorming”, “risk-taking”, or challenging rules and authority are not necessarily considered desirable.

It’s important that you bring a carefully planned, logically organized proposal to a meeting. When you are preparing promotional or presentation material, be aware that German businesspeople are usually unimpressed by glitzy advertising, illustrations, and memorable slogans.

Brochures aimed at the German market should be serious in tone, go into lengthy detail, and make claims that can be proven. Business meetings are treated as serious occasions. Humor and jokes are reserved for socializing.

German businesspeople will present logical and often substantial arguments to support their position. They do not make concessions easily, however, they will look for common ground and this is your best route to making progress when negotiations reach an impasse.

Germans can be very sensitive to criticism themselves, so you should do everything you can to avoid embarrassing them, even unintentionally.

While Germans generally prefer to maintain an air of formality, they can become very emotional if their sense of order and routine becomes challenged.

Germans are typically very private people. Never discuss personal matters during business negotiations. It’s important, however, to develop a comradeship with your associates, especially if you’ll be working with them for a long time.

Decision-making in German business culture is slow, protracted, and every detail relating to your proposal will be painstakingly examined.

Although you’re likely to deal with a variety of people during the initial negotiations, only those at the top of the management hierarchy will make, and even be informed about, the final decision.

Contracts are taken very seriously in German business culture. Everything agreed to in writing is virtually guaranteed.

5 Key Conversation or Cultural Gesture Tips

Sports, particularly soccer, cycling, skiing, tennis, and hiking

Any topic related to travel

Beer is always a good topic of conversation. Germany produces some of the finest beers in the world, and seasoned drinkers enjoy comparing and contrasting the qualities of the various brews available.

Food and the distinct German Cuisine, as well as German wines. Many of the white wines, like Riesling from Alsace, are famous worldwide.

Architecture, the progressive German cities, scenery, nature, and the picturesque homes in the countryside.

5 Key Conversation or Cultural Gesture Taboos

Anything related to World War II or the Holocaust.

Personal questions until the relationship is well established.

Work and family life are usually kept separate, so stick to the business at hand.

Current events and politics, unless you really know what you’re talking about as it relateson a global basis.

Germany is a very proud culture, so avoid criticism of anything pertaining to Germany or the German people.

Bon Voyage!

Join us in the future for Do’s and Taboos for GREECE!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customizedtraining programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle Cotton’s Website: www.gaylecotton.com

Gayle Cotton’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Video: Speaker preview for Gayle Cotton

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

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Great Article! Cultural Clues & Communication Guidelines for FRANCE

Posted on October 17, 2019 by Leave a comment

The Latest! Cultural Clues, Do’s and Taboos for France

A Series of Cultural Tips for Countries from A to Z  

Cultural Clues & Communication Guidelines for France

It’s easy for business travelers to think that even when they travel, business is going to be done pretty much the same way it is at home. But that’s not always the case. Cultural differences can have a big impact on global business etiquette. That’s why it’s important for business travelers to make sure that they understand the culture of the country that they’re doing business in.

This article on cultural differences in France and cultural travel tips for France is a brief snapshot of conversation guidelines for France, tips for communicating in France, and business strategies for France to help with understanding the culture in France. It’s important to keep in mind that as we homogenize as a ‘global culture’, cultural tendencies change and evolve as well. Awareness is the first step when it comes to cultural do’s and taboos for France and tips for intercultural communication!

Cultural Tips for France – including some valuable business travel tips for France

It’s strongly recommended that you learn basic French phrases and use them whenever possible. Your efforts will be well appreciated and will be remembered. The French will revert to English if they see you floundering.

Expect to be greeted by a handshake. Kissing on the cheeks may happen between close friends.

Men should stand, or at least initiate a move to do so, whenever a superior makes an entrance.

Good posture and politeness are considered important in the French culture, and business is rather formal.

Despite the formality of French business culture, people tend to stand close when speaking to each other. Touching in public is also commonplace and usually within the bounds of French business etiquette.

During a first meeting, remain polite and cordial, but keep in mind that the French tend to be suspicious of early friendliness.

Be prepared to answer questions about your own country, background, and possibly even political matters.

Smiling is treated with indifference here. It is not necessarily an indication of approval.

Chewing gum in public is considered bad manners, as is snapping fingers.

If you feel the need to point, motion with your whole hand rather than your index finger.

The OK sign (forming a circle with the thumb and forefinger) means “zero” or “useless” in France. The French OK symbol is the “thumbs up”, so use this symbol to express approval.

You’ll find that conversations with the French often shift into spirited debates!

The French can be very direct in questioning and probing, so a carefully planned, logically organized proposal is very important. It is likely that the French will focus on the aspects of your proposal that require further explanation. You may find that the French treat the business discussion as an intellectual exercise.

Logic will dominate arguments with the French. They will be quick to criticize anything illogical stated by the opposition. Give opinions only on subjects that you are knowledgeable about.

Arguments tend to be made from an analytical, critical, perspective that is articulated with eloquence and wit.  Discussions are likely to get more heated and intense than is the custom in North America and many other countries.

There is rarely a moment of silence with the French, except when the topic under discussion has been exhausted and nothing new has been introduced.

The French tend to focus on long term objectives and will try to establish firm personal relationships with the other party before pursuing business partnerships.

Although the French can often be persuaded to change their opinions, they will not accept anything that deviates from the cultural norm. They are, however, receptive to any new information that enhances the spirit of a debate.

The French will judge you on your ability to demonstrate your intellect, and this often involves discussing confrontational ideas and engaging in rigorous debates with them. You will earn their respect if you can handle yourself well in these situations.

The French are very proud, gracious people. Never overtly make them feel wrong or look wrong. Instead, make suggestions about other possibilities.

In the middle of an argument the focus may change, setting aside the immediate issue. Try not to be frustrated, these digressions are characteristic of French business culture and sometimes influence the final decision.

French business protocol requires constant formality and reserve in negotiations. Trying to convince your French counterparts to “lighten up” is inappropriate.

The French tend to be preoccupied with examining every minute detail before arriving at a decision. Consequently, be prepared for a long wait before you receive an answer.

Power is intrinsic to French business culture. Only the highest individual in authority makes the final decision. Therefore, be aware that the people with whom you are dealing are probably only intermediaries.

The French workplace is highly organized and structured. Generally, bureaucracy and administrative procedures are considered far more important than efficiency or flexibility. Consequently, French business culture tends to be reluctant to embrace change.

5 Key Conversation or Cultural Gesture Tips

The wonderful French food and cuisine

Anything about art, music and philosophy

French history, sports, and other aspects of the culture if you know what you are talking about

All current events of a global nature

Architecture, nature and the beautiful French cities and countryside

5 Key Conversation or Cultural Gesture Taboos

It is bad manners to ask questions about someone’s political preferences unless they bring up the topic

Refrain from the standard conversation opener, “What do you do?”

Don’t criticize Napoleon or any other French leader

Avoid making personal inquiries in conversation, especially during initial introductions

Praise (rather than criticism) of anything French will go a long way

Bon Voyage!

Join us in the future for Do’s and Taboos for GERMANY!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s DVD: Speaker preview for Gayle Cotton

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Gayle Cotton is speaking in Asia, Australia, and Dubai on her book, SAY Anything to Anyone Anywhere!

Posted on October 10, 2019 by Leave a comment

Gayle is on tour in Tokyo, Seoul, Honk Kong, Singapore, Sydney, and Dubai to speak on the importance of Cross-Cultural Training & Education on a global basis.

She will be speaking to international companies and organizations on the do’s and taboos for cultures and cultural tips for international business.

Gayle will be offering business travel tips for unfamiliar cultures and conversation guidelines for Asia Pacific, Europe, Latin American, and the Middle East. She also has specific tips for communicating in different countries, as well as strategies for doing business with unfamiliar cultures to help with understanding cultures around the world. It’s important to keep in mind that as we homogenize as a global culture, cultural tendencies change and evolve as well. Awareness is the first step!

To learn more about the Dos and Taboos for different cultures, and the cultural communication styles for Asia Pacific, Europe, Latin America, and the Middle East – order Gayle Cotton’s bestselling book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’ available on Amazon as a Book, eBook, or Audio Book

Watch the ‘Say Anything-5 Keys’ Video

Create Rapport and Organize Strategies for Success

The CROSS of Cross-Cultural

Emmy Award Winner, Gayle Cotton, is the author of this blog and of the bestselling cross-cultural communication book SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’, which is available on Amazon as a Book, eBook, or Audio Book. She is President of Circles Of Excellence Inc. and a Professional Keynote Speaker. Contact Gayle if you need professional speakers for events, speakers on cultural diversity, conference speakers for events, or keynote speakers that specialize in cross-cultural training. She is a leader in the field of public speakers, motivational speakers, and international keynote speakers. She is among the best of female keynote speakers and women motivational speakers and is a ‘first choice’ request for international audiences!

Circles Of Excellence provides Corporate Training, Leadership Coaching, and Professional Keynote Speakers for companies of all sizes and in all industries, including over 50 Fortune 500 companies. Contact us about our customized training programs for Communication Skills, Cross-Cultural Communication, Cultural Diversity, Customer Service, Leadership Coaching, Presentation Skills, Sales Negotiations, Stress Management, Team building, and Time Management Training.

Circles Of Excellence Website: www.circlesofexcellence.com

Circles Of Excellence Blog: www.circlesofexcellence.com/blog

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Gayle Cotton’s Newsroom: Media Interviews

Gayle’s Bestselling Book: SAY Anything to Anyone Anywhere!

Gayle’s DVD: Speaker preview for Gayle Cotton

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

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