Cultural Clues, Do’s & Taboos: Communication Guidelines for MALAYSIA

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The Latest! Cultural Clues, Do’s & Taboos – A Series of Cultural Tips for Countries from A to Z: MALAYSIA

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Events for Circles Of Excellence: May 2012

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[ May 1, 2012 1:00 am to May 31, 2012 11:45 pm. ] The Main Event!
Customer Appreciation: The Institutes for the Achievement of Human Potential

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News Websites! Executive Coaches Texas & Presentation Skills Coaching

Posted on February 1, 2012 by adminComments are off

Circles Of Excellence just launched 2 new websites to keep up with the demands for ‘Executive Coaching Texas’ and ‘Presentation Skill Coaching’. Check them out at the following links:

www.executivecoachingtexas.com

www.presentationskillscoaches.com

 

Contact Us for More Information

Coming soon this month on the Circles Of Excellence Blog!

Watch for our new Article: Cultural Clues, Do’s & Taboos for ITALY

Blog: www.circlesofexcellence.com/blog

Website: www.circlesofexcellence.com

Coming soon this month on Gayle Cotton’s Blog!

Watch for Gayle’s new Article: Cultural Clues, Do’s& Taboos for CHINA

 

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Events for Circles Of Excellence: February 2012

Posted on February 1, 2012 by adminComments are off

February 1, 2012 1:00 amtoFebruary 29, 2012 1:00 am

Cooper Natural Resources

Executive Coaching programs for Communication Skills Training, Negotiation Skills Training and Presentation Skills Training

 

Ericsson

Cross-Cultural Training, Negotiation Skills Training and Executive Coaching programs for Multicultural Communication

 

Shell Oil

Cross-Cultural Training for Europe, Asia / Pacific, Latin America and the Middle East

 

Ecom Trading

Executive Coaching programs for Cross-Cultural Training, Interpersonal Communication Skills Training, Executive Leadership Skills Training, Teambuilding Training and Customer Service Training programs

 

Towers Watson

Executive Coaching programs for Cross-Cultural Training and Executive Leadership Skills Training

 

Huawei

Customer Service Training programs and Cross-Cultural Training programs

 

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Events for Circles Of Excellence: January 2012

Posted on January 21, 2012 by adminComments are off

January 1, 2012 10:00 pmtoJanuary 31, 2012 10:00 pm

The Main Event! New Customer Appreciation

AutoTrader.com

Presentation Skills for the annual “Sales Person of the Year Award”!

 

Ecom Trading

Customer Service, Communication, Teambuilding and Executive Coaching Events

 

Towers Watson

Cross-Cultural Communication, Management and Executive Coaching Events

 

Texas Instruments

Working Globally and Global Negotiations Events

 

Huawei

Customer Service Events

 

Contact Us for More Information

 

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Cultural Clues, Do’s & Taboos: Communication Guidelines for Israel

Posted on January 21, 2012 by admin2 Comments

Most Israelis speak at a much closer distance than North Americans may be accustomed
to so do not move away.

There is also more physical contact, and conversations often involve gestures and touching.
Nevertheless, women business travelers should avoid initiating physical contact.

The standard greeting is “Shalom” or a cordial “Hello”, followed by a handshake.

Observant Orthodox Jewish men, whose appearance is usually distinguished by their
skullcaps (yarmulkes) or hats and black clothing, do not shake hands with
women.

If an Israeli holds your hand, take it graciously as a gesture of friendship.

For Israelis, constant gesturing is acceptable. But pointing is considered rude.

Refrain from any gesture that requires you to extend the thumb, as this is considered
offensive (i.e. “thumbs up”/“thumbs down” signs, the hitchhiker’s signal,
etc.).

Business cards are considered important, and should be printed in English. As an added
touch, some visitors have the reverse side printed in Hebrew.

Given the diverse nature of the population, business practices may reflect North
American, European, Russian, or other cultural influences.

Expect business to be straightforward and emphasize the “bottom line.”

In general, the pace of business is slower in Israel than in many places. You will
have to exercise patience and tolerance.

Subjective feelings tend to form perceptions of the truth. Faith in the tenets of Judaism,
including the conviction that the state must succeed, can also be a profound
influence in thinking. Feelings and faith are supplemented by empirical
evidence and other substantial facts.

Many Israelis tend to be confrontational and, at times, intensely emotional
negotiators.

In the Israeli business culture, it usually
takes a longer time to arrive at a final decision.

Israelis may delight in argument and tend to be opinionated. However, you don’t have to
feel compelled to openly agree with what they say.

There is a tendency among Israelis to downplay their professional titles.

It’s likely that you will quickly be invited to move to a first-name basis in
business.

The Jewish Holy Day, the Sabbath, begins at sunset on Friday and ends at sunset on
Saturday.

Welcome Topics of Conversation

  • Family, however don’t mix with business
  • Travel is always a good topic
  • Politics (if you know what you are talking about)
  • Sports – especially soccer, basketball and swimming
  • Food and drinks

 

Conversation to Avoid

  • US aid in Israel
  • Religion in general
  • Israel and Palestine
  • Sex and roles of the sexes
  • Any controversial social issue in Israel

Bon Voyage!

Join us in the future for ITALY!

 

Contact Us for More Information!

Corporate Training, Executive Coaching, Keynote Speakers

www.circlesofexcellence.com

Cross-Cultural Articles & Global Travel Tips

www.circlesofexcellence.com/blog

US: 972-370-1300

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Happy New Year! In Languages of Countries from A to I

Posted on January 1, 2012 by adminComments are off


Happy New Year to our
Circles Of Excellence friends, customers, clients and vendors! We wish you a Happy & Prosperous New Year to everyone. We look forward to working with
you in 2012. Our article series, Cultural Clues, Do’s & Taboos, will return in Mid-January with the next featured country being ISRAEL.

 

For the New Year Greeting of countries from J to Z, please visit
Gayle Cotton’s Blog!

Afgani Saale Nao Mubbarak
Afrikaans Gelukkige nuwe jaar
Albanian Gezuar Vitin e Ri
Armenian Snorhavor Nor Tari
Arabic Kul ‘am wa antum bikhair
Assyrian Sheta Brikhta
Azeri Yeni Iliniz Mubarek!
Balochi Noki saal mubarrak bibi
Bengali Shuvo Nabo Barsho
Breton [Celtic Brythonic language] Bloavezh Mat
Bulgarian ×åñòèòà Íîâà Ãîäèíà(pronounced “Chestita Nova Godina”)
Cambodian Soursdey Chhnam Tmei
Catalan FELIÇ ANY NOU
Chakma Nuo bazzor bekkunore
Chinese Xin Nian Kuai Le
Corsican Language Pace e Salute
Croatian Sretna Nova godina!
Cymraeg (Welsh) Blwyddyn Newydd Dda
Czech Šťastný Nový rok (or Stastny Novy rok)
Denish Godt Nytår
Dhivehi Ufaaveri Aa Aharakah Edhen
Dutch GELUKKIG NIEUWJAAR!
Eskimo Kiortame pivdluaritlo
Esperanto Felican Novan Jaron
Estonians Head uut aastat!
Ethiopian: MELKAM ADDIS AMET YIHUNELIWO!
Ethiopian/Eritrean Tigrigna RUHUS HADUSH AMET
Finnish Onnellista Uutta Vuotta
French Bonne Annee
Gaelic Bliadhna mhath ur
Galician [NorthWestern Spain] Bo Nadal e Feliz Aninovo
German Prosit Neujahr
Georgian GILOTSAVT AKHAL TSELS!
Greek Kenourios Chronos
Gujarati Nutan Varshbhinandan
Hawaiian Hauoli Makahiki Hou
Hebrew L’Shannah Tovah
Hindi Naye Varsha Ki Shubhkamanyen
Hong kong (Cantonese) Sun Leen Fai Lok
Hungarian Boldog Új Évet Kivánok
Indonesian Selamat Tahun Baru
Iranian Sal -e- no mobarak
Iraqi Sanah Jadidah
Irish Bliain nua fe mhaise dhuit
Italian: Felice anno nuovo

(Reprinted courtesy of ‘Yahoo
Answers’)

Contact Us for More Information

Coming soon this
month on the
Circles Of Excellence Blog!

Watch for our new
Article:
Cultural Clues, Do’s & Taboos for
ISRAEL

Blog: www.circlesofexcellence.com/blog

Website: www.circlesofexcellence.com

Coming soon this month
on
Gayle Cotton’s Blog!

Watch for Gayle’s new Article: Cultural Clues, Do’s
& Taboos for
CHILE

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Happy Holidays! In 35 Languages of Countries from A to I

Posted on December 20, 2011 by adminComments are off

We wish all of our Circles Of Excellence friends, customers, clients and vendors a Safe and Happy Holiday Season! Travel safely and enjoy your loved ones. We thank everyone for allowing us to work with you this past year! We look forward to wishing everyone a Happy New Year in greetings from a variety of languages from around the world in January 2012. Our series of Cross-Cultural Articles, Cultural Clues, Do’s & Taboos, will return in January with the next featured country being ISRAEL.

For the Holiday Greetings from J to Z, please visit Gayle Cotton’s blog

HAPPY HOLIDAYS EVERYONE!

Afrikaans – een plesierige kerfees
Arabic – I’d miilad said qua sana saida
Argentine – Felices Pasquas Y felices ano Nuevo
Armenian – Shenoraavor Nor Dari yev Pari Gaghand
Azeri – Tezze Iliniz Yahsi Olsun
Basque – Zorionak eta Urte Berri On!
Bohemian – Vesele Vanoce
Brazilian – Boas Festas e Feliz Ano Novo
Breton – Nedeleg laouen na bloavezh mat
Bulgarian – Tchestita Koleda; Tchestito Rojdestvo Hristovo
Chinese – (Mandarin) Kung His Hsin Nien bing Chu Shen Tan (Catonese) Gun Tso Sun Tan’Gung Haw Sun
Cornish – Nadelik looan na looan blethen noweth
Cree – Mitho Makosi Kesikansi
Croatian – Sretan Bozic
Czech – Prejeme Vam Vesele Vanoce a stastny Novy Rok
Danish – Glædelig Jul
Dutch – Vrolijk Kerstfeest en een Gelukkig Nieuwjaar!
English – Merry Christmas
Esperanto – Gajan Kristnaskon
Estonian – Ruumsaid juulup|hi
Farsi – Cristmas-e-shoma mobarak bashad
Finnish – Hyvaa joulua
French – Joyeux Noel
Frisian – Noflike Krystdagen en in protte Lok en Seine yn it Nije Jier!
German – Froehliche Weihnachten
Greek – Kala Christouyenna!
Hawaiian – Mele Kalikimaka
Hebrew – Mo’adim Lesimkha. Chena tova
Hindi – Shub Naya Baras
Hungarian – Kellemes Karacsonyi unnepeket
Icelandic – Gledileg Jol
Indonesian – Selamat Hari Natal
Iraqi – Idah Saidan Wa Sanah Jadidah
Irish – Nollaig Shona Dhuit
Italian – Buone Feste Natalizie

(Reprinted courtesy of ‘Yahoo Answers’)

Contact Us for More Information

Coming soon this month on the Circles Of Excellence Blog!

Watch for our new Article: Cultural Clues, Do’s & Taboos for ISRAEL

Blog: www.circlesofexcellence.com/blog

Website: www.circlesofexcellence.com

Coming soon this month on Gayle Cotton’s Blog!

Watch for Gayle’s new Article: Cultural Clues, Do’s & Taboos for CHILE

 

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Events for Circles Of Excellence: December 2011

Posted on December 20, 2011 by adminComments are off

December 1, 2011toDecember 31, 2011


Happy Holidays & Season’s Greetings Everyone!

We look forward to sharing our events with you in 2012!


Contact Us for More Information

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The Latest! Cultural Clues: Do’s & Taboos A series of cultural tips for countries from A to Z Communication Guidelines for Ireland

Posted on November 22, 2011 by adminComments are off

The Irish often have more of a relaxed attitude toward time. As a business traveler, however, you should always strive to be punctual for your appointments.

When meeting the Irish, the proper greeting is to shake hands and extend a warm greeting as you maintain eye contact. Handshakes should also be exchanged upon departure.

The Irish tend to value their personal space and will expect the same of you. If you speak in an animated manner, tone down your hand gestures.

Stand straight and sit with your feet situated flat on the floor. If men or women cross their legs, it shouldn’t be ankle over knee. It is preferable to cross ankle over ankle.

In a conversation between the Irish and visitors to the country, all participants are expected to maintain a low, moderate, tone of voice. Among friends, family, and perhaps closer acquaintances, it’s permissible for the volume and display of emotions to become more pronounced.

The Irish are resolute about their independence from English rule. Consequently, in conversation, refrain from putting Irish culture in the same category as English culture. These kinds of generalizations can jeopardize the business relationship you have worked so hard to establish.

Keep your hands out of your pockets, particularly when speaking.

Avoid using the North American expression, “Have a nice day”. It will come across as sounding questionable.

Pointing is accomplished by using the head or chin, rather than the fingers. Touching one’s nose is a sign of confidentiality. Use the index finger to indicate the number one, and the thumb for number five.

The peace sign or “V” made by extending the index and middle finger with the palm facing out, is an obscene gesture in Ireland and should be avoided.

In larger organizations, the boss is distinguished from others as the key decision-maker and authority figure. Subordinates usually do as they are told and may not express opinions or ideas.

The Irish tend to value a conservative demeanor, yet have an admiration for eccentrics, rebels, and artists.

Fewer women are a part of the higher ranks in Irish business culture, although they are slowly making progress.

If you place a high priority on having a tightly focused meeting, you will have to make some allowances. Generally speaking, the Irish don’t place much emphasis on closely following an agenda.

The Irish are far more animated speakers than the English. They can sometimes be described as prone to the legendary pastime of “blarney”, or embellishing the truth.

The Irish tend to very “down-to-earth”, so ensure that any information you give is sensible and realistic.

The Irish tend to be polite, attentive listeners and will restrain themselves from interrupting, so do the same.

Don’t put pressure on the decision-making process. Efforts of any kind to obtain direct information or force a faster decision will only damage your relationship.

Welcome Topics of Conversation

  • Irish writers such as Swift, Yeats, Joyce, Shaw, O’Casey, and Beckett have made great literary contributions. Knowledge and appreciation of Irish literature will ingratiate you with your Irish companions.
  • Your travels in Ireland
  • The Gaelic culture
  • Sports, especially Irish sports  and football (Soccer)
  • Food, drink and fun!

Conversation to Avoid

  • Avoid discussing Irish politics
  • Religion and religious differences in Ireland
  • Comparing the lives of the native Irish with Irish-Americans
  • Sex and roles of the sexes
  • Any controversial social issue in Ireland

Bon Voyage!

Join us in the future for ISRAEL!

Author: Gayle Cotton, International Keynote Speaker & Cultural Expert

Visit Gayle Cotton’s Blog for additional Cross-Cultural Articles!

www.gaylecotton.com/blog

www.gaylecotton.com

Knowing the communication styles, business strategies and approaches to multi-cultural etiquette can be the difference between success and failure when working or negotiating internationally. Learn to manage ‘culture shock’ and improve your Multi-Cultural Communication. We can assist with all aspects of international sales and negotiations or business management abroad.

Circles Of Excellence offers Corporate Training, Executive Coaching, Train The Trainer Programs, and Professional Keynote Speakers. We work with companies of all sizes and industries, including 50 Fortune 500 companies

Contact us to help your business become more successful in today’s Global Business Marketplace. Circles Of Excellence provides their services globally from locations in the US and Europe

Contact Us for More Information!

Corporate Training, Executive Coaching, Keynote Speakers

www.circlesofexcellence.com

Cross-Cultural Articles & Global Travel Tips

http://www.circlesofexcellence.com/blog

US: 972-370-1300

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CIRCLES OF EXCELLENCE INC. receives the 2011 US Commerce Association (USCA) ‘Best of Local Business Award’ Training & Development Consultant for Dallas, TX

Posted on November 12, 2011 by adminComments are off

We are pleased to announce that Circles Of Excellence Inc. has been selected for the 2011 US Commerce Association (USCA) ‘Best of Local Business Award’ as a Training & Development Company in Dallas, TX.

The 2011 Award Winner is a reflection of the hard work of many people and companies that have supported our business and contributed to the subsequent success of Circles of Excellence in the local community. We thank you all and share this award with you!

Contact Us for More Information

Coming soon this month on the Circles Of Excellence Blog!

Watch for our new Article: Cultural Clues, Do’s & Taboos for IRELAND

Blog: www.circlesofexcellence.com/blog

Website: www.circlesofexcellence.com

Coming soon this month on Gayle Cotton’s Blog!

Watch for Gayle’s new Article: Cultural Clues, Do’s & Taboos for CANADA

Gayle’s Blog: www.gaylecotton.com/blog

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Events for Circles Of Excellence: November 1, 2011 to November 30, 2011

Posted on November 10, 2011 by adminComments are off

November 1, 2011toNovember 30, 2011

Contact Us for More Information!

‘Understanding the German Culture’, customized Cross-Cultural Training Courses for Qiagen in Germantown, MD

AMS Pictures

We are editing the DVD series for Gayle Cotton’s presentation ‘Is What You Say What You Mean? Improving Your Interpersonal Communications’ filmed live for Fujitsu’s International Sales Team. It will be available for online purchase soon!

Gayle Cotton is doing a series of articles on ‘Successful Cross-Cultural Business Communications’ for Young Presidents’ Organization (YPO).

Cross-Cultural Communication Courses for General Physics in the Washington DC and Baltimore, MD area.

Cross-Cultural Communication, Management and Executive Coaching Events for Towers Watson in Dallas, TX

Ecom Trading

Customer Service, Communication, Teambuilding and Executive Coaching Events for Ecom Trading in Dallas, TX

Happy Thanksgiving!

We send Thanksgiving Greetings to all of our US customers. We are thankful for all of you!

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