Archive for January, 2012

Events for Circles Of Excellence: January 2012

Posted on January 21, 2012 by Comments are off

The Main Event! New Customer Appreciation

Presentation Skills for the annual “Sales Person of the Year Award”!


Ecom Trading


Customer Service, Communication, Teambuilding and Executive Coaching Events


Towers Watson


Cross-Cultural Communication, Management and Executive Coaching Events


Texas Instruments


Working Globally and Global Negotiations Events




Customer Service Events


Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Cultural Clues, Do’s & Taboos: Communication Guidelines for Israel

Posted on January 21, 2012 by 2 Comments

Most Israelis speak at a much closer distance than North Americans may be accustomed
to so do not move away.

There is also more physical contact, and conversations often involve gestures and touching.
Nevertheless, women business travelers should avoid initiating physical contact.

The standard greeting is “Shalom” or a cordial “Hello”, followed by a handshake.

Observant Orthodox Jewish men, whose appearance is usually distinguished by their
skullcaps (yarmulkes) or hats and black clothing, do not shake hands with

If an Israeli holds your hand, take it graciously as a gesture of friendship.

For Israelis, constant gesturing is acceptable. But pointing is considered rude.

Refrain from any gesture that requires you to extend the thumb, as this is considered
offensive (i.e. “thumbs up”/“thumbs down” signs, the hitchhiker’s signal,

Business cards are considered important, and should be printed in English. As an added
touch, some visitors have the reverse side printed in Hebrew.

Given the diverse nature of the population, business practices may reflect North
American, European, Russian, or other cultural influences.

Expect business to be straightforward and emphasize the “bottom line.”

In general, the pace of business is slower in Israel than in many places. You will
have to exercise patience and tolerance.

Subjective feelings tend to form perceptions of the truth. Faith in the tenets of Judaism,
including the conviction that the state must succeed, can also be a profound
influence in thinking. Feelings and faith are supplemented by empirical
evidence and other substantial facts.

Many Israelis tend to be confrontational and, at times, intensely emotional

In the Israeli business culture, it usually
takes a longer time to arrive at a final decision.

Israelis may delight in argument and tend to be opinionated. However, you don’t have to
feel compelled to openly agree with what they say.

There is a tendency among Israelis to downplay their professional titles.

It’s likely that you will quickly be invited to move to a first-name basis in

The Jewish Holy Day, the Sabbath, begins at sunset on Friday and ends at sunset on

Welcome Topics of Conversation

  • Family, however don’t mix with business
  • Travel is always a good topic
  • Politics (if you know what you are talking about)
  • Sports – especially soccer, basketball and swimming
  • Food and drinks

Conversation to Avoid

  • US aid in Israel
  • Religion in general
  • Israel and Palestine
  • Sex and roles of the sexes
  • Any controversial social issue in Israel

Bon Voyage!

Join us in the future for ITALY!

US: 972-370-1300

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Happy New Year! In Languages of Countries from A to I

Posted on January 1, 2012 by Comments are off

Happy New Year to our
Circles Of Excellence friends, customers, clients and vendors! We wish you a Happy & Prosperous New Year to everyone. We look forward to working with
you in 2012. Our article series, Cultural Clues, will return in Mid-January with the next featured country being ISRAEL.

For the New Year Greeting of countries from J to Z, please visit

Afgani Saale Nao Mubbarak
Afrikaans Gelukkige nuwe jaar
Albanian Gezuar Vitin e Ri
Armenian Snorhavor Nor Tari
Arabic Kul ‘am wa antum bikhair
Assyrian Sheta Brikhta
Azeri Yeni Iliniz Mubarek!
Balochi Noki saal mubarrak bibi
Bengali Shuvo Nabo Barsho
Breton [Celtic Brythonic language] Bloavezh Mat
Bulgarian ×åñòèòà Íîâà Ãîäèíà(pronounced “Chestita Nova Godina”)
Cambodian Soursdey Chhnam Tmei
Chakma Nuo bazzor bekkunore
Chinese Xin Nian Kuai Le
Corsican Language Pace e Salute
Croatian Sretna Nova godina!
Cymraeg (Welsh) Blwyddyn Newydd Dda
Czech Šťastný Nový rok (or Stastny Novy rok)
Denish Godt Nytår
Dhivehi Ufaaveri Aa Aharakah Edhen
Eskimo Kiortame pivdluaritlo
Esperanto Felican Novan Jaron
Estonians Head uut aastat!
Ethiopian/Eritrean Tigrigna RUHUS HADUSH AMET
Finnish Onnellista Uutta Vuotta
French Bonne Annee
Gaelic Bliadhna mhath ur
Galician [NorthWestern Spain] Bo Nadal e Feliz Aninovo
German Prosit Neujahr
Greek Kenourios Chronos
Gujarati Nutan Varshbhinandan
Hawaiian Hauoli Makahiki Hou
Hebrew L’Shannah Tovah
Hindi Naye Varsha Ki Shubhkamanyen
Hong kong (Cantonese) Sun Leen Fai Lok
Hungarian Boldog Új Évet Kivánok
Indonesian Selamat Tahun Baru
Iranian Sal -e- no mobarak
Iraqi Sanah Jadidah
Irish Bliain nua fe mhaise dhuit
Italian: Felice anno nuovo

(Reprinted courtesy of ‘Yahoo



Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,