Archive for May, 2011

The Latest! Cultural Clues: Do’s & Taboos A series of cultural tips for countries from A to Z Communication Guidelines for Greece

Posted on May 18, 2011 by Comments are off

The Latest! Cultural Clues: Do’s & Taboos A series of cultural tips for countries from A to Z Communication Guidelines for Greece

The Greeks are known for their hospitality and generosity towards guests.

They are not known for their timeliness. Visitors to Greece should be prepared for meetings to start late and run late, however as a foreigner you will be expected to be on time for appointments.

The new subway system, put in for the 2004 Summer Olympics, can be much faster for getting from one side of the city to another than taking a taxi.

The Greeks celebrate two national days among other holidays that are religious in nature. Independence Day is celebrated on March 25 and “Oxi” (which means No) Day is celebrated on October 28.

During business meetings you will be offered a Greek coffee, often accompanied by a small sweet of some kind. A typically Greek coffee resembles an espresso and can be quite strong.

Greeks are avid conversationalists and typically very knowledgeable about world events. The Greek style of conversation is often much louder and more emotional than people are used to.

It has been said that Greeks live their lives with an exclamation point. Whatever the emotion that they are feeling, they live it to the fullest!

Greeks may engage you in a conversation about politics however let them bring up the topic. They are well educated and will have a wide of range knowledge about the political issues.

They use expansive arm and hand gestures when speaking. Physical contact is common, even amongst two friends who may be of the same gender.

Hugging, kissing on the cheek and walking arm in arm are all common. They will maintain strong eye contact when speaking.

While the Greeks may criticize aspects of their society or daily life (politics, traffic etc.) they do not appreciate the same criticisms being offered by outsiders.

First names are commonly used however, for higher business levels they may add a title such as Mr. or Mrs. before a first name as a sign of respect.

Greeks are great negotiators and their conversation style is skillful when negotiating. For foreigners coming from a more direct conversational style, the meandering style of the Greeks may be confusing at first.

It is recommended that a local partner be found to assist in any negotiations. This is important not only for the legal issues, but also as the Greeks place great value in knowing who they are working with.

Presentations should be formal in nature and should focus on the senior executives who make most of the decisions.

The Greeks often use the phrase “slowly, slowly” when talking about making progress. Be prepared for changes and delays.

The OK sign is considered obscene in Greece and should be avoided. The open hand facing outward (the hand signal that is often used for “stop” in the US) is also considered offensive.

Welcome Topics

  • Passing along a compliment, or showing interest in learning more about the impact of Greece in the world.
  • Greece has so much history that anything historical is a welcome topic.
  • Discussion about the great people and philosophers from Greece.
  • The distinct Greek Cuisine and drink is always a good topic.
  • Architecture, the progressive Greek cities, scenery, nature and the diversity of the country terrain.

Conversation to Avoid

  • Politics can be a touchy subject for foreigners so unless they initiate the discussion, it is best to avoid this topic when you are first developing a relationship.
  • Cyprus is also a touchy subject, as is the topic of Turkey, so both should be avoided if possible.
  • Greeks are sensitive to people from larger countries that feel that they are more important based upon where they are from.
  • Anything negative about their food or coffee.
  • Greece is a very proud culture, so avoid criticism of anything pertaining to Greece or the Greek people.

Bon Voyage!

Join us in the future for Hong Kong!

www.gaylecotton.com/blog 

http://www.circlesofexcellence.com/blog

US: 972-370-1300

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Gayle’s Topic: Keys to Successful Cross-Cultural Business Communication

Posted on May 3, 2011 by Comments are off

Gayle’s Topic: Keys to Successful Cross-Cultural Business Communication

The strength of any multi-cultural business relationship depends entirely on the ability to effectively communicate and to establish rapport and trust.  This lively and humorous topic is based on elements from Gayle Cotton’s book and multi-media training, “The 5 Keys to Successful Cross-Cultural Business Communications.”  Which came first…the chicken or the egg?  Explore why ‘Cultural Science’ impacts our mother tongue language, our verbal communication, our tonality, body language, and ultimately our global business expectations.  Are you ‘in time’, ‘on time’ or ‘out of time’?  Be aware of cultural time differences and expectations for ‘on time’ and ‘flexible time’ cultures.  Learn to proactively avoid miscommunication interpersonally, on the phone and by email. Attendees will experience a lively, interactive presentation with lots of humor and take-home value!

For additional information, visit the web links below!

Gayle’s Website: www.gaylecotton.com

Gayle’s Blog: www.gaylecotton.com/blog

Our Blog: www.circlesofexcellence.com/blog

Our Website: www.circlesofexcellence.com

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Come and Hear Gayle Cotton Speak!

Posted on May 3, 2011 by Comments are off

Come and hear Gayle Cotton speak!

Gayle will be the Guest Speaker at the Dallas HR Monthly Meeting, May 10, 2011, 11:00 am – 1:15 pm

It’s the 11th Annual ‘Bring Your Boss Day’, so there will be Managers, VPs, SVPs and CEOs along with the HR professionals from the Dallas Fort Worth Metroplex.

To attend please register at the Dallas HR