Archive for May, 2010

Cross Cultural Articles, Cultural Clues, Cultural Tips: Gayle Cotton

Posted on May 26, 2010 by Comments are off

The Latest!

Cultural Clues… Do’s & Taboos

A series of cultural tips for countries from A to Z

Communication Guidelines for Canada

Punctuality should always be a priority. Be on time for all business-related meetings.

Remember that people in many countries write the day first, then the month, then the year (e.g. November 8, 2001, is written 8.11.01). This is usually the case in Canada.

Canada is officially bilingual. The federal government works in the two official languages – English and French.

Canadians who are primarily English-speaking are commonly referred to as “Anglophones.” Since many English-speaking Canadians are not of British descent, reserve the term “British Canadian” for immigrants to Canada from the U.K.

English speaking Canada uses British spelling rules rather than that of US English. Behavior, for instance, is spelled ‘Behaviour’.

Francophones in French Speaking Canada (Quebec and parts of eastern Canada) usually are not as reserved as Anglophones (British Columbia and parts of western Canada). Moreover, they are often more likely to use expansive gestures, stand closer while talking and touch during a conversation.

In the province of Quebec, there are very stringent French-language requirements for all commercial endeavors. Ensure that you provide a French translation for promotional material and other documents.

Generally, it’s an asset to include both French and English translations on your business card.

Canada is a multicultural society, and the customs of businesspeople may reflect their ethnic background.

If you need to point, use the index finger. Pointing at other people, however, is often considered rude.

Canada is a very open society, exercising maximum social tolerance. Boasting and ostentation, however, tends to be frowned upon or at least regarded with some misgivings.

Although they are not overtly nationalistic “flag wavers”, Canadians usually hope that visitors will recognize and appreciate the many unique attributes that make their country distinct from the United States.

Welcome Topics of Conversation

  • Positive comments about Canada and Canadians, both French speaking and English speaking.
  • Sports are an excellent topic. Popular sports include hockey, football, baseball, basketball, golf, and tennis
  • International Business. Canada has very diverse cultures and trade.
  • The beautiful geography. Canada is an extraordinarily beautiful country with mountains, rivers, lakes and fabulous formal gardens. There is an old European style to the architecture, English on the west coast and French on the east coast.
  • Travel of all sorts, especially international
  • Shopping and fashion. Canada has excellent shopping in the larger cities, both on the east and west coasts. Many things can be purchased there that are not available in the US, especially in the larger cities.
  • Cultural of all types. The coasts of Canada have remained true to the European appreciation of the Arts.

Conversation to Avoid

  • Making comparisons that emphasizes any inferiority or similarity to the U.S.
  • Quebec separatism or other possible conflicts between French and English Canada.
  • Comparisons between the Canadian and US Health Care Systems or medical insurance.
  • Any inferiority of the Canadian dollar in comparison to the US dollar.
  • Religion in general, although Canada is very tolerant of most religions.

Bon Voyage!

Join us in the future for Chili…

www.circlesofexcellence.com/about-gayle-cotton

Contact us to help your business become more successful in today’s Global Business Marketplace. Learn to manage ‘culture shock’ and improve your Multi-Cultural Communication. We can assist with all aspects of international sales and negotiations or business management abroad.

www.circlesofexcellence.com

Circles Of Excellence provides Corporate Training, Executive Coaching, Train The Trainer Programs, and Professional Keynote Speakers. We work with companies of all sizes and industries, including 50 Fortune 500 companies

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International Keynote Speaker, Gayle Cotton presents for an Entrepreneurs’ Organizations (EO) Conference in Dubai, UAE

Posted on May 26, 2010 by Comments are off

May 26, 2010 – The Entrepreneurs’ Organization (EO) – for entrepreneurs only is a dynamic, global network of more than 7,300 business owners in 42 countries. Founded in 1987 by a group of young entrepreneurs, EO is the catalyst that enables entrepreneurs to learn and grow from each other, leading to greater business success and an enriched personal life.

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Coming Soon! Circles Of Excellence has reproduced its best-selling video product

Posted on May 14, 2010 by Comments are off

Dallas, TX , May 15, 2010

The’ 5 Keys’ To Successful Cross-Cultural Business Communications For Europe, Latin America, Asia / Pacific and the Middle East

It will be available in Streaming Video or for purchase as a DVD from our website soon.

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CIRCLES OF EXCELLENCE INC. Celebrates Their 15th Anniversary!

Posted on May 1, 2010 by Comments are off

Dallas TX, May 1 2010 – Hooray, hooray for the month of May! Circles Of Excellence Inc. celebrates their 15th year of successful business as a leading company that provides Corporate Training, Executive Coaching and Professional Keynote Speakers. To celebrate… for any service scheduled during the month of May and completed by the end of the year, including a Keynote Presentation by Emmy Award Winner & Culture Expert, Gayle Cotton, a 15% Discount will be applied!

Circles Of Excellence provides Corporate Training, Executive Coaching, Train The Trainer Programs, and Professional Keynote Speakers. We work with companies of all sizes and industries, including 50 Fortune 500 companies.

We would like to thank our customers mentioned below for being part of our success over the past 15 years. We wish we could mention every customer because we wouldn’t be celebrating without each and every one of you!

Thank you!

84 Lumber Company, Alcatel-Lucent, Avaya, American Airlines, Anderson Floors, AT&T, Bank of America, BankTrust, BBVA Compass Bank, Caterpillar Overseas SA, Chase Bank, Citicorp Bank, Coram Health Care, Curtis Wright, Dallas Morning News, Deloitte & Touche, Deutsche Bank, Dow Chemical Europe, HP Enterprise Services, Entrepreneurs’ Organization (EO), Ericsson Inc., Federal Home Loan Bank, First Industrial Realty Trust, Frito-Lay, Frost & Sullivan, Fujitsu Inc., Grant Thornton, HD Vest Financial Services, Hewlett Packard, Hilton International, IBM, IFF-International Flavors & Fragrances, International Cooperative Alliance, International Herald Tribune, JC Penney Headquarters, Chase Bank, Malta Institute Of Management, Mary Kay Inc., MCI, Merrill Lynch, Mission Foods Inc., Morgan Stanley Smith Barney, Motorola International, Nissan Motor, Northrup Grumman, PepsiCo, Price Waterhouse Cooper, Radi Medical, Roche Pharmaceuticals, Sanyo, Shell Oil, Sheraton Hotels International, Siemens, Southwest Airlines, STP Nuclear, Syngenta AG, Tellabs, Texas Instruments, University Of Puerto Rico, US Army, US Environmental Protection Agency (EPA), Verizon Communication, World Health Organization, World Presidents’ Organization (WPO) Xerox Capital Services, Young Presidents’ Organization (YPO)

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